Hi, I’m
Bharath Raaj A
Business Analyst
Chennai,Tamil Nadu
Summary
Senior Business Analyst driving enterprise requirements, process design, and stakeholder alignment for transaction-processing platforms. Translates complex banking and claims workflows into functional specifications, then uses SQL analysis and Power BI / Tableau reporting to validate needs and support decisions. Strengthens delivery by reducing rework, improving process efficiency, and keeping Product Owners and development teams aligned across the SDLC.
Overview
3
Languages
4
Certifications
5
years of professional experience
Work History
Accenture
Software Engineering Analyst — Business Analysis & Delivery
06.2023 - Current
Job overview
- Delivered end-to-end business analysis for a banking / financial-services client's enterprise transaction-processing (claims) platform — gathering and eliciting business requirements, writing user stories with clear acceptance criteria, and managing the product backlog in Azure DevOps / Jira — reducing requirement rework by ~20%.
- Worked closely with Product Owners, Scrum Masters, and development teams as the bridge between business stakeholders and IT / delivery, translating business needs into functional specifications across the full SDLC and requirement lifecycle.
- Designed and optimized business and system processes across integrated services and channels, resolving process and data issues through root-cause analysis and improving efficiency and uptime for business-critical operations by ~10%.
- Drove delivery through Agile / Scrum ceremonies (sprint planning, backlog refinement, reviews, retrospectives) and CI/CD pipelines (Azure DevOps, Jira, Confluence), supporting incremental / MVP delivery and improving application functionality and user experience by ~30%.
- Ran SQL data analysis to validate requirements, size impact, and support UAT, and built Power BI / Tableau dashboards and reports that gave stakeholders self-service visibility and enabled data-driven decisions.
- Accenture
Accenture
Software Engineering Associate — Process Analysis & Integration
06.2021 - 06.2023
Job overview
- Analyzed and re-designed end-to-end claims-processing workflows, delivering an automated solution that reduced manual processing effort by ~40% and shortened case turnaround time.
- Integrated external services and channels via RESTful APIs (scheduling, document management, client communications), including workflows adjacent to payment and settlement processing, improving cross-system and cross-channel process flow and cutting case turnaround by ~2 days.
- Built SQL-based data analysis, operational reporting, and Power BI / Tableau dashboards from integrated data sources and ETL pipelines, applying data modeling to enable faster, data-driven business decisions.
- Accenture
Education
SASTRA UniversityThanjavur, India
Master of Business Administration (MBA) from Business Analytics
01-2025
University Overview
- Online
- CGPA: 9.38 / 10
Sri Krishna College of TechnologyCoimbatore, India
B.E. from Computer Science and Engineering
01-2021
University Overview
- CGPA - 8.78 / 10
Skills
SQL (MS SQL Server, SSMS)
Power BI / Tableau
Jira
Confluence
Azure DevOps (ADO)
End-to-end business analysis
Requirement gathering & elicitation
User story writing
Acceptance criteria
Product backlog management & refinement
Data modeling
ETL concepts
Root cause analysis
Operational reporting
Business process design & optimization
Accomplishments
Accomplishments
Accenture skill star award 2023 June
Certification
Microsoft Certified: Azure Fundamentals (AZ-900), M365 Fundamentals (MS-900)
Timeline
Software Engineering Analyst — Business Analysis & Delivery
Accenture
06.2023 - Current
Software Engineering Associate — Process Analysis & Integration
Accenture
06.2021 - 06.2023
SASTRA University
Master of Business Administration (MBA) from Business Analytics
Sri Krishna College of Technology
B.E. from Computer Science and Engineering