Bharath Komanduru
Bengaluru
Summary
Information Technology professional with over 13 years of experience in Telecom and IT Infrastructure Managed Services. Expertise in Site Reliability Engineering, DevOps, and Technical Support, with a strong focus on IT Project Delivery and Automation. Proven ability to lead high-performing teams and drive cost-effective technology solutions, ensuring customer satisfaction and team motivation. Certified in ITIL and AWS, with hands-on experience in cloud platforms and a commitment to continuous improvement and innovation.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Technical Lead - DevOps
Privafy Technologies
Bangalore
07.2022 - 06.2025
- Designed and developed scalable, resilient systems across multi-cloud environments, ensuring long-term reliability and maintainability.
- Spearheaded self-serve observability platform creation, reducing MTTR through proactive insights for engineering teams.
- Architected and managed high-throughput Kafka clusters, enhancing real-time processing efficiency by 30%.
- Integrated OpenSearch with Data Indexer solutions, achieving 40% faster search query performance.
- Ensured microservices scalability and availability with Kubernetes orchestration, reducing deployment time from one week to under two hours.
- Implemented CephFS as a unified storage layer, migrating data from GCP and cutting cloud infrastructure costs by 30-35%.
- Secured infrastructure with LDAP authentication, role-based access controls, encryption standards, and automated compliance checks.
- Mentored junior SREs while establishing best practices to promote a culture of reliability and continuous improvement.
Lead Systems Engineer
Sysvine Technologies
Chennai
12.2021 - 07.2022
- Deployed technical solutions on DevOps platforms, accelerating deployment times significantly.
- Implemented process management policies to enhance productivity and ensure seamless project delivery.
- Developed business process models that optimized operational efficiency across multiple projects.
- Created roadmaps, program plans, and scrum boards to direct project execution effectively.
- Established transparency throughout all project phases, enhancing stakeholder communication and trust.
- Mentored team members by aligning measurable outcomes with strategic objectives for professional growth.
- Focused on configuration management, software configuration management, and build/release management.
Lead Site Reliability Engineer
CloudifyOps Technologies
Bangalore
03.2021 - 12.2021
- Designed reliable infrastructure solutions for Kubernetes and related services.
- Streamlined SRE processes to resolve incidents and conduct detailed reviews.
- Orchestrated over 600 microservices utilizing Azure Infrastructure and Azure Kubernetes Service.
- Analyzed historical data from Datadog and Opsgenie, optimizing alert configurations.
- Standardized documentation and processes for SRE roles among Cloud Analysts and Engineers.
- Developed PowerShell scripts for Azure cloud automation setup.
- Ensured application availability through robust governance of operational processes.
- Planned upgrades and updates for tools and applications at regular intervals.
Senior Site Reliability Engineer
Norton LifeLock
Chennai
06.2018 - 02.2021
- Created software to enhance system reliability and resolve production issues.
- Managed incident responses, conducted reviews, and optimized processes for efficiency.
- Operated Azure Cloud Infrastructure, including Virtual Machines and App Services.
- Utilized CI/CD practices for automated deployments in internal and non-production environments.
- Employed log analysis tools to identify code issues effectively.
- Executed migrations of on-premise applications to Azure Cloud.
- Developed containerization strategies using Docker and Kubernetes with ELK provisioning.
- Automated builds and deployments with Ansible and Rundeck to minimize human error.
Lead Operations Engineer
Prodapt Solutions
Chennai
08.2015 - 06.2018
- Transitioned from individual contributor to Team Leader, enhancing accountability and technical oversight.
- Managed a team of 25 global IT support personnel, ensuring high-quality service delivery.
- Provided technical assistance in troubleshooting operating systems, DNS, and web services (IIS/Apache).
- Addressed website hosting issues with hands-on experience in cPanel and Plesk.
- Implemented cloud computing solutions on AWS, including EC2, S3, ELB, VPC, Route 53, and CloudWatch.
- Delivered second and third-level global IT support while adhering to SLA requirements.
- Monitored SDE call ticketing system to ensure efficient escalation and compliance with ITIL framework.
- Analyzed ticketing reports to identify bottlenecks, driving productivity improvements that increased efficiency by fifty percent.
Server Administrator/Network Engineer
Emerio Technologies
Chennai
03.2013 - 08.2015
- Resolved issues and escalated problems by providing knowledgeable support and quality service.
- Ensured security of all network files, backup solutions, and recovery/restore processes.
- Supported Service Desk and Core Support personnel while managing leadership relationships.
- Configured and managed Active Directory Services, GPOs, and Domain Controllers.
- Optimized Hyper-V servers on Windows Server 2008R2 and 2012, troubleshooting common issues.
- Monitored Virtual Desktop Infrastructure (VDI) services to ensure operational efficiency.
- Implemented monitoring tools like ME IT360, OPManager, and SolarWinds NPM for outage detection.
- Conducted research on monitoring tools, leading migration to Nagios and ManageEngine OPManager, achieving significant cost reduction.
L1 Executive
Tata Communications Ltd
Hyderabad
10.2011 - 02.2013
- Resolved customer issues by managing and supporting ticket requests efficiently.
- Administered User IDs, ensuring primary and secondary controls with thorough revalidation.
- Escalated critical issues to L2 support under urgent circumstances.
- Documented customer infrastructure configurations, including labeling, asset tracking, and connectivity diagrams.
- Facilitated knowledge transfer to secondary resources to ensure operational continuity.
- Organized documentation in a common repository for easy access and reference.
- Utilized Viznet (VSNL compliant management software) and BMC Remedy for incident management.
- Achieved project completion of L&T DR Operations at TCL in three days, surpassing the eight-day schedule.
RF Site Engineer
Gramtel Solutions
Hyderabad, AndhraPradesh
08.2009 - 01.2011
- Integrated and commissioned base stations for telecom network, ensuring optimal performance.
- Managed in-house servers and network infrastructure to maintain reliability and uptime.
Education
PG. Diploma - System Software Development
CDAC
Chennai01.2011
B.Tech. - E.I.C.E
NBRKIST
Nellore01.2009
Skills
- Cloud architecture and infrastructure
- CI/CD pipeline management
- Kubernetes container orchestration
- PowerShell and Bash scripting
- Python programming
- Ansible configuration management
- Jenkins continuous integration
- Cloud services: Azure, AWS, GCP
- Version control: Git, Azure Repos
Certification
- Microsoft Certified Solutions Associate, 9666762
- Certified ITIL V3 Foundation, 5641809
- AWS Certified Solutions Architect - Associate, AWS-ASA-25799
Timeline
Technical Lead - DevOps
Privafy Technologies
07.2022 - 06.2025
Lead Systems Engineer
Sysvine Technologies
12.2021 - 07.2022
Lead Site Reliability Engineer
CloudifyOps Technologies
03.2021 - 12.2021
Senior Site Reliability Engineer
Norton LifeLock
06.2018 - 02.2021
Lead Operations Engineer
Prodapt Solutions
08.2015 - 06.2018
Server Administrator/Network Engineer
Emerio Technologies
03.2013 - 08.2015
L1 Executive
Tata Communications Ltd
10.2011 - 02.2013
RF Site Engineer
Gramtel Solutions
08.2009 - 01.2011
PG. Diploma - System Software Development
CDAC
B.Tech. - E.I.C.E
NBRKIST
References
References available upon request.
References
Available upon request
Roles
- Technical Lead - DevOps, Privafy Technologies, Bangalore, Karnataka, 07/01/22, 06/30/25
- Lead Systems Engineer, Sysvine Technologies, Chennai, Tamil Nadu, 12/01/21, 07/31/22
- Lead Site Reliability Engineer, CloudifyOps Technologies, Bangalore, Karnataka, 03/01/21, 12/31/21
- Senior Site Reliability Engineer, Norton LifeLock, Chennai, Tamil Nadu, 06/01/18, 02/28/21
- Lead Operations Engineer, Prodapt Solutions, Chennai, Tamil Nadu, 08/01/15, 06/30/18
- Network Engineer, Emerio Technologies, Chennai, Tamil Nadu, 03/01/13, 08/31/15
- L1 Executive, Tata Communications Ltd, Hyderabad, Telangana, 10/01/11, 02/28/13
- RF Site Engineer, Gramtel Solutions, Hyderabad, AndhraPradesh, 08/01/09, 01/31/11
References
References available upon request.
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