Bharath Kumar Verma
Operations Manager
Hyderabad,TS
Summary
Dynamic Operations Manager with a proven track record at Naturals Ice Cream, excelling in staff management and process improvement. Spearheaded strategies that enhanced customer satisfaction and optimized operational efficiency. Adept at business development and decision-making, driving significant growth in sales and fostering strong client relationships.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Operations Manager
Naturals Ice Cream
04.2025 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Sales and Marketing Manager
Hillman Food and Beverages
10.2023 - 04.2025
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
Sales and Marketing Manager
JVL CLASSICWARE LLP
02.2021 - 10.2023
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue by 25% in sales.
- Managed sales promotions and marketing strategies on major social media sites.
- Developed key account relationships for improved client retention and long-term partnerships.
Education
High School Diploma -
Akash Junior College
Hyderabad, India 04.2001 -
Skills
Operations management
Problem-solving
Customer service
Process improvement
Staff management
Organizational management
Team leadership
Business development
Decision-making
Business planning
Strategic planning
Financial management
Client relationships
Staff training
Marketing
Customer relationship management (CRM)
Cost control
Timeline
Operations Manager
Naturals Ice Cream
04.2025 - Current
Sales and Marketing Manager
Hillman Food and Beverages
10.2023 - 04.2025
Sales and Marketing Manager
JVL CLASSICWARE LLP
02.2021 - 10.2023
High School Diploma -
Akash Junior College
04.2001 -