A highly competent professional having good years of extensive experience in demonstrating significant skills in the areas of Know Your Customer, Anti Money Laundering, Customer Screening, Escalation Handling, Client Periodic reviews, Client On-boarding, Risk Analysis and Team management.
Hands on experience in KYC and AML research tools like COLT, Lexis Nexis, D & B, Manta, Bloomberg Business-Week, World Check, Bankers Almnac, MANTAS, Negative News search, Internal watch list, SAR list, CAMP, Detica (Norkom), other internal and external sources.
Subject Matter Expert and provides training/Floor support.
Positive thinking, Hardworking, motivated by integrity & strong work ethics and with strong communication & coaching skills
Good PC skills including Microsoft office products(Excel, Word, Powerpoint)
Excellent interpersonal communication skills and comfortable working in a wide variety of Environments
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate Manager
JP Morgan Chase And Co.
02.2017 - Current
As Associate Manager, forecasted amount of volume to be received on periodic basis and ensured to complete task within given deadline.
Working for Foreign correspondent Bank records.
Regularly held meetings with onsite team for process related queries, volume, quality and found new trends related to business. Opportunities identified for business growth were reported to higher management.
Ensured & continuously monitored that regulatory, legal, bank, procedural and audit requirements are met.
Facilitated effective communication across departments to ensure seamless project execution.
Conducted meetings amongst checkers on weekly basis to analyze trend of audit returns from onsite teams to minimize rate of errors.
Monitored and tracked performance of team and delivered timely feedback.
Streamlined processes for increased efficiency and cost savings within department.
Maintained detailed tracking of KYC file status and other customer record activities to ensure completion within required timeframes.
Ensured that quality PLAs are met by regularly tracking quality reports and conducted various sessions which are quality centric.
Reviewed KYC forms completed by staff before submission and obtained information from banker if required for client on-boarding.
Effectively worked on KYC forms as when volume is high and has been a good team player to pick up cases of other Checkers in their absence.
Mentored junior team members, contributing to their professional growth and skill development.
Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Improved client satisfaction by consistently delivering high-quality work on schedule.
Independently managed multiple simultaneous requests inclusive of customer data maintenance in high-pressure work environment.
Provided process improvement ideas which resulted in enhancing quality and speed of work.
Quality Assurance Analyst
Standard Chartered Global Business Services
08.2014 - 02.2017
Performing Quality checks for analysts who perform transaction analysis based on different detection scenarios of AML/CTF from Norcom and give feedback to analysts accordingly.
Perform arbitration with concerned managers and send reports on fortnightly basis regarding errors made by analysts.
Handled escalations from trainees in efficient manner.
Perform trend analysis on quality, identifying of areas of improvement, provide inputs to management/operation teams on improving quality.
Be aware of issues within process and resolve or escalate in appropriate and timely manner. Interpret and apply regulatory and compliance policies and procedures when reviewing Provide guidance and coaching on information needed to meet compliance standards.
Assist with correction/resolution of poor-quality Due Diligence reviews.
Work with Compliance team to provide market feedback, escalate due diligence issues/discrepancies and to stay current on policy changes.
Checking draft SAR prepared by investigator before forwarding to compliance officer.
Perform in depth forensic investigation on counter parties and customer using public domain, Lexis Nexis, World Check, RDC, Acuity and other techniques.
Performing unwrapping of customer especially in SME and corporate clients to identify ultimate beneficial owners and their profile in order to mitigate risk of money laundering.
Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
Mentored and coached team members on QA topics and strategies.
Quality Assurance Analyst AML/KYC
HSBC Electronic Data Processing India Pvt. Ltd
02.2013 - 08.2014
Perform quality check on alerts and cases closed by investigators as not suspicious to ensure investigation has been thoroughly performed and is in line with Department Operational Instructions (DOI).To ensure Potential Money Laundering activity is identified.
To ensure appropriate action has been taken by investigator on a suspicious account.
Provide feedback on improving quality of investigation.
Take regular refresher training to keep investigators updated with new trends on AML & KYC and provide suggestions on how to improve quality of investigation.
Conducting on-going review of KYC information (i.e. source of wealth, enhance due diligence) and related account documentation for existing Public Figures like PEP, SCC and other high-risk clients to ensure periodic review of HSBC’s sensitive client population has taken place by sending requests for updating to Relationship Manager (RM).
Investigating suspicious money laundering cases and conducted extensive internet and database research to ensure weather source of funds are a criminal proceeds or legitimate.
Monitor and report money laundering activity or terrorist financing to Money Laundering Reporting Office for further investigation.
Documenting complete investigation and take necessary decision whether to close alert as not suspicious or to report.
KYC - Analyst /Bank Operations Officer
ICICI Bank Ltd
02.2008 - 01.2013
Managed high volume of client data, maintaining strict confidentiality and adhering to internal policies for information handling.
Collaborated with cross-functional teams to ensure alignment of KYC processes across organization.
Assisted in audits, leading to improved internal controls and adherence to regulatory guidelines.
Provided training to new team members on KYC procedures, resulting in increased productivity and effectiveness.
Perform due diligence checks on new customers which include public domain searches, negative screening checks and provide approval for On-Boarding.
Escalate potential matches such as PEP, derogatory information to senior level to take further decisions of approval.
Conduct batch runs of retail customers on screening lists on frequent basis, identify relevant hits and escalate for further actions such as watch listing or De-Boarding.
Involved in entire Credit Card and Banking Operations. (Voice, E-Mails and Correspondence) Provide effectively and timely resolution of range of customer queries.
Education
Bachelor of - Commerce
Osmania University
Hyderabad
04.2001 -
Skills
Ability to lead, train and motivate the team to achieve the targets
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Certification
ACAMS (Certified Anti Money Laundering Specialist) (Member ID. 1000210490)
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank