Bharat Botle
Senior Project Manager
Mumbai
Summary
To use my analytical skills, ability to communicate ideas, commitment to perform quality work and use my relevant experience to improve efficiency and be a highly innovative and successful employee.
Overall 16years of experience in eLearning & Training Industry. Expertise in Project Management using Waterfall and Agile Methodology for Content Management & Knowledge Management Projects.
Overview
17
17
years of professional experience
Work History
Senior Project Manager - eLearning
LearningMate Solutions Pvt. Limited
02.2021 - Current
- Account management and overseeing projects, ensuring they meet schedule and budget.
- Collaborates with Key Account Manager (KAM) for customer satisfaction.
- Supervises project resources and planning staff, outlining work plans and assigning duties.
- Reviews status reports, prepares project reports for management, and ensures right resources are allocated.
- Oversees project quality, budget, risk mitigation, and delivery. Accountable for customer satisfaction and collaborates to enhance business within the account.
- Works with peers to achieve organizational goals.
Project Manager - ELearning
Packt Publishing Limited
09.2019 - 06.2020
- Lead a team of managing editors (CME’s) to prioritize workshop milestones.
- Coordinate with various stakeholders for title development, commissioning, and publication.
- Utilize Agile and Waterfall methodologies as needed.
- Coordinate with vendors and production teams for editing and distribution.
- Manage administrative tasks such as author royalties and payments. Develop team members and monitor performance.
- Drive innovation and share business and revenue reports with management and peers.
Manager – Customer Service – eLearning Team
Vodafone Idea Limited
10.2017 - 12.2018
- Manage online learning platform to meet organizational training goals.
- Oversee LMS functions, including course content, approvals, and evaluations.
- Maintain system parameters, troubleshoot issues, and conduct user access testing. Handle ticket management, SLAs, and escalations.
- Lead team management, performance reviews, and vendor coordination.
- Conduct audits and training at retail stores and call centers.
- Collaborate with internal and external stakeholders for site development.
- Ensure project timelines are met and communicate new feature usage to business teams.
Project Manager - eLearning
Tata Teleservices Limited
08.2016 - 09.2017
- Manage customer service communications for Enterprise Customers, ensuring consistency across all platforms. Collaborate with internal and external stakeholders for site development.
- Develop technical strategies to support customer business objectives.
- Review and edit content for communication materials.
- Perform tasks such as content overviews, presentations, and product discussions.
- Deliver ongoing formal and informal communications to help customers and internal teams understand operational and business impact.
- Monitor and measure communication effectiveness to optimize internal resources.
Project Manager – eLearning
LRN
08.2015 - 08.2016
- Manage day-to-day operations of multiple e-learning projects, ensuring adherence to quality standards and schedules.
- Lead internal partners with effective communication and high performance expectations.
- Collaborate closely with various resources to deliver best solutions to clients.
- Drive project execution, evaluation, and process improvement. Maintain zero tolerance for defects in project delivery.
- Handle multiple projects simultaneously, foreseeing and addressing potential issues.
- Actively contribute to LRN's mission of inspiring principled performance.
Content Integrator
Accenture Services Pvt. Ltd.
01.2008 - 02.2015
- Specialized in Capability Development (CD) with a focus on Knowledge Management within the Oracle domain.
- Acted as the primary contact for Oracle CD Team, supporting various activities including managing knowledge assets, reviewing metrics, designing learning curriculums, and creating content.
- Provided expertise on product functionality and facilitated client demonstrations. Utilized collaborative tools to increase awareness of knowledge management.
- Shared industry insights and best practices with the team, and suggested methods to enhance collaboration within the community.
- Regularly attended team meetings and CI connects.
Content Analyst
Cybercom Datamatics Limited
01.2007 - 01.2008
- Managed a Content Management platform for updating XML/HTML files and handling multimedia content remotely on client machines.
- Proficient in Dreamweaver, FrontPage 2003, and Photoshop.
- Provided weekly team reports and analytical reports to clients. Coordinated with clients and team members through various communication channels.
- Worked in a content team for a Sony Ericsson project, providing training, data cleansing, query resolutions, and website updates.
- Ensured timely delivery of services and coordinated with site owners for maintenance and updates on the Sony Ericsson website.
Education
B.Com. -
Mumbai University
H.S.C. - undefined
Maharashtra State Board
S.S.C - undefined
C.B.S.E Board
Skills
Project Planning
Schedule Coordination
Documentation Management
Client Relations
Project Framework Engineering
Contract Preparation
Quality Control
Agile Methodology
Project Scheduling
Specification Review
Meeting facilitation
Cross-Functional Communication
Training and mentoring
Cost Control
KPI Tracking
Meeting participation
Project plan development
Scope Management
Resource Allocation
Team Leadership
Work Planning and Prioritization
Vendor Selection
Quality Assurance
Documentation And Reporting
Team Collaboration
Budget Control
Performance monitoring
Technical Education
- Certification in Agile Fundamentals including Scrum and Kanban - 2020
- Bombay Industrial Training Institute, Computer Operator and Programming Assistant (COPA), 2003-04
- Bombay Stock Exchange (BSE), Programming Assistant and System Administrative Assistant (PASAA), 2003-04
Timeline
Senior Project Manager - eLearning
LearningMate Solutions Pvt. Limited
02.2021 - Current
Project Manager - ELearning
Packt Publishing Limited
09.2019 - 06.2020
Manager – Customer Service – eLearning Team
Vodafone Idea Limited
10.2017 - 12.2018
Project Manager - eLearning
Tata Teleservices Limited
08.2016 - 09.2017
Project Manager – eLearning
LRN
08.2015 - 08.2016
Content Integrator
Accenture Services Pvt. Ltd.
01.2008 - 02.2015
Content Analyst
Cybercom Datamatics Limited
01.2007 - 01.2008
B.Com. -
Mumbai University
H.S.C. - undefined
Maharashtra State Board
S.S.C - undefined
C.B.S.E Board