Bharadwaj Y
IGA Engineer
Hyderabad
Summary
Software Engineer with expertise in Saviynt IGA (Saviynt certified), NetIQ Identity Manager, LDAP, Active Directory, Azure AD and have extensive knowledge in identity ifecycle management. Skilled in Identity & Access Management (IAM), Identity Governance (IGA) and Linux Administration.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Senior Solution Delivery Lead
Deloitte Touche Tohmatsu Limited
01.2024 - Current
- Requirement gathering and translation of business use cases to IDM process along with design.
- User feed integration with Saviynt IGA system with connection based user import, schema based user import and file based user import.
- Created customized request form using dynamic attributes for user create, update and disable.
- Development of connected applications using AD connector, DB connector, REST connector and development of disconnected applications and logical applications.
- Configured ServiceNow integration for automated ticket generation for managing access provisioning and de-provisioning for disconnected applications.
- Configuration of Access request system including Application and Enterprise Roles.
- Configured the access review process using User Manager and Entitlement Owner campaigns.
- Improved delivery efficiency by streamlining processes and implementing effective planning strategies.
- Optimized resource allocation by analyzing operational data and adjusting staffing levels according to demand fluctuations.
- Evaluated staff performance regularly using objective metrics and qualitative feedback, implementing performance improvement plans when necessary.
- Achieved timely deliveries with careful monitoring of team performance and accurate scheduling adjustments.
- Coached, led and guided engineers to fulfill the client requirements in delivering the identity solution.
Software Engineer III
Cerner Healthcare Solution Pvt. Ltd.
07.2021 - 01.2024
- Participate in Requirement Analysis with stakeholders and collaborate with internal dependent teams to plan and design identity and access management (IAM) solutions.
- Post-design configurations, advanced debugging and troubleshooting of issues, including interacting with technology vendors.
- Performing Saviynt Connector work for Accounts/Access and User Imports to reconcile, Access Provisioning on Active Directory/MFA AD/Database/Azure AD/REST/Exchange and Workday (SOAP) Connectors.
- Configuring endpoints and security systems to accommodate use cases like JIT time based Access Provisioning, Auto Approval, and User Training check.
- Configuration of Joiners, Movers, and Leavers (JML) process in Saviynt IGA.
- Generating user required reports using Analytics in Saviynt and configuring email templates to send reports on scheduled timings.
- Configuring action based Analytics to handle access management and also configure Runtime Analytics for dynamic report generation.
- Providing support functionality to handle user access based issues, and tasks management.
- Configuring User Update and Technical Rules to automate condition based user access provisioning.
- Configuring and scheduling Saviynt Jobs for account/user imports, and for accessing provisioning.
- Configuring and maintaining SAV Roles to organize end user access to Saviynt based on user's profiles.
- Configuring Attestations/Certifications and Campaigns to perform access review of users by Managers and Application Owners.
- Designing and creating Workflows for request provisioning to allow approvals at each hierarchy levels and validate user clearances.
- Configure SSO based authentication using Azure AD in Saviynt to allow users to Single Sign-on.
System Engineer II
Cerner Healthcare Solutions Pvt. Ltd.
04.2020 - 07.2021
- Migrating the NetIQ Identity Manger drivers and configurations to Saviynt Security Manager.
- Working on NetIQ Identity Manager in supporting server infrastructure required for drivers.
- Configuring Self Service Password Reset portals supported by NetIQ for various vendors and client. And provided continuous support for any users and infra related issues on SSPR.
- Assisting development teams in deploying changes to certificate and production environments and debugging any release related issues to deliver changes on time.
- Providing seamless support which included resolving user support tickets, providing quarterly reporting on time, managing service accounts passwords, and setting up server backups.
- Coordinating with several teams for onboarding applications from ADFS authentication to Azure AD authentication.
- Working in Infrastructure team to perform manual as well as automated VM builds via Closed Stack application.
- Providing support on server reclaims, Bluecat DNS records creation and management, Windows and Linux server management and patch management which included manual and automated Rundeck patches.
- Setting up monitoring in place using Zabbix, to avoid any issues with any of the NetIQ IDM drivers being or any infra related issues are mitigated and resolved so there is no downtime of applications.
- Training teammates on IDM/Saviynt support activities and ensured full time support while parallely working in Saviynt Development team.
- Coordinating with IDM Dev team in migrating IDM solution from NetIQ tool to Saviynt by creating required infrastructure for Exchange/AD by syncing groups in non-production and production environments and also working on migrating existing roles and other functionality in NetIQ environment.
Onsite Support Analyst
Virtusa Consulting Services Pvt. Ltd. / Lloyds Banking Group
01.2019 - 12.2019
- Participate in Incident/Problem/Change Management and in processes for root cause analysis, resolution, and reporting.
- Assisting development teams in deploying changes to production environment and debugging any release related issues to deliver changes on time.
- Coordinating onsite and offshore teams on various process changes and batch support activities and engaging offshore team in knowledge sharing sessions.
- Handling and organizing monthly production releases, DR and patching activities for production servers and involved in resolving production issues for applications.
- Preparing team reports and management decks and presenting them to onsite management for benefit of team.
- Providing TRM support for assessing mid batch issues and granting approvals after gauging impact on activities performed mid batch.
Production Support Analyst
Virtusa Consulting Services Pvt. Ltd.
07.2015 - 04.2020
- Working on NetIQ Identity Manager in supporting server infrastructure required for drivers.
- Managing NetIQ REST, Active Directory, Database, Loopback, JDBC, Workday SOAP, User Application drivers.
- Monitoring batch jobs/production activities to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives.
- Working with teams in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and batch optimization.
- Deploying development changes to production.
- Experience in Incident/Problem/Change Management and in processes for root cause analysis, resolution, and reporting.
- Supporting NetIQ Identity Manager tool in IDM production environment, and handling user provisioning and reconciliation.
- Provided 24*7 support for production operations like incident break/fix, change, service request, project, and databases.
- Manage day to day issues including health checks of applications and processes, debugging user requests.
- Taking care of critical SLAs, delivery of services according to agreed timeliness.
Education
Bachelor of Technology - Information Technology
Rajeev Gandhi College of Engineering & Technology
Nandyal 08.2011 - 05.2015
Skills
NetIQ Identity Manager
Java/Eclipse
Powershell Scripting
LDAP Active Directory
Remedy and Service Now
JIRA
SQL/Oracle
Unix/Linux and Windows
TWS - Tivoli Workload Scheduler
Professional Certifications
Saviynt Certified IGA Professional
Achievements
- Worked as an Onsite Support Analyst for an year in London for Lloyds Banking Group.
- Recognized with the SPOT award by Virtusa for the release activities and for performing operation as TRM.
- Recognized with the OPA award by Deloitte for contributing towards client's requirements in fulfilling the identity solution.
Timeline
Senior Solution Delivery Lead
Deloitte Touche Tohmatsu Limited
01.2024 - Current
Software Engineer III
Cerner Healthcare Solution Pvt. Ltd.
07.2021 - 01.2024
System Engineer II
Cerner Healthcare Solutions Pvt. Ltd.
04.2020 - 07.2021
Onsite Support Analyst
Virtusa Consulting Services Pvt. Ltd. / Lloyds Banking Group
01.2019 - 12.2019
Production Support Analyst
Virtusa Consulting Services Pvt. Ltd.
07.2015 - 04.2020
Bachelor of Technology - Information Technology
Rajeev Gandhi College of Engineering & Technology
08.2011 - 05.2015
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