Bhargav P
Credentialing analyst -1
Hyderabad,TG
Summary
Seller Support Associate years of experience in providing proficiency, commitment and productivity to online sellers. Exceptionally strong performance working independently or in team environments. Specializes in building client relationships and exceeding core metrics for service.
Knowledgeable Credentialing analyst - 1 with strong foundation in credentialing processes and compliance standards. Proven track record of managing credentialing documentation and ensuring adherence to regulatory requirements. Demonstrated ability in data analysis and maintaining accurate records.
Overview
3
3
years of professional experience
1
1
Certification
1
1
Language
Work History
Credentialing Analyst
HCA Healthcare Inc.
05.2025 - Current
- Developed user-friendly guides for healthcare professionals seeking credentialing assistance, streamlining their experience while ensuring compliance with internal protocols and external regulations.
- Ensured accuracy in data entry by carefully reviewing applicant information before inputting it into the system.
- Contributed to a positive working environment by collaborating with team members and sharing expertise on credentialing processes.
- Successfully resolved complex issues regarding licensing discrepancies or other concerns involving provider qualifications.
- Expedited the onboarding process for new providers by accurately verifying their education, training, experience, certifications, and licenses within strict timelines.
- Streamlined the credentialing process by implementing efficient tracking systems and maintaining accurate records.
- Supported quality assurance initiatives by conducting ongoing reviews of internal procedures and making recommendations for improvements as needed.
- Managed strict deadlines effectively, prioritizing tasks and efficiently allocating resources to ensure optimal productivity.
Senior Seller Support Executive
Amazon
07.2022 - 03.2024
- Responsible for attending to customer needs and complaints to best of their ability in resolving complaints, and to answer to queries.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Analyzed customer service trends to identify opportunities for improvement and provided feedback to management. Utilized customer service software to manage interactions and monitor customer satisfaction.
- Email Process Expertise: Managed a high volume of incoming emails from selling partners, addressing inquiries regarding account management, product listings, policy clarifications, and operational issues. Utilized a structured approach to prioritize and efficiently resolve issues within defined service level agreements (SLAs).
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Conducted thorough bank verification processes for sellers, ensuring accuracy and compliance with regulatory standards.
- Reviewed and validated seller invoices for compliance with company policies, ensuring timely processing and payment.
- Identified discrepancies and collaborated with sellers to resolve issues, enhancing financial accuracy and maintaining strong vendor relationships.
Education
MBA - Human Resource And Finance
Kuppam Engineering College
Kuppam, Andhra Pradesh 04.2001 -
Bsc - Hospitality And Hotel Administaration
IHM Chennai
Chennai, India 04.2001 -
12th - Commerce
PES Pre University
Bengaluru, India 04.2001 -
Skills
- Problem solving ability and analytical skills
- Excellent attention to detail
- Work with highest level of accuracy
- Organizational Skills Teamwork, Collaboration and Coordination
- Process Analysis
- MS Office
- Healthcare regulations
- Document review
- Credential verification
- Data management
- Background check
Certification
Certifications from Udemy in Advanced Excel
Interests
Listening Music, Travelling and Exploring, Watching Movies, Badminton
Accomplishments
- Consistently maintained high customer satisfaction ratings
- Recognised with internal R&R for providing top quality and productivity
- Successfully handled assigned tasks with zero escalations till date
Timeline
Credentialing Analyst
HCA Healthcare Inc.
05.2025 - Current
Senior Seller Support Executive
Amazon
07.2022 - 03.2024
MBA - Human Resource And Finance
Kuppam Engineering College
04.2001 -
Bsc - Hospitality And Hotel Administaration
IHM Chennai
04.2001 -
12th - Commerce
PES Pre University
04.2001 -