Bharadwaj Kondisetty
Bangalore
Summary
Driven Customer Relations Manager with a proven track record at Livin Interiors, enhancing client loyalty and streamlining feedback into product development. Excelled in workload management and CRM software proficiency, achieving significant sales targets at Interazzo through strategic customer engagement and quality assurance. Demonstrates a strong work ethic and exceptional data analytics skills, ensuring high-quality client service and retention.
Overview
2
2
years of professional experience
Work History
Customer Relations Manager
Livin Interiors
Bengaluru
04.2024 - Current
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
- Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.
Sales Executive
Interazzo
Bengaluru
12.2022 - 04.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Education
MBA - Marketing
Msrim
Bengaluru, India06.2020
BBA - Business Management
KL University
Vijayawada, India05.2018
Skills
- Strong Work Ethic
- Quality Assurance
- Workload Management
- CRM software proficiency
- Data Analytics
- Data Entry
- Customer Needs Assessment
- Reports Generation
- CRM Tracking
Timeline
Customer Relations Manager
Livin Interiors
04.2024 - Current
Sales Executive
Interazzo
12.2022 - 04.2024
MBA - Marketing
Msrim
BBA - Business Management
KL University