BHARATHI Malviya
Administration
Chennai
Summary
To accomplish professional excellence by meeting the challenges and achieving apposition which gives mean opportunity to expand my knowledge while contributing creative solutions for the advancement of the organization and to prove my excellence in the respective field. Productive Administrative Executive year track record in data management, customer relations and complex problem-solving. Oversees handles all administrative needs with efficiency and professionalism. Advanced skills in Device. Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management.
Overview
11
11
years of professional experience
Work History
ADMINISTRATIVE EXECUTIVE
MOBISWIPE TECHNOLOGIES PVT LTD, EMIRATES
11.2021 - Current
- Managing all day-to-day HR administration tasks; ensuring that all employee and HR records are accurate and up to date.
- Handle Multi tasks HR & CRM
- Maintaining a work environment.
- Coordination of building & Maintenance.
- Handling management of major staff meetings and annual events of the organization.
- Should be able to maintain calendars for multiple executives in the organization
- CRM:Receives KYC documents from sales team.
- Verification of KYC/Payment and Allocation of devices within 24 Hours SLA upon Payment from Merchant.
- Preparing lead sheet to process the Merchant MID/TID creation and in Parallel shared request form to the Admin Team
- Follow up as a helpdesk with customer on the Transaction and reports need to be follow up when merchant request any enquiry.
- Follow up on terminals delivery in Merchant place with POD.
- Maintain terminal stock inventory sheet.
- Share the tracker details and inventory details in every end of the week.
- CRM want to know the reason for the return / deactivation.
- Maintain the same in the tracker
- Required update on non-transacting merchants with remarks for further action
- Coordinating the servicing and repair of devices in the workplace
- Dealing with inquiries or requirements of the customers and the public
- Overall responsible for the office & its staff wellbeing
- Managing videoconferencing, fax communication, and office equipment
- Access card/ Id Cards issuing to employees
- Ensuring that common areas in workplace property are outfitted with required
- Workplace resources online are appropriate.
- Managed complex scheduling tasks for executive-level meetings, ensuring smooth coordination among departments and stakeholders.
- Ensured compliance with labor laws and regulations by staying current on industry best practices and updating policies accordingly.
PRE
EYE Q VISION CARE SPECIALITY
03.2020 - 10.2020
- Handling queries and complaints via phone, Email, and general correspondence.Greetings all visitors
- Handling full cash
- Calling patients follow-up
- Maintain daily books.
- Improved patient outcomes through accurate assessment of visual skills and customized treatment plans.
- Helped maintain a safe and clean therapy environment, ensuring proper equipment usage and hygiene practices.
BANKING OFFICER
EQUITAS BANK
08.2014 - 03.2015
- Build positive work relationships with existing customers for repeat businesses.Make follow-up calls and close albites
- Contributed to team success by consistently meeting or exceeding performance metrics.
- Provide support to the personal department when needed
- Work in compliance with bank policies and procedures.
- Resolved complex customer issues efficiently, ensuring a positive experience for all parties involved.
- Worked closely with colleagues in other departments to ensure seamless delivery of integrated financial solutions for customers.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Strengthened customer relationships through excellent communication skills, active listening, and understanding individual needs.
CUSTOMER TELESUPPORT
India Property.com
08.2013 - 04.2014
- INDIA PROPERTY.COM
- Outbound and Inbound calls
- Handling Mumbai customers in phones and fixing sites.Target per month.
- Conducted regular training sessions for team members on customs procedures and regulatory updates.
- Championed continuous improvement initiatives focused on enhancing the effectiveness of the Customs Coordinator role.
- Resolved complex customs-related issues quickly, minimizing impact on customer timelines and satisfaction levels.
Education
12TH - undefined
GANESHBHAI GALADA JAIN GIRLS HR SEC.SCHOOL
01.2006 - 04.2008
10TH - undefined
GALADA JAIN GIRLS HR SEC
BACHELOR OF BUSINESS ADMINISTRATION -
MADRAS UNIVERSITY
01.2015 - 04.2017
Skills
PERSONAL SKILLS
O Positive attitude
O Sincerity and hard work
O Team player
O Self-confidence to face any
Situation
O Fluency in English and
Writtencommunication skills
Ability
TECHNICAL SKILLS
O Tally
O Html
O Ms word
O Ms excel
O Ms powerpoint
LANGUAGE SKILLS
O English
O Hindi
O Tamil
O Gujarati
O Marwadi
Accomplishments
- Name: Bharathi Malviya
- Father Name: Mohan Lal
- Age: 34
- Contact No:6380152355
- Marital Status: Divorced
- Address: No:6a/9b, Pattibraman street, Kondithope,
Ch-600001
Timeline
ADMINISTRATIVE EXECUTIVE
MOBISWIPE TECHNOLOGIES PVT LTD, EMIRATES
11.2021 - Current
PRE
EYE Q VISION CARE SPECIALITY
03.2020 - 10.2020
BACHELOR OF BUSINESS ADMINISTRATION -
MADRAS UNIVERSITY
01.2015 - 04.2017
BANKING OFFICER
EQUITAS BANK
08.2014 - 03.2015
CUSTOMER TELESUPPORT
India Property.com
08.2013 - 04.2014
12TH - undefined
GANESHBHAI GALADA JAIN GIRLS HR SEC.SCHOOL
01.2006 - 04.2008
10TH - undefined
GALADA JAIN GIRLS HR SEC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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