Bharat Dhall

• Handling City Level End to End Operations for UP and Haryana State Blinkit and Hyperpure Business.
• Handling Perishables and Non Perishables Inventory for both Businesses.
• Reduced LM cost by 22% by Cost negotiation and Optimization of resources
• Increased MP IPP by 40% through various projects and TMS activities to reduce cost by 0.30P
• Optimized space in warehouse leading to capacity increase by 40%.
• Working on a New process to Optimize the Warehouse/Operational process to Fit the current business growth.
• Managed up to 7 projects in the last year for cost saving and effective space utilisation
• Championed sustainable practices in city operations, reducing environmental impact and promoting conservation efforts.
• Implemented data-driven decision-making processes to optimize spending on city services and programs.
• Increased city efficiency by streamlining processes and implementing new technologies.

• Oversaw supply chain management, ensuring timely delivery of products and services to customers.
• Managed crisis situations effectively by developing response plans in advance.
• Handled Logistics Warehouse Operations with Seller Support, Customer Service, Operations and Cataloguing
• Month on Month PNL monitoring
• Process Excellence
• Handling Ops via a Drop ship Model
• Reduced Revenue Leakage by 12%
• Reduced RTO by 30%
• Implementation of ShipTurtle for OMS
• Improvement of Delivery Timelines.
• Collaborated with executive leadership on strategic planning initiatives to drive business growth.
• Spearheaded continuous improvement projects, resulting in enhanced business performance.
• Managed vendor relationships, negotiating contracts for maximum value and efficiency.

• Handling End to End supply chain operations which includes Procurement, Customer service and Warehousing operations
• Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
• Drove corporate social responsibility programs that created positive social impact while delivering tangible business benefits, such as enhanced brand reputation and employee morale.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
• Customer experience enhancement with customer support
• Process Excellence
• Daily process checks and optimization of floor functions
• Managing and enabling new processes to ensure optimized performance
• KPI setting
• Financial goal setting and strategizing for higher inflows and outflows
• Working on Customer focused business management to achieve 8+ NPS score
• Making Budgets for each department and making sure the budget is met
• Cost reduction in procurement by 12.5%
• Reduced revenue leakage by 17%
• Reduced Warehouse cost by 10%

• Administering 50+ locations as of now in 4 Cities, performing central logistics, supply chain planning and contributing as a part of core team for profitability
• Owning the end to end First Mile Operations and ensuring the end to end smooth running of logistics operations for the region
• Network Design done for West and North for Route optimization
• Responsible for the reduction in cost and increase in productivity for the region
• Maintain the cost of operations as per budget in the region
• Benchmarking with Competition by updating regarding First-Mile Delivery solutions, coping up with latest trends, innovations and industry best practices
• Coordinating closely with Co-founders on reducing cost projects and rendering support to procurement and category teams in right procurement and pricing for achieving profitability
• Performing: Entire planning-execution-profitability of First Mile which includes pick-up, processing of material, manpower, assets and logistics cost
• Process designing and implementation with Central Ops and supervising Last Mile delivery
• Steering weekly P&L analysis, planning to improve the numbers and performing vendor induction & negotiation
• Influence any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business.
• Decreased MM cost by 20% by Effective planning
• Decreased FM cost by 12% by proper sourcing of vehicles.

2

• Supervised 2 Hubs- Binola-Bilaspur and performed planning, forecasting of vehicle & manpower requirements for line haul activities
• Led operations planning & management of Motherhub operations and steered cost monitoring and saving
• Contributed as Line Haul Expert dealing with vendors & costing; performed process designing & implementation closely by coordinating with IT and Central SCM Team
• Identified: Load carrying capacity of the network vs
• Day-to-day movement
• Day-to-day load inwards and outwards to achieve maximum efficiency to keep manage cost to minimum
• Ensured in >24 hours load clearance from Line Haul Prospective and FIFO of bags in the warehouse to ensure zero CPD breaches
• Analysed process & data to bring improvements in existing system,; performed continuous 5S, Kaizen, Vendor Induction and Negotiation.