Bharath S
Summary
Business Development Manager with 6+ years of experience in driving revenue growth, building high-performing teams, and developing strategic partnerships across diverse industries. Adept at identifying market opportunities, crafting go-to-market strategies, and leading cross-functional teams to exceed targets. Proven track record of securing key clients, expanding market presence, and enhancing customer relationships through consultative sales approaches.
Overview
9
9
years of professional experience
Work History
Business Development Manager
Digital academy 360
Bangalore
10.2023 - 10.2025
- Supervise, mentor, and motivate a team of junior counsellors, ensuring they meet daily, weekly, and monthly targets.
- Allocate leads efficiently across the team, monitor performance metrics, and provide regular feedback for continuous improvement.
- Conduct regular training sessions to enhance team members' counselling skills, product knowledge, and communication abilities.
- Set clear performance expectations, conduct team meetings, and address the challenges faced by counsellors.
- Track and report daily, weekly, and monthly lead conversion metrics, team performance, and sales achievements to senior management.
- Collect feedback from students and team members to identify gaps in counselling processes and areas of opportunity.
Senior Business Development Associate
Digital Academy 360
Bangalore
10.2022 - 10.2023
- Engage with prospective students through calls, emails, and in-person meetings to understand their career goals, assess their learning needs, and recommend suitable courses and programmes offered by Digital Academy 360.
- Guide students throughout the enrolment process by providing detailed information on course content, fees, schedules, certifications, and career outcomes.
- Conduct counselling sessions to address student queries, clarify doubts, and motivate them to pursue their professional development goals through Digital Academy 360’s offerings.
- Collaborate with the marketing and sales teams to follow up on leads generated through campaigns, webinars, and events, ensuring timely conversions and optimal customer experience.
- Maintain and update accurate records of student interactions, follow-ups, and enrolment status in CRM tools, ensuring seamless communication and efficient pipeline management.
Vendor Management
Flipkart
Bangalore, Karnataka
06.2021 - 06.2022
- Developed and implemented vendor selection criteria, leading to the identification and onboarding of strategic vendors that resulted in cost savings and improved service levels.
- Conducted regular vendor performance assessments and audits, ensuring adherence to quality standards and service level agreements (SLAs).
- Negotiated contracts with vendors to secure favorable terms, including pricing, delivery schedules, and service guarantees.
- Collaborated with cross-functional teams to identify opportunities for process improvement and cost reduction, leading to significant savings.
- Monitored market trends and vendor performance benchmarks to identify potential risks and opportunities for improvement.
- Established and maintained strong relationships with vendors, fostering open communication and resolving any issues or disputes promptly.
- Managed vendor scorecards and performance metrics to track vendor performance and drive continuous improvement.
- Conducted regular vendor meetings to review performance, address concerns, and explore opportunities for collaboration.
Senior Selling Partner Associate
Amazon
Bangalore, Karnataka
05.2016 - 09.2018
- Assisted in the seller selection process by evaluating seller proposals, conducting reference checks, and analyzing vendor capabilities.
- Prepared and managed seller contracts, ensuring compliance with legal and company requirements.
- Monitored seller performance against key performance indicators (KPIs) and SLAs, promptly addressing any deviations and implementing corrective actions.
- Managed the seller onboarding process, including coordinating training, documentation, and integration with internal systems.
- Collaborated with internal stakeholders to identify vendor needs and requirements, ensuring alignment with organizational objectives.
- Conducted regular meetings with seller to communicate expectations, resolve issues, and maintain strong working relationships.
- Assisted in the development and implementation of seller management policies, procedures, and best practices.
Education
Bachelor of commerce (Honours) - E-commerce and Marketing
KLE Society's S Nijalingappa College
Bengaluru, KA2014
Skills
- Team leadership
- Performance management
- Customer relationship management
- Sales strategy development
- Market analysis
- Vendor selection and evaluation
- Contract negotiation and management
- Relationship-building and stakeholder management
- Process improvement and optimising abilities
- Proficient in vendor management software and tools
Languages
English
First Language
English
Proficient
C2
Kannada
Proficient
C2
Hindi
Upper Intermediate
B2
Timeline
Business Development Manager
Digital academy 360
10.2023 - 10.2025
Senior Business Development Associate
Digital Academy 360
10.2022 - 10.2023
Vendor Management
Flipkart
06.2021 - 06.2022
Senior Selling Partner Associate
Amazon
05.2016 - 09.2018
Bachelor of commerce (Honours) - E-commerce and Marketing
KLE Society's S Nijalingappa College