Bharath ACHAR

Profile: KYC AML New Business On-boarding, Client & Credit Facilitation

Responsibilities: -

• Effectively manage a team of 19 members to deliver a high-quality service to the KYC On-boarding, client and credit facilitation function
• KYC On-boarding and Facilitation supports a number of regulatory compliance requirements specified by firms local/global regulators and provide a rigorous and robust process of investigation that seeks, with reasonable assurance, to verify and validate the customer’s identity and their business.
• Doc collection as part of Client facilitation, We perform checks on public sources like Morning Star, fund square, client websites, regulatory websites etc.
• Perform end to checks on the documents received from the client. Verify their accuracy, validity in accordance with the KYC procedures (acceptable documents)
• Maximum utilisation of Markit, saphyre, DTCC, client data room, client website, registrys and other public sources inorder to source documents for onboarding and review.
• Facilitate credit document remediation.
• We procure blanket approval or confirmation to reduce duplication in outreach for the same client on similar criteria.
• Client outreach for existing clients and for onboarding missing requirements and questionnaires to be procured from client- Also we follow up with the client on regular intervals until they are procured.
• Identify any pushbacks and coordinate with stakeholders or pilots to prepare an answer to the client. Also match the verified documents received to the Client onboarding systems.
• Work with On-shore stakeholders on process development plans, provide weekly updates relating to production, quality, people, achievements and challenges.
• Streamlined consistent hiring and performance management practices; promote process improvement ideas and share best practices across the segment/group
• Collaborating with SME team and Initiating KYC training plan to develop and enhance staff knowledge of business and product.
• Partner with clients and RM’s with the collection of required documents and data to meet all regulatory and internal policies for KYC On-boarding including all regulatory, Compliance
• Represent regional Governance meetings covering the KPI
• Ensuring quality assurance scores are met in line with the organization target > 95%
• Analyzing performance of required KYC screening on existing clients by ensuring all documentation and corroboration information is on files as per the global procedures
• Co-ordinating between two locations (Bangalore and Chennai) on weekly basis in terms of update sharing, Volume check, new scenario discussion, Issues and Challenge
• Oversee and drive the training and continuous learning programs for KYC On-boarding and Client facilitation, leveraging results from testing and quality programs to identify and address gaps in training programs.
• Conduct annual performance review to the Team members based on the structure defined by the organization
• Perform regular 1-1 with Leads and with the Team members on a monthly basis and reviewing their skill matrix to be in line with performance indicators.
• Provide tactical solution to unblock the delay in On-boarding or to avoid accumulating the backlog.
• Managing Credit segmentation team which aims at ensuring all the funds with Credit limits along with right risk intensity defined.

Profile: Capital Markets/ Client Onboarding

Responsibilities: -

• Managed a team of 12 direct reports in Client account management (CAM), dealing with the process – Equities, Fixed Income & Money Market products.
• Managed teams across 24/5 timeline providing the global coverage for the regions specific like ASIA, EMEA
• Involved in dissemination of information to team members via team huddles & drive the mentoring initiatives too increase knowledge and subsequent productivity
• Proactively maintained current market settlement details for Customer accounts and Validating Settlement Instructions for respective parties
• Engaging with stakeholders onshore and organizing review meeting and take improvement initiatives on deliverables
• Actively involved Risk Reporting and Auditing of deliverables, RCSA, KOP’s, SOW, BCP
• Risk analysis within the process and taking resolution gathering requirements and raising Change Request and Impact Analysis
• Mediate between the staff and the management regarding any issues or proposals
• Actively participated in the recruitment drive held in premise as well as in campus drives.
• Facilitated weekly meetings to discuss progress on process optimization projects, keeping all stakeholders informed.