Bharath Kumar P
Bengaluru
Summary
Curious, creative, and result-oriented strategic thinking leader with a proven track record of around 18 years (15 years with Unisys) in the areas of Strategic Program Management, Business Operations, and Sales Enablement. Excellent problem-solving skills and a team player with extensive experience in working with Senior leadership and have always excelled under pressure.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director - Sales Enablement
Unisys
09.2022 - Current
- Lead and developed Proposal Managers and other sales support resources
- Managed daily operations while overseeing multiple locations to foster increased productivity
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Work with leadership to monitor and evaluate operational effectiveness and profitability, and effect change as required to meet the objectives of each Group within the organization
- Identify opportunities for process improvement and implement short- and long-range organizational objectives and operating procedures to address those opportunities
- Socialize proposed improvements to members of the senior leadership team to gain consensus on requirements and approaches
- Act as a central hub for the organization providing common standards, templates, processes, and expectations
- Work closely with support organizations to drive a uniform approach in developing and communicating processes and procedures
- Create communication vehicles to continually update the senior leadership on operational changes or key activities required to achieve success
- Manages operational projects including planning, facilitation of project teams, and communication of progress and results
- Drive components of large multi-functional projects
- Provide input on strategy, based on knowledge of industry and technology trends
- Synthesize findings from analysis and make verbal/written recommendations to senior leadership
- Develop and implement Key Metrics applicable to the operational focus area
Senior Manager - Sales Enablement
Unisys
09.2020 - 09.2022
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Determined priorities and set policies for Go To Market
- Evaluated hiring, firing, and promotions requests
- Updated system information, making appropriate changes to documentation
Senior Manager - Business Operations
Unisys
06.2013 - 09.2020
- Led Global Operations India team that supports various Strategic initiatives and processes
- Supervised and directed Business analysts and Operations teams to keep projects on track and tasks prioritized
- Evaluated hiring, firing, and promotions requests
- Work closely with Senior leadership in identifying improvement opportunities and implementing them
- Work with cross-functional organizations in implementing leadership-focused initiatives
- Provide operational support for Global Client Management teams and Service Delivery teams
- Continuously improve Client Management processes and maintain a Document management system
- Execute Client Satisfaction (NPS) surveys and analyze survey data to provide insights and recommendations to the senior leadership team
- Manage and facilitate the process of Strategic Business Planning
- Conduct lessons learned meetings for Sales and Transitions projects
- Manage and facilitate Incentive compensation for Go To Market associates
- Designing Leadership dashboards using Tableau and Office 365 suite
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
Program Manager - Project Management Office
Unisys
08.2010 - 06.2013
- Coached team members on productivity strategies, policy updates, and performance improvement plans to accomplish challenging goals.
- Setup offshore PMO to support Client Executives in performing their day-to-day activities
- Develop and manage standard practices for Account Management and Client governance
- Monitored the progress of programs, ensured compliance
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Devised tools and benchmarks to improve team performance and monitor production.
Transition Project Manager
Unisys
02.2010 - 07.2010
- Managed internal and external client-facing relationships through transitional periods.
- Designed processes and systems supporting business needs before, during, and after transitions.
- Coordinated with cross-functional teams to achieve the project objective/milestones on time
Project Coordinator - Transitions
Unisys
06.2009 - 02.2010
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
PMO Coordinator
Unisys
08.2007 - 06.2009
- Developed PMO processes for the competencies like Transition management, CSAT, and Service delivery management
- Develop the common process templates for Client management
- Facilitated PMO meetings with updates on ongoing projects
- Designed, developed, and deployed the Client Satisfaction Survey process
System Management Specialist
IBM (Contract)
12.2006 - 08.2007
- Supported global incident and problem management for one of the major clients
Group Leader
Network Solutions
10.2004 - 12.2006
- Trained new team members by relaying information on company procedures and safety requirements
- Managed client's IT infrastructure
Education
Bachelor of Engineering - Electronics & Communication
Bharathidasan University
Trichy05.2003
Executive Development Program (Virtual Mode) - Digital Strategy And Transformation
Indian Institute of Management
Kozhikode (Virtual)03.2022
Skills
- Business Strategy Creation and Implementation
- Sales Enablement and Operations
- Sales Strategies
- Business Operations and Account Planning
- Process Reengineering
- Win Shaping
- Program Management
- Motivational Leadership
- Operational Efficiency
- Strong Delegating Abilities
Certification
- Leadership Development Program - Team Performance Institute
- Project Management Professional - PMI (1079987E6)
- ITIL Foundation - EXIN (SR2763219)
Timeline
Director - Sales Enablement
Unisys
09.2022 - Current
Senior Manager - Sales Enablement
Unisys
09.2020 - 09.2022
Senior Manager - Business Operations
Unisys
06.2013 - 09.2020
Program Manager - Project Management Office
Unisys
08.2010 - 06.2013
Transition Project Manager
Unisys
02.2010 - 07.2010
Project Coordinator - Transitions
Unisys
06.2009 - 02.2010
PMO Coordinator
Unisys
08.2007 - 06.2009
System Management Specialist
IBM (Contract)
12.2006 - 08.2007
Group Leader
Network Solutions
10.2004 - 12.2006
Bachelor of Engineering - Electronics & Communication
Bharathidasan University
Executive Development Program (Virtual Mode) - Digital Strategy And Transformation
Indian Institute of Management