Bharathreddy Tippareddy
Barista
Ongole
Summary
Adept Barista from The Food Gate Company, renowned for elevating customer satisfaction through exceptional beverage crafting and stellar service. Mastered coffee machinery and fostered a positive environment, significantly enhancing sales. Skilled in both employee training and hospitality service, consistently delivering quality and efficiency.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Store Manager
Mamma Bunz Cafe
03.2022 - 09.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Barista Trainer
The Food Gate Company,mamma Bunz Cafe
02.2020 - 02.2022
- Trained new employees in groups and in one-on-one scenarios.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Consistently met or exceeded monthly sales targets through exceptional customer service and proactive selling techniques.
Barista
The Food Gate Company
09.2019 - 10.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Team Member
Percolator Coffee Hayse
06.2018 - 08.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Diploma - Electrical Engineering
Gandhi High School
Ongole06.2018
Skills
Opening and closing duties
Food preparation and safety
Name POS system
Sandwich preparation
Cash Handling
Ordering procedures
Employee training
Soft selling
Beverage preparation
Exceptional customer service
Sales expertise
Coffee machinery
Hospitality service expertise
Hobbies
Cricket,swimming
Timeline
Store Manager
Mamma Bunz Cafe
03.2022 - 09.2023
Barista Trainer
The Food Gate Company,mamma Bunz Cafe
02.2020 - 02.2022
Barista
The Food Gate Company
09.2019 - 10.2020
Team Member
Percolator Coffee Hayse
06.2018 - 08.2019
Diploma - Electrical Engineering
Gandhi High School