Bharat Vyas
Senior Associate (Taxation)
Hyderabad
Summary
To be associated with an organization where I can actively participate in driving growth and
innovation. My goal is to leverage my expertise in team management, problem-solving, and
process improvement to support the company's objectives while continuing to expand my
professional knowledge and develop new skills in a dynamic and challenging environment.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Senior Associate (Taxation)
Acuity Software Technologies
Hyderabad
02.2024 - Current
- Communicate with customers through email and provide assistance on tax returns for SA100 Self Assessment, SA800 Partnership, SA900 Trust and Estate, CT600 Corporation Tax related queries.
- To ensure the software complies with HMRC regulations.
- Provide process training and on-floor support to new hires.
- Assist new hires with email drafting and inbound call handling and provide them feedback.
- Preparing weekly reports of team and provide updates to manager and client.
- Helping the team members with customer queries on various supplementary forms and submission of returns to HMRC.
- Assisted the developers on end to end development of Practice management software based on client requirement which was showcased in the event 'Accountex' held at Manchester, U.K.
SME, Senior Associate
Firstsource
Hyderabad
08.2021 - 02.2024
- Managing a team of 25 members and ensuring that the team meet the SLA's set by client.
- Providing feedback to bottom performers and improve the team performance.
- Investigating the errors received in the transactions from business database
- To reconcile the balance across entities by analyzing and make sure there are no mismatch in the balance payable and receivable.
- Preparing intercompany transactions and billing with the help of supporting documents.
- Preparing journal entries and updating in the records and reviewing the reports to ensure accuracy.
- Served as keyholder, overseeing business opening and closing operations.
- Trained and supported new team members, maintaining culture of collaboration.
- Maintaining positive relationships with team members being aware of their skills and weaknesses, and assigning assignments in accordance with their interests.
- Prepare weekly excel reports and provide updates to manager on challenges faced and provide insights on how it can be avoided in future.
- Played a critical role in making the process from people dependent to system dependent by creating forms and SharePoint which made the process more transparent and also helped in filling the gap between client and management.
Risk Analyst
Wipro
Hyderabad
07.2019 - 10.2020
- Audit the bank accounts and identify the risks associated with AML, verify the blocked accounts to avoid the fraud risk of international Google pay customers.
- Identifying and managing the process of payments by interacting with customers and make sure to get the funds transferred to right person by performing the required checks.
- Reducing the transaction fraud risk for international customers. Mainly dealing with USA, UK and Australian Customers.
- Communicate with clients and internal departments about the critical cases of the team to expedite the process.
Banking Officer
ICICI Bank
Hyderabad
04.2017 - 08.2018
- Customer service and client relationships with Indian and NRI Customers.
- Promoting sales of credit card and insurance according to customers eligibility
- Account management and updating the records of customers
- Fraud and risk analysis of customers’ accounts
Education
PGDM - Banking and Finance
NarseeMonjee
Mumbai 12.2020 - 01.2023
B.com(General) - Arts, Accounts, Financial Management
BadrukaCollege OfCommerce
Hyderabad 06.2014 - 05.2017
Intermediate -
St FrancisXavier College
Hyderabad 06.2012 - 03.2014
SSC -
Slate - The-School
Hyderabad 03.2011 - 03.2012
Skills
Analytical and Critical Thinking
Innovative Thinking
Performance and Target Oriented
Team management
Multi-Tasking
Preparing reports
New hire training
Financial Fraud
Multitasking Abilities
Flexible and Adaptable
Decision-Making
Operations support
Client Relationships
Customer escalations management
Certification
Emerging leadership certificate from firstsource
Accomplishments
- Qualified the emerging leadership curriculum course offered by firstsource which includes leadership skills like team handling, conflict management, decision making, problem solving.
- Awarded as best performer for the month of April and May 2022.
- Received appreciation from client for contribution made in developing the email and inbound campaign process.
Hobbies
Reading Motivational Books
Analyzing Stock Market
Volunteering Experience
- I am a Volunteer at Snehworld Organization, where I need to manage the seminar as a team. It conducts seminars like Mind Power Workshop, Train the trainer program in India and other countries. The purpose of this Organization is to bring a positive change in people's life and unleash the power within.
- In addition, I helped out at Badruka College of Commerce and Arts on National Seminar Day. My duties included overseeing the attendees and attending to the important dignitaries.
Timeline
Senior Associate (Taxation)
Acuity Software Technologies
02.2024 - Current
Emerging leadership certificate from firstsource
05-2023
Personality development certificate from Vivekananda institute of human excellence
10-2021
SME, Senior Associate
Firstsource
08.2021 - 02.2024
PGDM - Banking and Finance
NarseeMonjee
12.2020 - 01.2023
Risk Analyst
Wipro
07.2019 - 10.2020
Banking Officer
ICICI Bank
04.2017 - 08.2018
B.com(General) - Arts, Accounts, Financial Management
BadrukaCollege OfCommerce
06.2014 - 05.2017
Intermediate -
St FrancisXavier College
06.2012 - 03.2014
SSC -
Slate - The-School
03.2011 - 03.2012