Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Bharathi S

Chennai

Summary

Results-driven Cyber Security Analyst with expertise in advanced endpoint protection and vulnerability management, honed at Wipro India Pvt Ltd. Proven ability to implement robust security solutions, achieving a 95% reduction in unwanted email threats. Skilled in threat analysis and adept at fostering collaborative relationships to enhance security operations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Cyber security analyst L3

Wipro India Pvt Ltd
09.2021 - Current
  • Advanced endpoint security management across Microsoft ecosystem
  • Comprehensive service request handling for critical security platforms
  • Key platforms covered: Microsoft Defender for Endpoint (MDE), Microsoft Defender Antivirus (MDAV), Microsoft Defender for Identity (MDI)
  • Platforms supported: Exchange Online Protection (EOP), Microsoft Cloud App Security (MCAS), Bitlocker, Intunes.
  • Vulnerability management and proactive remote support infrastructure
  • Expertise in installation, configuration, and maintenance of:
  • Endpoint Detection and Response (EDR) solutions
  • Microsoft Sentinel (SIEM Tool)
  • Microsoft Intune
  • Microsoft Security Copilot
  • CrowdStrike
  • Symantec Endpoint Protection
  • Specialized support for Windows and Linux environments
  • Internal SLA-driven support model ensuring rapid response and resolution
  • Comprehensive security ecosystem management with integrated protection strategies
  • Implemented Enterprise-level Email Security Solution using Microsoft Exchange Online Protection (EOP)
  • Key Protection Mechanisms:
  • Advanced anti-spam filtering reducing unwanted email by 95%
  • Multi-layered malware detection preventing 99.9% of malicious attachments
  • Dynamic phishing protection using real-time threat intelligence
  • Seamless integration with Messaging and User Access Management (UAM) teams
  • Comprehensive policy configuration ensuring secure email communication
  • Configurable policy controls for inbound and outbound email traffic
  • Granular access management and compliance monitoring
  • Zero-hour automatic purge of identified malicious content

Cyber security Analyst

Primus Global technologies Pvt Ltd
Bangalore
03.2021 - 09.2021
  • Real time monitoring of application and server logs(firewalls, web servers, Network devices and Endpoint devices) for the SOC with 24/7 coverage.
  • High priority monitoring for Firewall and Email (Office 365) logs to identify and mitigate malicious traffic, intrusion attempts, and phishing emails with threat intelligence.
  • Customizing SIEM tool (Dashboards, visualizations) to enhance security analysis and incident response.
  • Regularly assess SOC operations, providing insightful recommendations for team performance improvement, Documentation maintenance, including playbooks, standard operating procedures and knowledge transfer materials.
  • Long-term threat pattern analysis across assets to optimize security operations by distinguishing true and false positives.
  • Performing Malware analysis in isolated virtual environments and providing support for vulnerability assessments using Microsoft vulnerability management.
  • Integration and management of security tools (SIEM Microsoft Sentinel, Qradar, Zscalar, MDE, EDR, MDO, Symantec) to ensure comprehensive coverage.

Senior Technical Support Engineer(Symantec Product)

CONCENTRIX TECHNOLOGIES PVT LTD, SYNNEX CORPORATION
Chennai
02.2017 - 03.2021
  • Managing tickets of enterprise security (Symantec Endpoint Protection) and providing remote support within internal SLA for clients
  • Handling host & server-based security concerns with virus outbreaks
  • Guiding customers in designing SEP architecture, deployment of SEP clients, configuration of security policies and security event analysis
  • Research client's issues in timely manner and follow up with customer with recommendations and action plans
  • Experienced in Providing security fundamentals and preventing threat like virus, malware, Spywares, Trojans, DDOS attack in customer's environment
  • Blacklisting and Whitelisting the files based on File fingerprint, cert and file location
  • Experienced in identifying, containing, eradicating and recovering from security incidents
  • Provide security monitoring, events analysis, mitigation suggestions and working with Security Response team for RCA.
  • Experienced in Installing, configuring & maintaining the Symantec endpoint

Business development manager(Sales &Technical Support)

Final Shape Solutions
Pondicherry
11.2010 - 01.2017
  • Proven track record of exceeding sales targets in enterprise cybersecurity and desktop technology markets.
  • 6+ years of experience selling complex technology solutions, specializing in Dell desktop product lines (Dimension, Inspiron, Latitude)
  • Demonstrated expertise in:
  • Strategic sales approach targeting enterprise and mid-market customers
  • Advanced CRM system management and sales tool optimization
  • Comprehensive understanding of antivirus and cybersecurity market dynamics
  • Consistently exceeded sales quotas by 30-45% annually
  • Expert in building and maintaining long-term customer relationships
  • Skilled in developing compelling sales presentations and negotiation strategies

Consultant(Consumer Technical Support)

SUTHERLAND GLOBAL SERVICES
Chennai
02.2010 - 10.2010
  • As a Consumer Technical Support Specialist, I am responsible for delivering exceptional technical support experiences to our valued customers for Norton Antivirus, Norton Internet security, Norton 360, Power Eraser tool.

Senior customer support executive

Impress Business Solutions
Coimbatore
06.2005 - 01.2010
  • Worked for Outbound sales process for selling Top US Meds.
  • Pitching for Sales for Home security Alarm monitoring system ASA (Australian security advisory).

Education

B.E - Computer Science and Engg

CSI college of Engg
Nilgiris, Tamilnadu

MBA - Banking Technology

Pondicherry University

Skills

  • Enterprise security solutions
  • Endpoint protection technologies
  • Threat analysis and investigation
  • Security infrastructure management
  • Microsoft Defender for Endpoint
  • Symantec Endpoint Protection
  • Vulnerability management strategies
  • EDR and MDE expertise
  • MDI and MDO proficiency
  • MCAS and Intune administration
  • BitLocker encryption management
  • CrowdStrike integration
  • Tenable vulnerability assessment
  • ISO 27001 compliance standards
  • NIST cybersecurity framework adherence
  • Regulatory compliance expertise
  • Advanced TTP analysis
  • Technical threat investigation methods
  • Threat intelligence correlation techniques
  • Strategic threat modeling

Certification

Relevant industry security certifications

Accomplishments

  • Active participant of Hackthebox.
  • Active member of Defcon and Chennai Cyber security community.
  • Streamlined the security screening process, reducing waiting time by 40% without compromising safety.
  • Achieved in bringing up and maintaining Microsoft security posture secure score from 54% to 58% for all our devices in our environment.
  • Provided dedicated support for Escalations.
  • Resolution Specialist.

Timeline

Cyber security analyst L3

Wipro India Pvt Ltd
09.2021 - Current

Cyber security Analyst

Primus Global technologies Pvt Ltd
03.2021 - 09.2021

Senior Technical Support Engineer(Symantec Product)

CONCENTRIX TECHNOLOGIES PVT LTD, SYNNEX CORPORATION
02.2017 - 03.2021

Business development manager(Sales &Technical Support)

Final Shape Solutions
11.2010 - 01.2017

Consultant(Consumer Technical Support)

SUTHERLAND GLOBAL SERVICES
02.2010 - 10.2010

Senior customer support executive

Impress Business Solutions
06.2005 - 01.2010

B.E - Computer Science and Engg

CSI college of Engg

MBA - Banking Technology

Pondicherry University

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