To leverage my 6+ years of experience in sales promotion, customer service, and team leadership to drive business growth and enhance customer satisfaction as a Sales Executive. Seeking an opportunity to contribute my expertise in relationship management, process improvement, and strategic marketing in a dynamic and growth-oriented organization.
6+ years of experience in customer service, sales promotion, and business operations across multiple roles in tech and ecommerce sectors. Proven track record of increasing sales through innovative marketing strategies, customer engagement, and team leadership. Expertise in stakeholder and client management, resolving complex issues while maintaining strong business relationships. Adept at leading cross functional teams, training and mentoring associates to enhance operational efficiency and customer satisfaction. Strong background in policy development and process improvement, contributing to risk management, abuse prevention, and overall business growth. Hands on experience with data analysis to identify trends and opportunities for improving service quality and boosting sales. Skilled in managing largescale projects, collaborating with clients and internal teams to execute successful marketing campaigns and product promotions. Excellent communication and problem-solving abilities, driving positive outcomes in both customer relations and operational efficiency. Proficient in utilizing tools such as MS Office, CRM systems, and other technical platforms to streamline operations and enhance productivity.
MS Excel