SARANRAJ V
Sales Associate
Bengaluru
Summary
A results-driven CPAAS (Communications Platform as a Service) Product Sales Specialist managing customer relationships, and delivering tailored communication solutions to diverse industries. Proven track record of exceeding sales targets, leveraging in-depth product knowledge, and utilizing strategic market insights to identify and capitalize on new business opportunities. Adept at conducting product demonstrations, negotiating contracts, and providing exceptional post-sale support.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Sales Associate
TATA Tele Services Limted
04.2023 - Current
- Develop and implement sales strategies to achieve company sales goals and profitability.
- Maintain a deep understanding of the company's products and services.
- Build and maintain long-term relationships with new and existing customers.
- Prepare and deliver product presentations and demonstrations to potential clients.
- Highlight product features and benefits tailored to the customer's needs.
- Achieve and exceed sales targets and quotas.
- Qualify leads to determine their potential.
- Negotiate terms and conditions with customers to close sales.
- Ensure agreements are aligned with company policies and procedures.
- Provide feedback on product features and improvements based on customer interactions.
- Train and support sales team members on product knowledge and sales techniques.
- Maintain accurate records of sales activities and customer interactions in CRM systems.
Sales Associate
VERZEO EDU-TECH
01.2022 - 03.2023
- Build and maintain relationships with individual customers.
- Provide exceptional customer service by understanding customer needs and offering suitable products.
- Achieve and exceed personal and team sales targets and goals.
- Track and report on sales performance metrics.
- Explain product features, benefits, and usage to customers.
- Identify and pursue new sales opportunities through various channels such as cold calling, email marketing, and in-person interactions.
- Address customer inquiries, complaints, and feedback promptly and professionally.
- Provide after-sales support to ensure customer satisfaction.
- Share best practices and insights with team members.
Education
B.Com -
Thiruvalluvar University
05.2016 - 04.2019
M.Com - undefined
Thiruvalluvar University
Skills
Microsoft Power BI Desktop
Data Visualization and modeling
Data query languages: SQL, DAX
MS Office Suite
Strong interpersonal & communication skills
Ability to work collaboratively as part of a team
Problem Solving
Leadership
Meticulous attention to detail
Excellent Organizational skills
Customer Service
Sales expertise
Timeline
Sales Associate
TATA Tele Services Limted
04.2023 - Current
Sales Associate
VERZEO EDU-TECH
01.2022 - 03.2023
B.Com -
Thiruvalluvar University
05.2016 - 04.2019
M.Com - undefined
Thiruvalluvar University
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