Summary
Overview
Work History
Education
Skills
Accomplishments
Custom Section
Languages
I am an ACAMS aspirant
Timeline
Hi, I’m

Bharathi Rakesh C

Manager (Quality Checker) in KYC (CDD & EDD) & AML
Chennai,Tamil Nadu
Bharathi Rakesh  C

Summary

15 years of extensive experience in banking across various global regions including the United Arab Emirates, the United Kingdom, the Channel Islands, and international banking, I have consistently delivered exceptional client service. My expertise lies in KYC, anti-money laundering, and financial crime operations, where I possess outstanding interpersonal and communication skills. I excel in analytical thinking, risk assessment, and decision-making, enabling me to efficiently prioritize and manage workloads. As a specialist in personal banking services, I have a proven track record of enhancing organizational performance.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing daily BAU activities.

Overview

15
years of professional experience

Work History

STANDARD CHARTERED GLOBAL BUSINESS SERVICE

Manager Quality Checker in KYC (CDD & EDD) & AML
08.2021 - 05.2025

Job overview

  • Conduct client due diligence (CDD) and enhance due diligence (EDD) investigations, including source of funds and wealth information via world check searches.
  • Review client application forms and identification documents, ensuring accuracy and completeness.
  • Perform quality checks, provide feedback, and offer training as needed.
  • Conduct public domain searches for client-related information.
  • Escalate sanctions or red flags to the Financial Crime Operations team.
  • Ensure compliance with all applicable laws, regulations, and the Group Code of Conduct.
  • Comply with bank policies and procedures related to KYC and risk management.
  • Liaise with legal and compliance for due diligence reviews and approvals.
  • Collaborate with relationship managers to obtain necessary client information.
  • Contact clients to fulfill KYC requirements via phone and email.
  • Train new hires on client service protocols and accreditations.
  • Stay informed about process/procedural changes and regulatory updates.
  • Collaborate with colleagues and stakeholders to enhance deliverable quality and ensure timely completion.

BARCLAYS GLOBAL SERVICE CENTRE

ASSISTANT MANAGER IN CLIENT ONBOARDING & KYC AML (CDD & EDD)
03.2010 - 08.2021

Job overview

  • Hands-on experience in the complete KYC lifecycle for client onboarding in investment and retail banks.
  • Conducted AML and sanctions risk assessments, including Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) policies.
  • Experienced in reviewing and onboarding new clients and high-networth individuals through due diligence procedures.
  • Managed EDD for complex high-risk onboarding cases with additional jurisdictional challenges.
  • Monitored client accounts via various transaction monitoring systems and databases.
  • Conducted periodic reviews for PEP and high-risk clients using specialized tools.
  • Handled inbound and outbound emails with customers and performed additional checks for mortgage account requests.
  • Led a team for onboarding, account opening, and maintenance processes.
  • Highly knowledgeable in KYC, account opening, and verification systems.
  • Skilled in handling complex client queries and ensuring compliance with regulatory requirements.
  • Special Appreciation: Received recognition from Barclays UK CEO for completing Global PEP registry process for BUK clients.
  • White-Belt Project: Accredited for leading the Bereavement Servicing project, winning Chennai's best White Belt project in 2013.
  • Leadership Training: Nominated for and completed Leadership Launch Pad training, gaining accreditation.
  • Knowledge Sharing: Facilitated knowledge-sharing sessions, trained new joiners, and supported consolidation activities and business calls.
  • Award-Winning Team: Led the team to win awards for Service Excellence, with individual accolades for quality, productivity, and additional contributions.
  • Effective Leadership: Provided quality leadership through effective communication, motivation, and direction to achieve team and organizational objectives.

Education

University of Madras
Chennai

Masters Certificate from Business Administration in Finance
01.2009 - 04.2011

University Overview

  • Corporate Credit Management
  • Retirement Financial Planning
  • Ethics & Stakeholder Management

Nazareth College of Arts & Science
Chennai

Bachelors Certificate from Business Administration
01.2006 - 04.2009

University Overview

  • Cost & Management Accounting
  • Marketing Management
  • Business Taxation
  • Corporate Accounting

Sree Ayyappa Matriculation Higher Secondary School
Chennai

Higher Secondary School & Secondary School Leaving Certificate (S.S.L.C)
01.2004 - 04.2006

Skills

Microsoft office suite proficiency

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Accomplishments

  • Special Appreciation: Received recognition from Barclays UK CEO for completing Global PEP registry process for BUK clients.
  • White-Belt Project: Accredited for leading the Bereavement Servicing project, winning Chennai's best White Belt project in 2013.
  • Leadership Training: Nominated for and completed Leadership Launch Pad training, gaining accreditation.
  • Knowledge Sharing: Facilitated knowledge-sharing sessions, trained new joiners, and supported consolidation activities and business calls.
  • Award-Winning Team: Led the team to win awards for Service Excellence, with individual accolades for quality, productivity, and additional contributions.
  • Effective Leadership: Provided quality leadership through effective communication, motivation, and direction to achieve team and organizational objectives.
  • Implemented for process merge, streamlining work and increasing efficiency and reducing the overall cycle time.

Custom Section

  • Drafted regulatory reports, procedures, and manuals in collaboration with Risk and Governance and Compliance teams.
  • Liaised with clients, front office, key stakeholders, and other departments for KYC process.
  • Trained new joiners on client onboarding processes.
  • Ensured due diligence procedures for checking client profiles on sanctions lists.
  • Translated complex business needs into clear requirement specifications documents.
  • Managed stakeholders on conference calls and conducted internal quality checks.
  • Identified process improvement opportunities and provided solutions.
  • Enforced daily controls, checks, and audits to maintain a robust control framework for client onboarding.

Languages

English
Advanced (C1)
A1

I am an ACAMS aspirant

Currently I am preparing for an AML Course (ACAMS) to upskill in my knowledge with AML and CDD, EDD. This will help to deepening in client profile and understand the risk of the client nature of activities.

Timeline

Manager Quality Checker in KYC (CDD & EDD) & AML

STANDARD CHARTERED GLOBAL BUSINESS SERVICE
08.2021 - 05.2025

ASSISTANT MANAGER IN CLIENT ONBOARDING & KYC AML (CDD & EDD)

BARCLAYS GLOBAL SERVICE CENTRE
03.2010 - 08.2021

University of Madras

Masters Certificate from Business Administration in Finance
01.2009 - 04.2011

Nazareth College of Arts & Science

Bachelors Certificate from Business Administration
01.2006 - 04.2009

Sree Ayyappa Matriculation Higher Secondary School

Higher Secondary School & Secondary School Leaving Certificate (S.S.L.C)
01.2004 - 04.2006
Bharathi Rakesh CManager (Quality Checker) in KYC (CDD & EDD) & AML