Hi, I’m
BHARAT SHARMA
Lead QA Engineer
Bengaluru
Summary
Experienced QA Lead Engineer with over 9 years of experience in BFSI, E-commerce, Entertainment & Internet Industries. Excellent reputation for resolving problems and improving customer satisfaction.
Reliable employee seeking QA Lead/Manager position. Offering excellent communication, good judgment & passionate with strong organizational skills and ready to help team achieve company goals.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
years of professional experience
16
years of post-secondary education
Work History
ShareChatBengaluru
Lead Quality Engineer
01.2020 - Current
Job overview
- Supported quality team members during corrective action updates.
- Expanded risk management measures through spot-checking and increased randomization of inspections.
- Integrated diagnostic automation to accelerate and sharpen post-production testing.
- Recommended revisions to internal controls and operational and management policies and procedures.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
- Demonstrated product and quality expertise in product inspections.
- Maintained compliance with industry standards and regulatory compliance during managed projects.
- Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Developed training protocols in alignment with company quality standards and ISO 9000 regulations.
- Facilitated process improvements to successfully decrease errors.
- Participated in multi-disciplinary defect reviews to discern and address root causes.
- Developed traceability documentation to aid in investigating faults and defects.
Ai Enterprises Inc.Bengaluru
Senior Quality Analyst
08.2018 - 11.2019
Job overview
- Created test cases and automation scripts.
- Oversaw test planning, workload balancing and assignment delegation.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Estimated work requirements and labor hours for sprint planning.
- Communicated between product owners and developers to clarify features.
- Performed regression, exploratory and negative tests.
- Edited, proofed and critiqued internal documents to improve clarity.
- Developed and maintained quality assurance procedure documentation.
- Participated in departmental meetings to establish short- and long-term strategy.
- Created and revised procedures, checklists and job aids to reduce errors.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Developed training materials, SOPs and work instructions to supplement new team member onboarding.
Xceedance Consulting India Pvt. Ltd.Gurugram
Senior Quality Engineer
01.2014 - 07.2018
Job overview
- Resolved technical issues and forecasted troubleshooting complications during software trials.
- Developed and executed QA test cases, scripts and procedures for automated software maintenance.
- Fixed identified issues to improve workflows.
- Tested software to assess optimal in-project deployment.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Performed Functional, Non Functional and Performance tests on modules and full software implementations.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Kept scripts and test cases updated with current requirements.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Utilized Agile software development methods to increase team efficiency by 70%.
Education
Uttar Pradesh Technical UniversityLucknow
Bachelor of Technology from Electronics & Communication Engineering
07.2008 - 07.2012
Kendriya VidyalayaAir Force Stations
High School from Science Education
04.1996 - 04.2008
Skills
Web & Mobile (Android & iOS) Application Testing
QA Automation Testing
Jenkins (CI/CD), Github
Appium , TestNG/Junit, Python
RestAssured, SoapUI, Postman, API testing
SQL, PL/SQL
Scrum Master Certified
Developing Test Plan & Strategy
Team building & performance reviewing
Supervising QA team
Jira-Zephyr, TFS, ALM
Quality improvement plans & Test metrics
Risk management
ISO 9000 standards
Root Cause Analysis
Project management proficiency
Production traceability
Timeline
Lead Quality Engineer
ShareChat
01.2020 - Current
Senior Quality Analyst
Ai Enterprises Inc.
08.2018 - 11.2019
Senior Quality Engineer
Xceedance Consulting India Pvt. Ltd.
01.2014 - 07.2018
Uttar Pradesh Technical University
Bachelor of Technology from Electronics & Communication Engineering
07.2008 - 07.2012
Kendriya Vidyalaya
High School from Science Education
04.1996 - 04.2008