Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Bharathkumar Prabakar

Bharathkumar Prabakar

Bengaluru

Summary

Three plus years of backend development experience with a focus on Salesforce Conga CLM support and API test automation.

Expertise in Apex and Visualforce customizations, AWS 2x certified with experience in RESTful service deployment and deployment. Proven ability to collaborate cross-functionally and engage stakeholders effectively in Agile environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Consultant - Conga CLM Salesforce

DELOITTE South Asia LLP
Bengaluru
02.2025 - Current
  • Led a team and served as primary contact for clients across US, Europe, and APAC regarding Salesforce Conga CLM support.
  • Managed incident lifecycle on ServiceNow, ensuring effective triage, root cause analysis, resolution, and communication with clients.
  • Resolved complex Salesforce Conga CLM issues through detailed system and configuration analysis, reducing repeat incidents by 37%
  • Oversaw Conga package upgrades, approval processes, templates, scheduled jobs, and Apex updates to meet evolving versions.

Quality Analyst - Rest APIs

BITWISE GLOBAL
Pune
06.2022 - 02.2025
  • Developed backend components and automated functional/regression API tests using Postman & Node.js, reducing manual effort by 70%
  • Partnered with product owners, BAs, developers, and devops teams to gather requirements, assess impacts, and deliver functional enhancements, boosting Agile-sprint efficiency.
  • Maintained strong stakeholder relationships through ownership of critical tasks, timely updates, and proactive issue resolution.

Education

Master of Technology - M.tech in Computer Aided Design

SYMBIOSIS Institute of Technology
Pune
06-2022

Skills

  • API testing and automation
  • Postman API testing
  • Nodejs testing frameworks
  • Agile project management
  • ServiceNow management
  • Salesforce Conga CLM
  • Business analysis
  • SQL and SOQL querying
  • Apex programming
  • GitHub version control
  • AWS and GCP cloud services

Certification

  • AWS Certified Solutions Architect - Associate Sept 2024
  • AWS Certified Developer - Associate May 2024
  • Google Generative AI Fundamentals Dec 2023

Accomplishments

Deloitte MOVE THE DOT Award - July 2025

  • Recognized for leading high-impact incident resolutions in Salesforce CLM, ensuring timely delivery and stakeholder satisfaction.

Timeline

Consultant - Conga CLM Salesforce

DELOITTE South Asia LLP
02.2025 - Current

Quality Analyst - Rest APIs

BITWISE GLOBAL
06.2022 - 02.2025

Master of Technology - M.tech in Computer Aided Design

SYMBIOSIS Institute of Technology
Bharathkumar Prabakar