Bharathreddy Tippareddy
Barista
Ongole
Summary
Adept Barista from The Food Gate Company, renowned for elevating customer satisfaction through exceptional beverage crafting and stellar service. Mastered coffee machinery and fostered a positive environment, significantly enhancing sales. Skilled in both employee training and hospitality service, consistently delivering quality and efficiency.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Store Manager
Mamma Bunz Cafe
03.2022 - 09.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Barista Trainer
The Food Gate Company,mamma Bunz Cafe
02.2020 - 02.2022
- Trained new employees in groups and in one-on-one scenarios.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Consistently met or exceeded monthly sales targets through exceptional customer service and proactive selling techniques.
Barista
The Food Gate Company
09.2019 - 10.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Team Member
Percolator Coffee Hayse
06.2018 - 08.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Diploma - Electrical Engineering
Gandhi High School
Ongole06.2018
Skills
Opening and closing duties
Hobbies
Cricket,swimming
Timeline
Store Manager
Mamma Bunz Cafe
03.2022 - 09.2023
Barista Trainer
The Food Gate Company,mamma Bunz Cafe
02.2020 - 02.2022
Barista
The Food Gate Company
09.2019 - 10.2020
Team Member
Percolator Coffee Hayse
06.2018 - 08.2019
Diploma - Electrical Engineering
Gandhi High School
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