BHARGAB DEKA
GUWAHATI
Summary
Dynamic professional with extensive experience at ICICI Prudential Life Insurance and HDFC Bank, excelling in team training and client relationship management. Proven track record in agent recruitment and performance enablement, driving productivity improvements. Skilled in cold calling and MIS reporting, fostering strong sales networks and achieving targets through effective coaching and strategic insights.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Agency Development and Training (CDM)
ICICI Prudential Life Insurance Company Limited
09.2024 - Current
- Facilitated training and performance enablement for a network of 145 Sales Managers across the North East region, focusing on goal tracking, productivity improvement, and alignment with company's objectives.
- Conducted regular training sessions focused on agent recruitment processes, life insurance product knowledge, effective sales techniques, and rejection handling to enhance frontline capabilities.
- Supported field operations through joint sales calls, continuous follow-ups, and real-time coaching to drive sales manager engagement and target achievement.
- Trained newly recruited Financial Advisors to ensure smooth onboarding, early-stage success, and long-term retention through market-focused mentoring and support.
- Published regular MIS reports to monitor and evaluate the productivity of the sales force, using data-driven insights to guide strategic decisions and performance improvements.
Management Trainee
ICICI Prudential Life Insurance Company Limited
02.2024 - 09.2025
- Emphasizes direct selling, lead generation, and customer relationship management.
- Actively sourced, interviewed, and recruited prospective financial advisors to build a strong sales network.
- Regularly participated in joint field visits with the advisors to support client acquisition and conducted training sessions on product knowledge, sales techniques, and compliance requirements.
- Built strong relationships with clients to ensure policy renewals, upselling, and referrals.
Personal Banker
HDFC BANK
07.2023 - 12.2023
- Approached prospective clients through telephone interaction and cold calling to consistently meet sales targets.
- Responded promptly to customer queries and complaints to find solutions and diffuse tension.
- Met with customers to analyze financial needs and maximize sales opportunities.
- Created strategic financial solutions to suit individualized client needs.
- Expanded customer relationships by maintaining regular follow-up processes and rapport.
- Maintained professional network of potential clients and business opportunities.
Education
MBA - Master of Business Administration
ASSAM INSTITUTE OF MANAGEMENT
01-2023
BBA -
B.BOROOAH COLLEGE
01-2020
HS - Commerce
MAHARISHI VIDYA MANDIR
BARSAJAI01-2017
HSLC -
MAHARISHI VIDYA MANDIR
BARSAJAI01-2015
Skills
- Cold Calling
- Client Relationship Management
- Team Training and Field Coaching
- Communication and Presentation Skills
- Objection Handling
- Agent Recruitment
- Channel Development
- MIS Reporting and Sales Data Analysis
Languages
- ASSAMESE
- ENGLISH
- HINDI
Certification
- Diploma in Computer Application & Maintainence ( DICA&M)
- IRDA IC38
Projects
PODDAR CAR WORLD, GUWAHATI (SUMMER INTERNSHIP REPORT, BBA)
A Study on Market Segmentation and Impact On Sales
- Market Segmentation of Maruti Suzuki under Poddar Car World
- Impact and buying behavior of customer according to the segmentation
NUMALIGARH REFINERY LIMITED, NUMALIGARH (SUMMER INTERNSHIP REPORT, MBA)
A Study on Effect of ‘Barriers to Communication’ among employees of NRL
- Types of barriers that prevail within the campus of the refinery
- How do the employees deal with these barriers to improve communication
Key Achievements
- Successfully increased advisor recruitment through structured BOP sessions with frontline managers, improving team engagement and performance across regions.
- Qualified for multiple achievement forums for consistently meeting and exceeding sales targets, demonstrating strong results and dedication.
- Overcame regional challenges, including language barriers, to effectively manage and train teams across diverse regions, leading to significant performance improvement.
- Developed and executed targeted training programs that improved team efficiency and performance, fostering a culture of continuous learning and achievement.
Timeline
Agency Development and Training (CDM)
ICICI Prudential Life Insurance Company Limited
09.2024 - Current
Management Trainee
ICICI Prudential Life Insurance Company Limited
02.2024 - 09.2025
Personal Banker
HDFC BANK
07.2023 - 12.2023
MBA - Master of Business Administration
ASSAM INSTITUTE OF MANAGEMENT
BBA -
B.BOROOAH COLLEGE
HS - Commerce
MAHARISHI VIDYA MANDIR
HSLC -
MAHARISHI VIDYA MANDIR
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