Bhargav Dabhi
Rajkot
Summary
Technical Support Representative focused on enhancing customer product usability and satisfaction. Resolved client issues efficiently while fostering return patronage across various products. Demonstrated strong research, technical, and problem-solving skills with a commitment to continuous learning.
Overview
3
3
Languages
5
5
years of post-secondary education
1
1
year of professional experience
Work History
IT Support Engineer
Servixo solution LLP
Surat
06.2025 - Current
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
- Collaborated with team members to develop IT support documentation and guides.
- Developed user documentation for newly implemented IT systems.
- Educated users on software features and best practices for system use.
- Maintained inventory records of all hardware equipment used by the organization.
- Conducted workflow analysis, space design or cost comparison analysis.
Education
M.D. - Computer Science
RK University Main Campus
Rajkot, Gujarat, India 07.2023 - 07.2025
Bachelor of Computer Science - Computer Science
Smt.J.J.KundaliaCommerceCollege
Rajkot, Gujarat, India 07.2019 - 05.2022
Skills
- IT support
- Technical support
- Help desk support
- Remote desktop support
- Hardware diagnostics
- Data backup and recovery
- IT documentation
- User training
- Asset management
- IT compliance
- Problem solving
- Email administration
Languages
English
Beginner (A1)
A1
Gujarati
Beginner (A1)
A1
Hindi
Beginner (A1)
A1
Accomplishments
- Participated in 24hr Ideathon in 2023 and was part of finale team.
Languages
- Design
- Football
- Exploring other cultures
- Team sports
- Snooker
Personal Information
- Design
- Football
- Exploring other cultures
- Team sports
- Snooker
Timeline
IT Support Engineer
Servixo solution LLP
06.2025 - Current
M.D. - Computer Science
RK University Main Campus
07.2023 - 07.2025
Bachelor of Computer Science - Computer Science
Smt.J.J.KundaliaCommerceCollege
07.2019 - 05.2022