Bhargav Patel
Senior Quality Assurance Engineer
Vadodara
Summary
- 7+ years of overall work experience as a Support Analyst and Software QA. Having around 6+ years of experience as a Software QA in IT industry.
- Experienced in implementing QA processes, leading multiple projects with multi-site & multi-cultural teams.
- Experienced in testing web applications, windows surface applications.
- Expert knowledge in different types of testing: functional, integration, system/end-to-end, regression, user acceptance, UI/UX, browser compatibility, sanity, smoke and ad-hoc testing.
- Extensive experience in Microsoft azure DevOps project management tool and Atlassian Jira bug tracking tool.
- Actively participated with software development life cycle, software testing life cycle and bug life cycle.
- Intermediate level of proficiency experience in rest API automation testing using tools such as postman.
- Intermediate level of proficiency SQL experience with the ability to write SQL queries.
- Good exposure to requirement gathering and involved in client interaction and dealing with clients regularly.
- Writing and executing different test scripts, scenarios, test reports and test cases with well-organized test steps.
- Experienced in the agile scrum model, involved in sprint grooming, daily scrum and sprint retrospective meetings.
- Worked directly with development team and management for every minor/major release.
- Coordinated and supported the testing team and development team with test execution, application troubleshooting with proper engagement.
- Ability to work within given time frames and deadlines both at an individual and team level.
- Experienced in various business domains such as e-commerce, financial, real estate, Internet of things and Travel.
- A self-starter with a goal-oriented approach to problem-solving, willing to learn, adapt to new challenges.
Overview
7
7
years of professional experience
Work History
Test Engineer
One Advanced
Vadodara
07.2022 - 07.2023
- Mentored other QA in team by resolving doubts and making sure deliveries are getting shipped on time.
- Streamlined the work process for QA for better deliveries to a point that features were shipping every week.
- Introduced best test practices in the company with regular tracking of different modules to identify change and impact areas.
- Owned QA activities and delivery for around 1 years delivering around 2 major and 3 minor releases while taking active participation in testing.
- Mentored all new team to make them useful in the system looked upon bandwidth estimation test planning and deriving timelines for new releases.
- Solely lead team from the QA perspective to make system compliant with major law changes in tax code of UK and major security changes.
- Test Case & Test Cycle management in Zephyr.
- Followed agile development practices, ceremonies, and artifacts. Facilitated Daily Stand-ups, sprint planning meetings, Sprint reviews, and retrospectives.
- Worked on Scrum and Kanban boards. Updated project space on confluence.
- Worked on burndown, velocity & sprint health reports with team lead and QA lead for clear visibility of projects to stakeholders.
- Streamlined various project processes for support tickets. Involved in T3 triaging, analysis on customer data and provided workarounds and RCA for T3s.
- Provided knowledge transfer to new joiners to make them productive within short span of time.
- Involved with various aspects of the project life cycle from requirements and implementation design to development, release, and QA/troubleshooting.
- Tested Major modules related to core finance and accounting and helped team to achieve release dates.
- Executed Regression plan for multiple release.
- Helped team in executing and creating test cases in sprint keeping the focus on the quality of product.
Quality Analyst
Odysseus Solutions
Vadodara
12.2019 - 07.2022
- Presently working in an agile development environment.
- Organize Scrum meeting with team members for updates of projects.
- Participate in weekly scrum meetings for application development.
- Work with managers and developers to release.
- Performed as a test analyst in multiple projects in an agile environment.
- Analyzed user's stories and/use cases/requirements for validity and feasibility.
- Executed functional, non-functional, integration and regression testing on a major release.
- Responsible for designing, creating and executing test cases.
- Writing test cases for the new features or projects if not available.
- Reviewing an execution of test cases suggested improvements in design and functionality.
- Retesting the test cases where a defect has been raised.
- Coordinated with developers for defect analysis and make a defect report.
- Responsible for dealing with the problems, bug fixing and troubleshooting.
- Preparing suggestion documents to improve the quality of the application.
- Responsible for quality assurance and defect-free deployments.
- Checking the rest requests using postman according to the test cases.
- Analyzing requirements and writing the test cases based on FRS.
- Suggested improvements in design and functionality.
- Supporting UAT teams for their concern and queries.
- Created a daily status report of UAT and publishing to respective stakeholders at EOD.
- Involved daily interaction with the client about the status along with the team member.
- Involved in preparing the traceability matrix and mapping requirements with test cases.
- Reviewing requirements and technical design documents to provide timely and meaningful feedback.
- Wrote technical documentation on QA confluence.
- Review of the defects that are raised by the team to regularize the presence of it.
- Provided aftercare support for customers if required.
- Provide Product-related training, guidance and support to peers and new team members.
- Maintained continuity throughout websites, both technically and creatively.
QA Manual Tester
KRIOS NETCOM Pvt. Ltd.
Vadodara
06.2018 - 09.2019
- To read all the documents and understand what needs to be tested.
- Based on the information procured in the above step decide how it is to be tested.
- Develop test cases and prioritize testing activities.
- Execute all the test case and report defects, define severity and priority for each defect.
- Execute all levels of testing (System, Integration, and Regression).
- Carry out regression testing every time when changes are made to the code to fix defects.
- Analyzing users' stories and/use cases/requirements for validity and feasibility.
- Detect and track software defects and inconsistencies.
- Create logs to document testing phases and defects.
- Report bugs and errors to development teams.
- Collaborate closely with other team members and departments.
- Provide timely solutions.
- Apply quality engineering principals throughout the agile product lifecycle.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle.
- Provide support and documentation.
Operation Support Analyst (L1)
PMC Retail
Vadodara
09.2016 - 05.2018
- Monitoring Transactions, Proactively Identifying Trends & Performance Gaps.
- Problem Solving and Root Cause Analysis.
- Providing Support in Documentation of Business Processes.
▪ Providing Support in Preparing Training Materials to Percolate Quality Awareness. - Raising Issues Encountered during Implementation and/or Monitoring Process and Resolve Based on Criteria.
- Receiving, Logging and Managing calls. Provide 1stLine Support.
- Log all Calls into House on the Hill/Sales Force, Escalate Unresolved calls to the Infrastructure Support Team.
- Troubleshooting Basic Network Issues, Take Ownership of user Problems and follow up the Status of Problems on behalf of the user and Communicate Progress in a Timely Manner to Maintain SLA.
- VPN and Remote Connectivity Support to the Client.
- Daily Review Meeting with Client on Phone & Creating Roadmap for Operations Improvement. Maintain Sheet of Log and Share with Client.
- To Arrange for External Technical Support Engineer where Problems cannot be Resolved and when it is a Hardware Issue. Server Reboot and Hardware Replacement.
- Problem Solving Skill- Service Restart, Data Backup, Identified Hardware Issue and raising the call to fix it, Replicate the Data to the Server.
Education
Master of Science - Information Technology
Sardar Patel University
Anand 06.2014 - 2016.04
Bachelor of Science - Computer And Information Sciences
Sardar Patel University
Anand 06.2011 - 2014.04
Skills
Self-Development
Timeline
Test Engineer
One Advanced
07.2022 - 07.2023
Quality Analyst
Odysseus Solutions
12.2019 - 07.2022
QA Manual Tester
KRIOS NETCOM Pvt. Ltd.
06.2018 - 09.2019
Operation Support Analyst (L1)
PMC Retail
09.2016 - 05.2018
Master of Science - Information Technology
Sardar Patel University
06.2014 - 2016.04
Bachelor of Science - Computer And Information Sciences
Sardar Patel University
06.2011 - 2014.04
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