BHARATH V
Bengaluru
Summary
Strategic and growth-driven professional with over 10 years of experience in global supplier distribution, account management, and marketplace operations within the travel tech ecosystem. Proven ability to lead cross-functional teams, drive multi-million-dollar revenue growth, and build scalable partnerships across regions including the Americas and Southeast Asia. Adept at contract negotiation, supplier performance management, and implementing technology-led solutions to improve distribution efficiency. Recognized for delivering measurable impact through stakeholder collaboration, operational excellence, and customer-centric innovation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Manager, Distribution
Mystifly Consulting Pvt. Ltd.
Bengaluru
06.2025 - Current
- Elevated to lead global supplier partnerships with expanded focus on NDC and direct connect airline integrations.
- Leading cross-functional collaboration to align supplier output with global demand and platform expansion goals.
- Overseeing supplier agreements including commercials, compliance, confidentiality, tripartite, and cross-border terms.
- Negotiating commercial models and commissions to enhance partner value and drive revenue growth.
- Evaluating suppliers across regions to identify new business opportunities and improve inventory quality.
- Setting and monitoring SLAs and KPIs to ensure consistent supplier performance and service standards.
Category Manager, Distribution
Mystifly Consulting Pvt. Ltd.
Bengaluru
03.2023 - 05.2025
- Managing Americas Supplier partnership and distribution, contributing to $100M in annual sales.
- Initiated and rolled out new partnership and distribution agreement with existing vendors on Mystipay (PAAS platform) expect to generate over $2.5Mk in monthly volumes.
- Collaborating with internal teams to improve outputs to meet demand and supply requirement.
- Managing supplier agreements which includes commercials, compliance, confidentiality, tripartite and cross border provisions.
- Negotiating commissions to optimize and contribute to growth and success of partnership.
- Evaluating suppliers within the region to explore potential business opportunities and revenue growth.
- Review of supplier contracts and develop SLA and KPI framework to track the supplier performance objectively.
Regional Manager, CSM
Mystifly Consulting Pvt. Ltd.
Bengaluru
12.2021 - 02.2023
- Highly experienced in marketplace platform distribution, onboarded 200+ SME’s globally.
- Managed the performance of global clients, Strategized and executed revenue plans valued at 25 million USD.
- Executed strategic business plans for global market to increase growth potential of existing clients.
- Helped new as well as existing clients explore new channels for revenue growth.
- Coordinated with revenue and technology teams to help build client customized solutions.
- Managed a 15-member operations team responsible for end-to-end business operations.
- Led customer experience, process improvement, Performance and SLA management.
- Analyzed data on a constant basis to improve operational efficiency.
- Managed airline relationships, negotiated group fares, and improved sales conversions.
- Won multiple Service Excellence Awards
- Recognized by several clients for Operations Support
Associate Regional Manager
Mystifly Consulting Pvt. Ltd.
Bengaluru
06.2019 - 11.2021
- On-boarded over 100 SMEs on Mystifly’s ticketing platform.
- Handled client relationships with more than 300 SMEs.
- Developed strategy to reactivate dormant accounts, researched new areas for business growth.
- Established customer level pricing strategy to increase the revenue by around 50% over a year.
- Managed operations team for Group and High value tickets to generate revenue while ensuring the highest levels of customer satisfaction.
- Won internal performance awards
- Recognized by several clients for Operations Support
Team lead-South East Asia Business Operations
Ebix Travels Pvt. Ltd.
Bengaluru
10.2017 - 05.2019
- Performed routine meta checks to ensure the right discounts are passed on to customers.
- Ensured that the retentions are met as per Sales Forecast for flights and Hotel products.
- Monitoring commission structures for each supplier accordingly suggest improvements to the business and technology teams.
- Contributed in the Malaysian market Go live project handling User Interface, Content, and Commission testing.
- Provided inputs on Portal features and automation tools to be developed for Product and Tech team to enhance user experience.
- External Partners/Vendors Management with reference to service and business improvement activities.
- Managed a team of 30 executives responsible for operations and customer support.
- Recognized multiple times for service excellence
- Recognized by clients for excellence in support
Assistant Team Lead- Operations
AEGIS
07.2014 - 09.2017
- Company Overview: (Expedia process)
- Handling queries on emails with regards to client verification and passport checks.
- Handling client escalations and deal with customer complaints, queries and requests.
- Ensure that both an appropriate investigation and client conflict resolution at quick turnaround times.
- Aided the manager in ensuring all the relevant standards within the working practices Guide, SLAs are met.
- (Expedia process)
- Received multiple performance awards and client recognitions
Education
Bachelor of Computer Applications -
William Carey University
06-2015
Skills
- Account management
- Contract negotiation
- Revenue growth
- Performance metrics
- Cross-functional collaboration
- Data analysis
- Supplier management
Certification
- Galileo and Sabre Certified
Timeline
Senior Manager, Distribution
Mystifly Consulting Pvt. Ltd.
06.2025 - Current
Category Manager, Distribution
Mystifly Consulting Pvt. Ltd.
03.2023 - 05.2025
Regional Manager, CSM
Mystifly Consulting Pvt. Ltd.
12.2021 - 02.2023
Associate Regional Manager
Mystifly Consulting Pvt. Ltd.
06.2019 - 11.2021
Team lead-South East Asia Business Operations
Ebix Travels Pvt. Ltd.
10.2017 - 05.2019
Assistant Team Lead- Operations
AEGIS
07.2014 - 09.2017
Bachelor of Computer Applications -
William Carey University
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