BHARAT KUMAR SHARMA
MIRZAPUR
Summary
Dynamic Collections Agent with proven success in debt recovery for HERO FIN CORP, showcasing exceptional negotiation and account management skills. Excelled in high-volume call environments, achieving notable collection rates through personalized payment solutions and strategic skip tracing. Demonstrates empathy and effective communication, ensuring client satisfaction and financial results.
Overview
3
3
years of professional experience
Work History
Collections Agent
HERO FIN CORP
Mirzapur
09.2021 - Current
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Directed day-to-day collections functions.
Education
Bachelor of Arts - HINDI , SANSHKRIT EDUCATION
MGKVP
RAM LALIT SINGH MAHAVIDHAYAL 06.2016
Skills
- Payment Arrangement
- Skip Tracing
- Collections processing
- Account Management
Timeline
Collections Agent
HERO FIN CORP
09.2021 - Current
Bachelor of Arts - HINDI , SANSHKRIT EDUCATION
MGKVP