Bhargav GA

• Launched and Implemented Key Systems:
  - Successfully launched Acefone dialer, enhancing team productivity and efficiency.
  - Implemented CRM tool Superleap, streamlining processes and improving data management.
• Team Management and Development:
  - Set up and hired a high-performing calling team, establishing processes and protocols.
  - Defined and launched targets and incentives plans, motivating team members to achieve exceptional results.
• Revenue Growth:
  - Spearheaded efforts to increase revenue from ₹1.5 cr to ₹3.5 cr within a span of 2 months.
  - Achieved growth by increasing meeting counts through strategic planning and execution.
• Target Setting and Achievement:
  - Established daily, weekly, and monthly targets to drive team performance and meet business objectives.
  - Successfully met and exceeded targets, resulting in significant revenue growth.

• Supervised day-to-day operations to consistently meet daily, weekly, and monthly performance targets.
• Optimized lead quality by analyzing data (source and city-wise) to enhance overall performance.
• Collaborated with the showroom team to identify and resolve issues, increasing "fixed to success" rates from 40% to 45-50%.
• Prepared weekly off rosters to ensure optimal staffing and workforce management.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Enhanced team productivity by streamlining operational processes.
• Increased Lead-to-Meeting conversion from 6% to 14% through strategic initiatives.
• Improved customer satisfaction by auditing calls and providing real-time feedback to agents.
• Collaborated with the management team to set sales targets and strategies, achieving consistent sales growth.
• Developed strong working relationships with the team, fostering a positive work environment.
• Co-originated with the management team to develop strategic plans for business growth and improvement.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Led weekly team meetings to discuss goals and review performance, fostering a culture of continuous improvement.

HomeLane is India's leading tech-enabled home interiors brand, offering end-to-end interior services with a focus on technology and customer satisfaction.

Job Responsibilities
1. Reach customers through Phone, Mail, and Chat (B2C mode)
2. Identify potential clients
3. Collect sales information for effective resolutions
4. Monitor inside sales performance via Salesforce
5. Schedule and book appointments with Designers
6. Arrange design consultations for potential clients
7. Manage client meetings

Specialize in providing Structural Engineering Services in Structural Strengthening, including Structural Crack Repair, Retrofitting, Floor Vibration Control, and Seepage Control,for new constructions, ongoing projects, or existing buildings.

• Communicate with vendors and contractors to incorporate input into project designs.
• Refine conceptual designs into detailed plans by adding floor plans, elevations and section drawings.
• Create detailed plans for construction projects within equipment specifications and budgeting.
• Produce detailed drawings and specifications used by contractors and engineers to build projects.
• Determining project costs and made adjustments to keep projects within budget.
• Inspect with contractor and sub-contractor work to verify construction met quality standards and complied with building codes.
• Coordinate with cross-functional teams to improve structure sustainability and design.
• Assessed building site suitability based on topography, zoning and access to utilities.

DS Max Properties Pvt. Ltd. is a leading real estate developer known for innovative, quality-driven living spaces. With 20+ years of experience, DS Max has built landmark projects, housing over 26,000 families in Bengaluru, and is committed to customer-centricity and excellence.

Project worked for : DSMAX SUNRISE Apartment.

• Plan, supervise, and manage daily on-site operations for corporate interior and architectural projects.
• Coordinate with architects, designers, MEP consultants, and vendors to ensure timely execution.
• Ensure project execution aligns with approved drawings, BOQs, and specifications.
• Oversee quality control, safety compliance, and adherence to timelines and budgets.
• Monitor subcontractors’ and vendors’ work progress, resolve site issues, and ensure timely delivery.
• Prepare and maintain project documentation including daily reports, material logs, and client updates.
• Conduct site meetings with clients and internal teams, presenting progress reports and action plans.
• Review and certify bills from contractors and vendors.
• Handle procurement and resource allocation in coordination with the purchase department.
• Ensure final handover with all snag lists completed and client satisfaction secured.