Ms Office
BHARANI RAJAVEL N
Civil and Structural Engineer
Chennai,TN
Summary
Experienced in Associate management in Delivery Operations with over 1.5 years of experience in BPO sector. Excellent reputation for resolving problems and improving customer satisfaction.
- Enthusiastic in Delivery Operations eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of concepts and training in [Amazon]. Motivated to learn, grow and excel in [Sutherland Global Pvt ltd].
Overview
1
1
year of professional experience
8
8
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Associate Management in Delivery Operations
Sutherland Global Pvt.limited
chennai, Tamil nadu
11.2019 - 12.2020
- Used coordination and planning skills to achieve results according to schedule.
- Used Microsoft Word and other software tools to create documents and other communications.
- Conducted research, gathered information from multiple sources and presented results.
- Worked in Amazon Prime for handling inbound and outbound calls
- Worked for amazon Prime under the customer care services.
- Finding solution to solve Amazon customers via Email and chat.
- Later worked in chats and SMS support for the American candidates applying for Amazon jobs.
- For candidates from America helped to solve Queries from Twilio tools.
- The drug test scheduling and rescheduling done for american candidates applying for amazon jobs.
Education
High School Diploma -
Shri Anand Jain Vidyalaya
West Tambaram 03.2010 - 03.2012
Bachelor of Science - Civil Engineering
Sathyabama University
Sholinganalur 04.2012 - 08.2016
Master of Science - Structural Engineering
New Prince Shri Bhavani College of Engineering
Gowrivakkam 08.2016 - 07.2018
Skills
Blogging
Information management network operations
Business operations expert
WordPress knowledge
Digital marketing expert
Leadership
Troubleshooting
Critical thinking
Software
C
Auto CADD, Revit Architecture, Staad Pro
Certification
Certified Auto Cadd from CADD Centre - [2013-2014]
Interests
Blogging
Website designing
Listening to music, playing chess, Blogging, Cricket
Singing songs in Starmaker
Playing chess and have state level Certified
Part time blogger
Good Fielder in Cricket
Timeline
Associate Management in Delivery Operations
Sutherland Global Pvt.limited
11.2019 - 12.2020
Master of Science - Structural Engineering
New Prince Shri Bhavani College of Engineering
08.2016 - 07.2018
Certified Auto Cadd from CADD Centre - [2013-2014]
06-2013
Bachelor of Science - Civil Engineering
Sathyabama University
04.2012 - 08.2016
High School Diploma -
Shri Anand Jain Vidyalaya
03.2010 - 03.2012
Certified in Information technology from NIIT India(2004-2009)
07-2004