Bharath Kumar
Summary
IT OPERATIONS / INFRASTRUCTURE MANAGEMENT / SYSTEM ADMINISTRATION NETWORK SECURITY / SOFTWARE DEFINED DATACENTER OBJECTIVE Dynamic and accomplished professional having 13+ Yrs of IT experience. Seeking challenging assignments to leverage experience and expertise with an organization of repute. CORE STRENGHTS: System Administration IT Operations Infrastructure Management Design & Implementation Network Engineering Asset Management Quality Assurance Client Relationship Management Team Management Issue Resolution Troubleshooting Ability Technical Support
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
IT Operation Head India / System Administrator India / Network Engineer
Array Networks India Pvt Ltd
Bangalore
08.2020 - Current
- Windows Server 2016 OS Installation & Troubleshooting
- Implementation & Migrations support of Data devices for IP Network
- Configuring and Managing Load Balancer, Firewall, VMware Esxi, Cisco Router & Switch
- Coordination & Report Management for different Vendor Team for Network Build & Plan
- Managing the Customer Interface for all matters related to the Build & Migration
- Work closely with Senior Management for any Network Design Changes / New Feature
- Implementation in Network as per Client Requirement
- PfSense & Fortinet Firewall maintenance
- Working knowledge on Synology & TrueNas storage
- Data backup and Recovery of User Data
- Managing Endpoint Security Manager
- Monitoring of Network Elements in Jira Confluence & timely closing of tickets generated by end user
- Document Network changes in company knowledge bases & Tracking Systems
- Providing support to the end-users, troubleshooting customer queries, and setup of networks on differentoperating systems and all other hardware devices
- Providing technical support to users throughout the Product Development & Implementation Process
- Maintain & Ensure all Critical Assets, Mainly Servers, Communication Equipment will be Installed & operated under proper Environmental and Security conditions
- Properly Recorded & Maintain the Disposal of IT -E Wastes Management
- Creating Support, Warranty, Lease, Maintenance & Software Contract & License Information
- Remote Support for other plant users., Email, Internet, Antivirus, WAN & OS Support
- Daily Backup, Source Code Backup & Database Backup
- Antivirus problem rectification and updating, for making Virus-Free Environment
- Data Restore & Recovery Process (DRS) and Network problem rectification
- Training & Guidelines are given to the user for handling the Desktop, Laptops, Printer, Projectors,
- Scanners,etc.
IT Operation / Sr. System Administrator & Facility Management Duties
315 Work Avenue Spaces Pvt Ltd & Incubex Bisiness Consulting Services Pvt Ltd
Bangalore
04.2016 - 08.2020
- Responsible for setup & maintenance of IT-Infra for clients hosted at 315Work Avenue & Incubex ;
- Enterprise Office Spaces & Co-Working Spaces
- Complete on-premise Datacenter setup and maintenance of Hardware and Virtualization platforms
- Client Relationship management, with hosting and upgrades as per client requests
- Windows Server 2019, Linux, MACOS for Domain and device control
- Infrastructure Automation, ITIL, Audit & Asset Management
- Access Controls database and Facilities management as part of the office space
- G-Suite, O365 Implementations for Teams
- Periodically reviewed for any unauthorized modification or deviation from organizational standards in Operational Systems
- Responsible for ensuring proper maintenance of the Information System Assets within the
- Organization
- Prepare and maintain the AMC & SLA for all-required Assets
- Properly recorded & maintained all suspected or actual faults and all preventive and corrective maintenance
- Properly Recorded & Maintain the Disposal of IT -E Wastes Management
- Creating Support, Warranty, Lease, Maintenance & Software Contract & License Information
- Remote Support for Email, Internet, Antivirus & OS Support
- Antivirus problem rectification and updating, for making Virus-Free Environment
- Data Restore & Recovery Process (DRS) and Network problem rectification
- Training & Guidelines are given to the user for handling the Desktop, Laptops, Printer, Projectors,
- Scanners,etc.
IT Operation / System Administrator
Babajob Services Pvt Ltd
Bangalore
02.2015 - 03.2016
- Oversee IT Infrastructure and respond urgent technical issue
- Installing, Configuration & Maintaining and Troubleshooting of Windows and Linux machines
- Installation and troubleshooting of the windows/ Linux Severs and Software's (MS Office, Antivirus,
- Printer Apps, Inventory App)
- Support of Desktop Operating Systems platforms like Windows XP/7.0/8
- Problem Diagnosis, Isolation & Resolution thru Vendor Management
- Configuration of Desktops and Workstations
- Tracing, diagnosing and correcting faults
- Support for New installation/upgrades
- Printer support for Local/Network Printing
- Installing Approved & Licensed Software
- Cisco, Core routers and switches
- Bandwidth management.
Tech Support Manager
Mobile, Laptop & TabTechnicians
Bangalore
05.2013 - 02.2015
Technical Engineering Manager
Kaizen Computech Ltd, chargefor Karnataka State
Bangalore
01.2011 - 04.2013
RMA Assistant
Best IT World India Pvt Ltd RMA
Bangalore
06.2009 - 12.2010
Education
Electronic Mechanic
Sri Srinivas Industrial Training Institution
Ramanagara 08.2006 - 08.2008
Sslc -
Holy Crescent English School, Bengaluru
Ramanagara 04.2001 -
Skills
Networking, CCNA – Routing & Switching, Firewall, Load Balancerundefined
Certification
DOB: 02-03-1990
Timeline
IT Operation Head India / System Administrator India / Network Engineer
Array Networks India Pvt Ltd
08.2020 - Current
IT Operation / Sr. System Administrator & Facility Management Duties
315 Work Avenue Spaces Pvt Ltd & Incubex Bisiness Consulting Services Pvt Ltd
04.2016 - 08.2020
IT Operation / System Administrator
Babajob Services Pvt Ltd
02.2015 - 03.2016
Tech Support Manager
Mobile, Laptop & TabTechnicians
05.2013 - 02.2015
Technical Engineering Manager
Kaizen Computech Ltd, chargefor Karnataka State
01.2011 - 04.2013
RMA Assistant
Best IT World India Pvt Ltd RMA
06.2009 - 12.2010
Electronic Mechanic
Sri Srinivas Industrial Training Institution
08.2006 - 08.2008
Sslc -
Holy Crescent English School, Bengaluru
04.2001 -
DOB: 02-03-1990
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