Bharath Kumar S
bengaluru,Karnataka
Summary
Skilled Operations Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty. Experienced Senior Manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained over 14 years of Logistics experience. Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Experienced in leading cross-functional teams, driving operational improvements, and implementing strategic initiatives. Demonstrated success in managing complex projects, fostering stakeholder relationships, and enhancing productivity. Proven track record in delivering results within fast-paced environments.
Overview
9
9
years of professional experience
Work History
Senior Manager
Ecom Express Ltd
08.2023 - 06.2024
- Last mile monitoring & planning
- Team handling & Team Building.
- Conducted regular supplier evaluations to maintain high standards of quality and reliability in the supply chain.
- Refined and improved product transport and storage processes.
- Resolved employee conflicts in most efficient manner and while following all company protocols.
- Ensured alignment by reconciling shipment data between multiple systems.
- Collaborated with IT department to develop a bespoke logistics software, improving data accuracy and decision-making speed.
- Coordinated with sales and manufacturing departments to ensure timely delivery of products to customers.
- Managed, coached and developed high performing team to meet business objectives.
- Oversaw the implementation of sustainable logistics practices, reducing carbon footprint by 10%.
Senior Manager
Delhivery Ltd
01.2019 - 07.2023
- Worked with a team of 10 direct reportes & 1200 Riders down the line
- Handled seamless bangalore operations and rapidly increased capactiy of bangalore to 1 lakh capacity for non-peak and 1.4 lakh for upcoming peak
- ( Called as mission -1250 , in view of Additions )
- Planned for expansion and handled expansion of Phase -6,7,8,9 & increased 140+ Branches accross the state and increased Bangalore from 43 to 87 centers in last 2 years
- Handled team for lowest attrition with continuos connect with ground teams
- Regular connects with In house teams such as midmile, First mile,Finance ,fleet and Network planning team for faster progress on all pending tasks
- Introduced ticketing based system with help of tech for all kind of support related to clients, IT assets & Internal support
- Mapping of pincodes and splits placed for single pincode centers - Ideally 2-3 centers in One pincode which was a great success and handling increased upto 5000+ volumes on daily basis , example - 560037
- ( With the help of tech support in mapping )
- Awarded for best trainer for new Joinee in the year 2023
Station manager
Delhivery Ltd
08.2018 - 12.2018
- Worked with a team of 14 Team lead & 120 Riders reporting to Team Leads
- Remotely handled 6 Centers with regular visits to centers
- Team - building activity
- Regular visits and Audits of Center Healtiness
- Training 1-2 Tl's for next level and training them on Reports,excel etc
- Regular reviews of team for continuous improvement
- Regular rotation of DC Staff work better work environment,avoid groupism activities & Change of attitide
Team Lead
Delhivery Ltd
03.2016 - 06.2017
- Worked with a Staff of 20 Riders at Dispatch center
- Operation metrices such as FDDS, Closure , EMD & Productivity where improved basis on Targets
- Follow up on Failed shipments through Tele-verification
- Reduction in Missroute by correcting Mapping mechanism
- Team- Building activity by regular power sessions and R&R activities
IPC Executive
Delhivery Ltd
08.2015 - 02.2016
- Worked on Faster connections as per ETA/ETD
- Worked with 15 Ground staff for inhouse processing and sortation
- Design correction for faster connectivity - In view of providing loads for high centers on priority
- Vehicle Size Reduction/Increase based on real time loads/Dynamic
Education
B.E - ISE
12.2014
B tech - Information Science and Engineering
NITTE
04.2014
PUC - PCMB
12.2010
SSLC -
12.2007
Skills
- Data analytics
- Employee performance management
- Operations planning
- Performance appraisals
- Multi-dimensional team leadership
- Business performance management
- Training and Development
- Real-time supervision
- Operations management
- Strategic planning
- Troubleshooting and problem resolution
- Cross-functional coordination
- Budget oversight
- Data-driven decision-making
Hobbies and Interests
- Travelling
- Spending time with family
- Advance gaming
- Research on new products
- Studies on Demand Vs Fulfillment on all verticals
- Advanced agriculture
References
References available upon request.
Timeline
Senior Manager
Ecom Express Ltd
08.2023 - 06.2024
Senior Manager
Delhivery Ltd
01.2019 - 07.2023
Station manager
Delhivery Ltd
08.2018 - 12.2018
Team Lead
Delhivery Ltd
03.2016 - 06.2017
IPC Executive
Delhivery Ltd
08.2015 - 02.2016
B tech - Information Science and Engineering
NITTE
PUC - PCMB
SSLC -
B.E - ISE
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