Summary
Overview
Work History
Education
Skills
Timeline
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Bharathidasan Rengasamy

Bharathidasan Rengasamy

Banker
THANJAVUR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills. Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. Energetic Job Title with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

DBS BANK

CUSTOMER SERVICE OFFICER
PAPANAD
07.2023 - Current

  • Leveraged strong negotiation skills to secure favorable settlements on forfeited bonds, minimizing financial impact to our agency.
  • Increased client satisfaction by providing timely and efficient bail bond services.
  • Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
  • Provided exceptional customer service to both new and returning clients, fostering long-term relationships within the community.

EQUITAS SMALL FINANCE BANK

BRANCH OPERATION MANAGER
PATTUKKOTTAI
11.2022 - 07.2023
  • Met with existing clients and prospects through personal calling efforts and other contacts to discuss business needs.
  • Maintained up-to-date knowledge of competitors' products.

ICICI BANK

CUSTOMER SERVICE OFFICER
MANNARGUDI
10.2018 - 11.2022
  • Contacted prospective clients to generate new loans, deposits and business to achieve company production goals.
  • Acquired collateral documents to be utilized as security on loans in accordance with banking policies.
  • Planned portfolio growth by aligning business plans with departmental budgets and management objectives.
  • Coordinated with various divisions and departments in servicing of routine banking transactions.
  • Worked with customers to procure updated financial information on continuous basis.
  • Communicated lending decisions to customers.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

Bachelor Of Computer Applications -

MARUDHUPANDIYAR COLLEGE OF ARTS AND SCIENCE
THANJAVUR
05.2013 - 06.2016

Master Of Business Administration -

MARUDHUPANDIYAR COLLEGE OF ARTS AND SCIENCE
THANJAVUR
06.2016 - 06.2018

Skills

    Report writing

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Timeline

DBS BANK

CUSTOMER SERVICE OFFICER
07.2023 - Current

EQUITAS SMALL FINANCE BANK

BRANCH OPERATION MANAGER
11.2022 - 07.2023

ICICI BANK

CUSTOMER SERVICE OFFICER
10.2018 - 11.2022

Master Of Business Administration -

MARUDHUPANDIYAR COLLEGE OF ARTS AND SCIENCE
06.2016 - 06.2018

Bachelor Of Computer Applications -

MARUDHUPANDIYAR COLLEGE OF ARTS AND SCIENCE
05.2013 - 06.2016
Bharathidasan RengasamyBanker