Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
Work History
Software Developer
Upwork
07.2023 - 01.2024
.Created comprehensive documentation detailing software functionality for future reference or maintenance purposes.
Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
.Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.
Improved software efficiency by troubleshooting and resolving coding issues.
Onboarding Specialist
Jio Mart
02.2021 - 06.2022
Reduced time-to-productivity for new employees through targeted training sessions and mentorship initiatives.
Promoted a culture of collaboration by creating opportunities for team-building activities during orientation programs, fostering strong connections among coworkers from diverse backgrounds and departments.
Improved retention rates by establishing strong relationships with new hires during their onboarding period.
Collaborated with cross-functional teams to ensure seamless integration of new staff into company culture and practices.
Customer Support Executive
Vodafone
12.2018 - 03.2020
Participated in ongoing professional development opportunities to stay current on industry trends and best practices for exceptional customer service delivery.
Developed strong relationships with clients, resulting in repeat business and positive feedback.
Reduced response times with effective prioritization of tasks and efficient time management skills.
Contributed to the implementation of new support software systems, optimizing workflows for better efficiency.