Bharath Kumar Bangi Khadri
Technical Lead
Bengaluru
Summary
Results-driven Intune/SCCM Engineer with over 14+ years of experience in Enterprise Systems Management, specializing in Microsoft Endpoint Configuration Manager (SCCM), Intune, and Azure Virtual Desktop. Expertise includes end-to-end SCCM/Intune implementation, application packaging, patch management, and automation through PowerShell, along with comprehensive enterprise desktop management capabilities. Proficient in Windows Server Administration, Active Directory, Group Policy Objects (GPO), and monitoring tools such as SolarWinds and SCOM. Proven track record of leading teams, delivering projects efficiently, and driving process improvements to achieve business excellence. Holds certifications in Microsoft Azure Administration and Azure Virtual Desktop Specialist.
Overview
14
14
years of professional experience
5
5
Certifications
3
3
Languages
4
4
years of post-secondary education
Work History
Technical Lead
Tata Consultancy Services
04.2011 - Current
- Lead the design, implementation, and management of enterprise SCCM and Intune infrastructures, encompassing patch management, software deployment, compliance reporting, and OS migrations.
- Architected and enforced Intune-based device management policies, supporting hybrid Azure AD, and L2 level activities on Azure Virtual Desktop environments to enable secure and modern workplace solutions.
- Spearheaded large-scale migration projects, including SCCM upgrades, Windows 10 OS deployments, and application packaging, ensuring minimal downtime and operational continuity.
- Developed and deployed advanced automation scripts using PowerShell and VBScript, streamlining repetitive tasks, enhancing reporting accuracy, and improving SLA adherence.
- Oversaw incident management, root cause analysis (RCA), and team assignments, consistently meeting or exceeding service-level agreements.
- Authored comprehensive SOPs, knowledge base articles, and technical documentation to standardize processes and support knowledge sharing across teams.
- Led security and compliance initiatives, including BitLocker enforcement, UAT testing, and adherence to organizational security baselines.
- Provided expert-level third-line support for Windows, SCCM, and Intune-related issues, acting as a subject matter expert, and escalation point.
- Recognized for driving automation initiatives, delivering critical projects successfully, and implementing process improvements that enhanced operational efficiency.
- Mentored and managed cross-functional teams, fostering collaboration, productivity, and alignment with enterprise IT standards.
- Authored and maintained SOPs, KBs, installation guides, and Visio diagrams of IT infrastructure.
- Created ServiceNow and SQL-based reports to support service delivery and compliance monitoring.
- Configured DHCP scopes, supported Cisco CIMC hardware, and performed security monitoring, including BitLocker compliance and antivirus detection.
- Prepared monthly security/compliance reports covering patch status, SLA adherence, and asset health.
- Assisted in leading a team of Windows, Intune, and SCCM engineers, managing case distribution, request monitoring, and training feedback.
- Supported onboarding and mentorship for new team members, ensuring knowledge sharing, and smooth integration.
Education
Bachelor of Technology (B.Tech) - Information Technology
Gates Institute of Technology
Anantapur, India 08.2006 - 05.2010
Skills
SCCM
undefinedCertification
- Microsoft Certified: Azure Administrator Associate
Accomplishments
- Multiple Appreciation emails from the clients and TCS Management.
- Banking Application upgraded without any issues for more than 140 bank branches.
- On the Spot Award and Multiple Appreciation emails from the clients.
- Written Power shell script to Automate tasks in SCCM Console.
- Best team award, Best Team member, Number of appreciation emails and TCS gems from client and TCS Management
Timeline
Technical Lead
Tata Consultancy Services
04.2011 - Current
Bachelor of Technology (B.Tech) - Information Technology
Gates Institute of Technology
08.2006 - 05.2010