Bharat Kumar M Soni
VADODARA
Summary
1, Devine County,
Opp: Sai Sarjan Duplex,
Near: Narhari Avenue, Sun
Pharma Road, Atladra-
Baroda Gujarat-390012
Work Experience: 20 Years on Construction/Earthmoving and Mining equipment.
7 years in M&HCV sales
Overview
20
20
years of professional experience
Work History
AREA MANAGER
ASHOK LEYLAND JOHN DEERE CONSTRUCTION EQUIPMENT COMPANY PVT. LTD
01.2012 - 01.2016
- Train, mentor Develop the dealer team capable of delivering the product support goals set.
- Managing product support objectives in line with the channel partners.
- Interface with customers and handling his grievance to ensure that we build a base of strong satisfied referral customers
- Responsible for the MTTR goals and Product improvement program/field campaign.
- Responsible for delivering the differentiated experience to the customer through differentiated service processes.
- Warranty administration - train the dealer service team and make them capable of taking the right technical decision on warranty.
- Weekly/monthly review meetings with dealership to track the progress and improvement areas and develop corrective action plans and see the same are executed.
- Achieve the parts sales target thru clustering the potential and availability formation.
- Coordinate with OEM personnel and resolve OEM warranty issues.
- Basic Training to dealer team and updates thru Technical bulletins & designe improvements.
Area manager
Doosan infracore
01.2011 - 01.2012
- Product support-North India
Associate Manager
Eimco Elecon (India) Ltd
01.2007 - 01.2011
Asst. Manager
Hyva (India) Pvt. Ltd
01.2006 - 01.2007
Service Engineer
Larsen and Toubro Limited
01.1996 - 01.2006
- Larsen & Toubro is India’s largest engineering and construction company in India
- Its nationwide reputation is based on the impressive track record of achievements across six decades and a strong customer orientation
- L&T markets and provides service support for wide range of construction andmining equipment manufactured by L&T-Komatsu Ltd and Komatsu Ltd-Japan
- Responsibilities:
- To provide after sales service support to a wide range of construction & mining equipment’s which includes small, medium and large size hydraulic excavators, motor graders, wheel loaders, dozers, off highway dump trucks etc
- My job responsibility which included:
- Product installation- Field assembly and commissioning of the equipment
- Schedule services- Scheduled free services as provided by the company
- REMAN- repairs & testing of subassemblies in service center
- Performance tracking- To carry out ‘pm-clinic’ and monitoring the performance of the equipment with VHMS-vehicle health monitoring system
- Field services- Rendering services on call
- Field campaign- To carry out modifications and improvements in the equipment’s as per service information provided by factory
- Qualifications:
- Examinations Year
Sales Manager
Ashok Leyland Ltd
08.2016 - 02.2005
- Telangana
- Handling Sales of C&M products which include all range of Tippers and Fully built RMC product
- Reviewing Sales funnel with dealer team and planning to maximize sales in retail and off take.
- Planning Marketing Action plan and its execution to lift the sales and achieved targeted market share.
- To Meet customers and convert likely loss cases.
- To meet financers for smooth working in finance cases.
- To train dealer team on new products and sales pitching, Usage of product application wise.
- To analyze and improve coverage in lost sales
- Retain existing customers by providing confidence in product support by joint sales & service meetings.
Education
undefined
1993
Diploma - Mechanical engineering Tech
1990
Skills
- 10 years of on hand field experience on product support of Construction & Earthmoving Equipment’s
- Conversant with hydraulic circuit diagrams and hands on experience in trouble shooting -
- Construction/ earthmoving equipment’s like Hydraulic Excavators, Graders, Dozers, Compactor
- Backhoe Loaders, Skid Steers ect
- Customer orientation and management skills with control management in achieving high uptime-
- Analysis, interpretation and presentation
- Commissioning & Installations of large size excavators dump trucks and other earthmoving
- Mining & Construction Equipment’s
- Warranty administration, training, parts planning to achieve optimum uptime
- Regional role in Dealer and market development- Drive time bound product improvement
- Programs, promotional campaigns and demonstrations/market development activities
Timeline
Sales Manager
Ashok Leyland Ltd
08.2016 - 02.2005
AREA MANAGER
ASHOK LEYLAND JOHN DEERE CONSTRUCTION EQUIPMENT COMPANY PVT. LTD
01.2012 - 01.2016
Area manager
Doosan infracore
01.2011 - 01.2012
Associate Manager
Eimco Elecon (India) Ltd
01.2007 - 01.2011
Asst. Manager
Hyva (India) Pvt. Ltd
01.2006 - 01.2007
Service Engineer
Larsen and Toubro Limited
01.1996 - 01.2006
Diploma - Mechanical engineering Tech
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