Bhargav Patel
Senior Quality Assurance Engineer
Vadodara
Summary
- 7+ years of overall work experience as a Support Analyst and Software QA. Having around 6+ years of experience as a Software QA in IT industry.
- Experienced in implementing QA processes, leading multiple projects with multi-site & multi-cultural teams.
- Experienced in testing web applications, windows surface applications.
- Expert knowledge in different types of testing: functional, integration, system/end-to-end, regression, user acceptance, UI/UX, browser compatibility, sanity, smoke and ad-hoc testing.
- Extensive experience in Microsoft azure DevOps project management tool and Atlassian Jira bug tracking tool.
- Actively participated with software development life cycle, software testing life cycle and bug life cycle.
- Intermediate level of proficiency experience in rest API automation testing using tools such as postman.
- Intermediate level of proficiency SQL experience with the ability to write SQL queries.
- Good exposure to requirement gathering and involved in client interaction and dealing with clients regularly.
- Writing and executing different test scripts, scenarios, test reports and test cases with well-organized test steps.
- Experienced in the agile scrum model, involved in sprint grooming, daily scrum and sprint retrospective meetings.
- Worked directly with development team and management for every minor/major release.
- Coordinated and supported the testing team and development team with test execution, application troubleshooting with proper engagement.
- Ability to work within given time frames and deadlines both at an individual and team level.
- Experienced in various business domains such as e-commerce, financial, real estate, Internet of things and Travel.
- A self-starter with a goal-oriented approach to problem-solving, willing to learn, adapt to new challenges.
Overview
7
7
years of professional experience
Work History
Test Engineer
One Advanced
Vadodara
07.2022 - 07.2023
- Mentored other QA in team by resolving doubts and making sure deliveries are getting shipped on time.
- Streamlined the work process for QA for better deliveries to a point that features were shipping every week.
- Introduced best test practices in the company with regular tracking of different modules to identify change and impact areas.
- Owned QA activities and delivery for around 1 years delivering around 2 major and 3 minor releases while taking active participation in testing.
- Mentored all new team to make them useful in the system looked upon bandwidth estimation test planning and deriving timelines for new releases.
- Solely lead team from the QA perspective to make system compliant with major law changes in tax code of UK and major security changes.
- Test Case & Test Cycle management in Zephyr.
- Followed agile development practices, ceremonies, and artifacts. Facilitated Daily Stand-ups, sprint planning meetings, Sprint reviews, and retrospectives.
- Worked on Scrum and Kanban boards. Updated project space on confluence.
- Worked on burndown, velocity & sprint health reports with team lead and QA lead for clear visibility of projects to stakeholders.
- Streamlined various project processes for support tickets. Involved in T3 triaging, analysis on customer data and provided workarounds and RCA for T3s.
- Provided knowledge transfer to new joiners to make them productive within short span of time.
- Involved with various aspects of the project life cycle from requirements and implementation design to development, release, and QA/troubleshooting.
- Tested Major modules related to core finance and accounting and helped team to achieve release dates.
- Executed Regression plan for multiple release.
- Helped team in executing and creating test cases in sprint keeping the focus on the quality of product.
Quality Analyst
Odysseus Solutions
Vadodara
12.2019 - 07.2022
- Presently working in an agile development environment.
- Organize Scrum meeting with team members for updates of projects.
- Participate in weekly scrum meetings for application development.
- Work with managers and developers to release.
- Performed as a test analyst in multiple projects in an agile environment.
- Analyzed user's stories and/use cases/requirements for validity and feasibility.
- Executed functional, non-functional, integration and regression testing on a major release.
- Responsible for designing, creating and executing test cases.
- Writing test cases for the new features or projects if not available.
- Reviewing an execution of test cases suggested improvements in design and functionality.
- Retesting the test cases where a defect has been raised.
- Coordinated with developers for defect analysis and make a defect report.
- Responsible for dealing with the problems, bug fixing and troubleshooting.
- Preparing suggestion documents to improve the quality of the application.
- Responsible for quality assurance and defect-free deployments.
- Checking the rest requests using postman according to the test cases.
- Analyzing requirements and writing the test cases based on FRS.
- Suggested improvements in design and functionality.
- Supporting UAT teams for their concern and queries.
- Created a daily status report of UAT and publishing to respective stakeholders at EOD.
- Involved daily interaction with the client about the status along with the team member.
- Involved in preparing the traceability matrix and mapping requirements with test cases.
- Reviewing requirements and technical design documents to provide timely and meaningful feedback.
- Wrote technical documentation on QA confluence.
- Review of the defects that are raised by the team to regularize the presence of it.
- Provided aftercare support for customers if required.
- Provide Product-related training, guidance and support to peers and new team members.
- Maintained continuity throughout websites, both technically and creatively.
QA Manual Tester
KRIOS NETCOM Pvt. Ltd.
Vadodara
06.2018 - 09.2019
- To read all the documents and understand what needs to be tested.
- Based on the information procured in the above step decide how it is to be tested.
- Develop test cases and prioritize testing activities.
- Execute all the test case and report defects, define severity and priority for each defect.
- Execute all levels of testing (System, Integration, and Regression).
- Carry out regression testing every time when changes are made to the code to fix defects.
- Analyzing users' stories and/use cases/requirements for validity and feasibility.
- Detect and track software defects and inconsistencies.
- Create logs to document testing phases and defects.
- Report bugs and errors to development teams.
- Collaborate closely with other team members and departments.
- Provide timely solutions.
- Apply quality engineering principals throughout the agile product lifecycle.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle.
- Provide support and documentation.
Operation Support Analyst (L1)
PMC Retail
Vadodara
09.2016 - 05.2018
- Monitoring Transactions, Proactively Identifying Trends & Performance Gaps.
- Problem Solving and Root Cause Analysis.
- Providing Support in Documentation of Business Processes.
▪ Providing Support in Preparing Training Materials to Percolate Quality Awareness. - Raising Issues Encountered during Implementation and/or Monitoring Process and Resolve Based on Criteria.
- Receiving, Logging and Managing calls. Provide 1stLine Support.
- Log all Calls into House on the Hill/Sales Force, Escalate Unresolved calls to the Infrastructure Support Team.
- Troubleshooting Basic Network Issues, Take Ownership of user Problems and follow up the Status of Problems on behalf of the user and Communicate Progress in a Timely Manner to Maintain SLA.
- VPN and Remote Connectivity Support to the Client.
- Daily Review Meeting with Client on Phone & Creating Roadmap for Operations Improvement. Maintain Sheet of Log and Share with Client.
- To Arrange for External Technical Support Engineer where Problems cannot be Resolved and when it is a Hardware Issue. Server Reboot and Hardware Replacement.
- Problem Solving Skill- Service Restart, Data Backup, Identified Hardware Issue and raising the call to fix it, Replicate the Data to the Server.
Education
Master of Science - Information Technology
Sardar Patel University
Anand 06.2014 - 04.2016
Bachelor of Science - Computer And Information Sciences
Sardar Patel University
Anand 06.2011 - 04.2014
Skills
Self-Development
Problem Solving Skills
Punctual and Interest to Learn New Things Ability to Prioritize
Planning S
Well-Organized
Multitasking and Assuming Responsibilities and Duties
Possessing the Capacity to Cope with Failures and Trying to Learn from Past Mistakes
Capacity to Work in Team or individually and take up Responsibility
Test Coverage
Business Understanding
Time Management
Timeline
Test Engineer
One Advanced
07.2022 - 07.2023
Quality Analyst
Odysseus Solutions
12.2019 - 07.2022
QA Manual Tester
KRIOS NETCOM Pvt. Ltd.
06.2018 - 09.2019
Operation Support Analyst (L1)
PMC Retail
09.2016 - 05.2018
Master of Science - Information Technology
Sardar Patel University
06.2014 - 04.2016
Bachelor of Science - Computer And Information Sciences
Sardar Patel University
06.2011 - 04.2014