Bharathi Bala Amaran
Operations Specialist
Chennai
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Operations Specialist
SGS INTERNATIONAL AGENCY
Chennai
12.2022 - Current
- SGS International is logistics agency involved in Clearing and Forwarding of Sea and Air Cargo.
- Collected, arranged, and input information into database system.
- Recording of In & Out bills and documents using software.
- Communicating on mails/phone for business queries, managed over 50 queries.
- Follow-up with Sundry Debtors.
- Maintenance of Petty Cash.
Operations Support Assistant
CITICORP
Chennai
02.2020 - 11.2022
- Performed data entry and maintenance activities of individual customers for retail and commercial cards.
- Providing operations support services, including but not limited to record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the operations
- Coordinated with vendors, customers and internal departments to understand, monitor and communicate changes to workflows.
- Analysed and evaluated operational issues and determined cost-effective solutions.
- Completed accurate and timely credit card applications, changes in card blocks and various other day-to-day tasks in Software to maintain records and support internal audits.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Assist unit manager by providing guidance to all levels of staff and training to new team member regarding processes and operating procedures.
- Assist in making decisions within established procedures that balance needs of employee, company and customers.
- Received Citi Gratitude Award 3 times in 2.8 years.
Education
Bachelor of Commerce - Commerce
Stella Maris College
Chennai 06.2016 - 05.2019
Higher Secondary- 12th - Commerce
Sir Sivaswamy Kalalaya HigherSeconday School
Chennai 06.2014 - 04.2016
Certification Course - Anti-Money Laundering
Udemy Online Course
Chennai 04.2001 -
Skills
Multitasking Abilities
undefinedAccomplishments
- Result oriented
- Team Building
- Proactive & Agile
- Interpersonal Skills
- People/Team management
- English - Fluent
- Tamil - Fluent
- Telugu - Conversational
- LINGUISTIC SKILLS
- No.7, A1, Casagrand, North Terminus Road
- Royapuram, Chennai - 600
Certification
Concepts of AML, KYC and Compliance
Timeline
Operations Specialist
SGS INTERNATIONAL AGENCY
12.2022 - Current
Operations Support Assistant
CITICORP
02.2020 - 11.2022
Bachelor of Commerce - Commerce
Stella Maris College
06.2016 - 05.2019
Higher Secondary- 12th - Commerce
Sir Sivaswamy Kalalaya HigherSeconday School
06.2014 - 04.2016
Certification Course - Anti-Money Laundering
Udemy Online Course
04.2001 -
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