Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Bharani Ravi

Bangalore

Summary

Results-driven Quality Specialist with 3 years of experience in managing and supporting cloud infrastructure, ensuring high availability, and resolving complex technical issues. Proficient in AWS services, scripting, monitoring tools, and DevOps practices. Adept at working in fast-paced environments, providing L2/L3 support, and collaborating with cross-functional teams to ensure seamless cloud operations.

Overview

5
5
years of professional experience

Work History

Quality Specialist

Amazon
Bangalore
04.2022 - Current
  • Provided L2/L3 support for AWS-based cloud infrastructure hosting enterprise applications.
  • Monitored EC2, S3, RDS, and Lambda usage and performance using CloudWatch and third-party tools.
  • Investigated system and application issues, resolved incidents within defined SLAs.
  • Develop training materials for Amazon quality assurance teams.
  • Implemented automation scripts (Python) to reduce manual repetitive tasks by 40%.
  • Coordinated with DevOps team for CI/CD pipeline issues in Jenkins and Docker environments.
  • Managed IAM policies for user and role-based access control.

Operations Executive

Infosys
Bangalore
12.2020 - 01.2022
  • Managed day-to-day IT operational tasks, ensuring smooth delivery of client services and adherence to SLAs.
  • Managed financial data processing, validation, and reconciliation tasks for global clients, ensuring high accuracy and compliance with SLAs.
  • Handled daily, weekly, and monthly reporting of financial transactions, including accounts payable/receivable, general ledger entries, and expense management.
  • Collaborated with onshore finance teams and internal stakeholders to resolve discrepancies in financial statements and reports.
  • Supported transition activities for new client projects by coordinating with cross-functional teams for onboarding, KT, and infrastructure setup.

Education

Bachelor of Science - Electronics

PSG College of Arts And Science
Coimbatore
05-2020

Higher Secondary School -

Annai Velankanni Matric Hr Sec School
Coimbatore
04-2017

Skills

  • Cloud Platforms: AWS (EC2, S3, RDS, IAM, Lambda, CloudWatch), Azure (Basics)
  • Operating Systems: Windows Server
  • Scripting & Automation: Python
  • DevOps Tools: Git
  • Monitoring Tools: CloudWatch
  • Ticketing/Support Tools: Jira, ServiceNow
  • Databases: MySQL, DynamoDB

LANGUAGES

  • English
  • Tamil
  • Telugu

Timeline

Quality Specialist

Amazon
04.2022 - Current

Operations Executive

Infosys
12.2020 - 01.2022

Bachelor of Science - Electronics

PSG College of Arts And Science

Higher Secondary School -

Annai Velankanni Matric Hr Sec School

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Bharani Ravi