Bharath Varma
Bangalore
Summary
- Maintaining the complete internal I.T Infrastructure management.
- Handling IT Servicedesk related activities and provide technical support for local and remote users.
- Handling desktop administration, server administration
- Installation and configuration of Operating systems, software on desktops and servers
- Windows patch update, server upgrade, Antivirus patch management of desktop and servers
- Perform L1 activities on Active Directory like user management, access management
- Troubleshoot issues related to Desktop, Printers, Network connections, Mailboxes issues, outlook issues.
- Basic Knowledge on AD, DHCP, DNS,
- Maintaing the Assest Inventory and doing assest yearly audit
- Vendor support for IT assest AMC / support maintance
- Adhere to policies as per corporate manuals and directives
- Monthly servicedesk team meeting reports generation
- Participates in IT meetings and group discussions related to service requests and active projects
- Follows direction of IT management to support major modifications to the global IT infrastructure and software environment as required
- Follow up with clients to ensure the IT systems are fully functional after troubleshooting
- Managed the overall administration of Windows System applications.
- Performed various troubleshooting and maintenance operations in Windows Server environments
Overview
10
10
years of professional experience
Work History
SPECILALIST – SERVICE DESK
MOBILY INFOTECH INDIA PVT LTD
Bangalore
07.2020 - Current
Senior IT Engineer
EVERESTIMS TECHNOLOGIES PVT LTD
Bangalore
08.2017 - 06.2020
IT Engineer
DMX TECHNOLOGIES INDIA PVT LTD
Bangalore
07.2015 - 07.2017
Associate Internal IT Engineer
HSBSOFT TECHNOLOGIES PVT LTD
Bangalore
08.2012 - 07.2015
Education
Diploma in Hotel Management - Hotel Management
04.2001 -
SSC -
04.2001 -
Skills
Server Operating Systems:2003,2008,2008R2,2012,2012R2
Operating Systems: XP, Windows 7, Windows 8, windows 81, windows 10
Virtualization:VMware, Hyper-V
Email Client: Microsoft Outlook office 365, 2007,2010,2013,2016
Timeline
SPECILALIST – SERVICE DESK - MOBILY INFOTECH INDIA PVT LTD
07.2020 - Current
Senior IT Engineer - EVERESTIMS TECHNOLOGIES PVT LTD
08.2017 - 06.2020
IT Engineer - DMX TECHNOLOGIES INDIA PVT LTD
07.2015 - 07.2017
Associate Internal IT Engineer - HSBSOFT TECHNOLOGIES PVT LTD
08.2012 - 07.2015
Coromandel Institute of Hotel Management - Diploma in Hotel Management , Hotel Management
04.2001 -
Singareni School - SSC,
04.2001 -