Summary
Overview
Work History
Education
Skills
Core Competencies
Certification
Recognitions
Notable Wins
Languages
Work Preference
Work Availability
Timeline
Generic
Bharat Maharajan

Bharat Maharajan

Chennai

Summary

Client-focused strategic leader with over 15 years of experience in building enterprise client relationships, scaling delivery teams, and driving revenue growth across global accounts. Proven ability to operate as a trusted partner to CTOs, Directors, and Founders, with deep expertise in delivery governance, commercial management, and account strategy. Known for taking ownership of client success from onboarding to renewals and for turning around challenged projects with thoughtful leadership.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Vice President - Client Partnerships & Delivery

10decoders
10.2022 - Current
  • Managed multi-million dollar client accounts such as Hospitality Account ($120M), Healthcare($275M), Fintech($450M), and others with full delivery, escalation, and account health responsibilities.
  • Built and scaled cross-functional teams from 0 to 132 FTEs; while managing upto 100+ team members and ensured CSAT scores consistently above 95%.
  • Conducted bi-weekly client cadences and quarterly business reviews with CTOs, VPs, and Founders.
  • Turned around the Life-Science Client from Brazil implementation through a bold stop-gap intervention that improved delivery quality, reduced burnout, and earned client praise post-escalation.
  • Established the entire Account Management function from scratch: SOPs, renewal playbooks, CSAT survey engine, and AM team structure.
  • Closed deals ranging from $720K–$2.8M across engineering, QA, DevOps, and AI/GenAI initiatives.
  • Led pricing negotiations, MSA renewals, contract drafting, and commercial forecasting for 15+ accounts.
  • Played hybrid AM/CP/SDM/TFM roles across verticals, acting as both strategic partner and operational leader.

Sr Technical Architect & TFM - Clients:Pods,Delta

TCS
01.2019 - 10.2022
  • Architected and delivered high-velocity projects, including a full RFP solutioning and architecture 4-sprint delivery for PODS and a mobile-compatible solution for Delta Air, involving complete SOW creation, estimations, and technical leadership.
  • Designed end-to-end cloud data pipelines using Azure Data Factory and Serverless Functions for real-time sync between MSSQL and Azure MySQL.
  • Handled SOW discussions, delivery estimation, stakeholder presentations, and final win conversion.
  • Contributed to additional RFPs for clients like Ingram Micro and Delta Airlines, delivering architecture planning, timelines, and delivery frameworks.
  • Architected the Predictive ETA solution while being part of R&D team in Delta Airlines project.
  • Conducted architecture and estimation reviews for multiple applications, ensuring scalable, mobile-first solutions using Spring Boot, Java, and LocusLabs APIs.
  • Led the team and Created HLD and LLD Design AWS
    Architecture for the new application to run on Android and iOS browsers.

Onsite Technical Manager – Client:Nielsen

TCS
09.2016 - 12.2018
  • Owned and maintained the core engineering reference application, supporting 9+ internal systems across 250 servers.
  • Led R&D efforts to build an AI-driven chatbot, delivering UI and authentication modules, and enhancing TensorFlow integration.
  • Played a central role in the cloud migration of legacy platforms to AWS using Docker, Cassandra, and Fabric Managers.
  • Architected for scalability and high availability, improving system resilience and deployment efficiency.
  • Instituted team-wide best practices in code quality, agile workflows, documentation, and DevOps tooling.
  • Conducted technical upskilling sessions and implemented cloud-native PoCs to boost performance and maintainability.
  • Tech Stack: AWS, Kubernetes, Cassandra, ElasticSearch, Kafka, Grafana, Shell Scripting, Java

Full Stack Engineer & Tech Lead – Client: Nielsen

TCS
02.2010 - 08.2016
  • Led multiple zero-defect deliveries, including a critical JBoss migration (v4.7 to v7), and a major Mainframe code migration executed with 70% less workforce than estimated.
  • Delivered 54.8% performance improvement and 50% codebase reduction through optimization and SVN cleanup.
  • Implemented end-to-end web application security protocols for EMM panel systems, enhancing compliance and performance.
  • Developed and maintained SOAP-based web services, and owned unit testing and code quality using SONAR, JUnit, PowerMock.
  • Led the team in legacy Mainframe code migration with 70% less estimated workforce.
  • Modernized CI/CD pipelines by migrating builds from Ant to Maven and automating deployments via Hudson, Jenkins, LuntBuild.
  • Tech Stack: Java, Spring, Hibernate, Maven, Struts, JSF, EJB, JPA, SQL, MarkLogic, Shell, Tomcat, JBoss, WebLogic, UML, XML, HTML, Jenkins, SVN, Netezza

Education

PGD - Business Administration

Annamalai University
05-2021

B.Tech - Information Technology

Anna University
05-2009

Skills

  • Process improvement
  • Decision-making
  • Client relationship building
  • Training and mentoring
  • Strategic planning
  • Customer prospecting
  • Partnerships and affiliations
  • Business growth & strategies
  • Price structuring
  • Critical thinking
  • Account management
  • Operations management
  • Relationship building
  • Portfolio optimization

Core Competencies

  • Strategic Account Ownership & Growth
  • Executive Stakeholder Management
  • Delivery Governance & Risk Mitigation
  • Contract Renewals & Commercial Negotiations
  • Customer Satisfaction (CSAT/NPS) Management
  • Cross-functional Team Leadership
  • Presales, RFP Handling & Proposal Leadership

Certification

  • Oracle Certified Professional, Java SE 6 Programmer Certification.
  • Programming in HTML5 with JavaScript and CSS3 Specialist.
  • Pursuing CCRM and CSAM

Recognitions

  • Best Team Award Jun-2020
  • Best Team Award Feb-2020
  • Service & Commitment Award, Feb-2020, 2015, 2013
  • On The Spot Award Apr-2019
  • On The Spot Award acquired twice during Oct-2013

Notable Wins

  • VuFindr (GenAI Vision) – Evangelized across APAC and MENA
  • IBM OAuth & L1 Support – Presales & Delivery Ownership
  • Queue Mgmt System – Presales, proposal & delivery
  • L&T Infra AI project – Closed via site visit & strategic pitch
  • Gokak Indonesia – AI Vision implementation

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Spanish
Beginner (A1)
Portuguese
Beginner (A1)

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Personal development programsTeam Building / Company RetreatsHealthcare benefitsCompany CultureCareer advancement401k matchWork-life balance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Vice President - Client Partnerships & Delivery

10decoders
10.2022 - Current

Sr Technical Architect & TFM - Clients:Pods,Delta

TCS
01.2019 - 10.2022

Onsite Technical Manager – Client:Nielsen

TCS
09.2016 - 12.2018

Full Stack Engineer & Tech Lead – Client: Nielsen

TCS
02.2010 - 08.2016

PGD - Business Administration

Annamalai University

B.Tech - Information Technology

Anna University

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