Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

BHARGAV RUGVED.S

Krishnaraja Nagar(Mysore District)

Summary

Objectives: To achieve a leading position in health care administrative organization and to be associated in an health care sector having professional environment to enhance my skills and upgrade myself to the highest level of proficiency while enabling the organization to achieve its targets and growth.

Overview

9
9
years of professional experience
9
9
years of post-secondary education
3
3
Languages

Work History

Hospital Administrator

Sanyra Hospital And Diagnostics
01.2023 - Current
  • Organized, directed and coordinated medical and health services according to organizational policies and goals.
  • Oversaw recruitment, hiring and evaluation of administrative staff, nurses and doctors.
  • Developed and expanded scientific research programs.
  • Planned annual budgets and established rates for available health services.
  • Coordinated with other healthcare providers concerning treatment plans for patients.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Managed and recorded facility maintenance and upkeep budget.
  • Kept records of expenses and monitored budget while recommending opportunities for cost savings.
  • Maintained up-to-date information in electronic medical records software.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.

Manager on Duty (Operations)

MOTHERHOOD HOSPITAL Bangalore
02.2022 - Current
  • Initiated plans to improve customer relations, quality standards and service efficiency.
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
  • Conducted continuous reviews of accounts, procedures and personnel to optimize processes and improve performance.
  • Handled employee-related issues to improve performance, professional conduct and attendance reliability.
  • Encouraged departmental employees to present positive, exemplary image to customers.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Worked with customers to understand needs and provide excellent service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in team-building activities to enhance working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Increased customer satisfaction by resolving issues.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Senior Operations Executive

Rangadore Memorial Hospital
05.2021 - 02.2022
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Oversaw projects to help goals, tasks and milestones align with organizational strategy.
  • Leveraged meeting minutes to measure progress and accountability.
  • Tended to urgent correspondence to facilitate communication or resolution.
  • Collaborated on operational support tasks to achieve common goal.
  • Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
  • Implemented visitor management system to foster positive visitor experience and minimal disruption for employees.
  • Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Improved employee satisfaction rating by realigning and enforcing policies.

Front Office Manager

Padmashree Diagnostic,
06.2020 - 05.2021
  • Created, prepared and delivered reports to various departments.
  • Delivered performance reviews, recommending additional training or advancements.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Senior Nursing Officer

Apollo Hospitals Mysore
10.2016 - 07.2018
  • Apollo Hospital mysore-1 year 6 months (Staff nurse and as a team leader)
  • Met patient care demands of various units to examine staffing levels and distribute staff resources to reduce overtime and decrease resource use.
  • Improved education and training initiatives by attending professional development workshops and spearheading certification courses.
  • Coordinated with physicians and staff to facilitate admissions, evaluating admission criteria and patients' symptoms to determine need for psychiatric consultation and related care.
  • Determined needs for psychiatric patients by administrating criteria and symptoms and coordinating with physicians and staff.
  • Collaborated with and advised health teams on appropriate steps for emergency situations.
  • Provided guidance to staff on emergency guidelines to enable uninterrupted workflows during emergencies.
  • Increased emergency workflow efficiency by providing guidance to staff members on emergency guidelines and streamlining procedures.
  • Informed new patients about various departments and services.
  • Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
  • Provided direct nursing care to patients when personnel was short-staffed.
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.

staff Nurse

Vaatsalya Hospital
07.2015 - 09.2016


  • Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
  • Identified learning needs of patients and families and responded with advocacy and health education.
  • Identified patient care requirements by establishing personal rapport with patients and families.
  • Managed elements of patient care from admission to discharge or transfer to other units.
  • Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.
  • Promoted patient independence by teaching self-care skills.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Implemented medication and IV administration, catheter insertion and airway management.

Deputy General Manager

Camry Hospital
10.2023 - Current
  • Achieved cost savings through strategic negotiation with vendors and suppliers.
  • Ensured compliance with relevant regulations by developing robust policies and procedures.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Enhanced team productivity by providing ongoing coaching and mentoring to staff members.
  • Promoted a culture of continuous improvement by encouraging feedback from employees at all levels.
  • Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.

Education

Diploma In General Nursing - Nursing

Jss School of Nursing
Mysore
07.2011 - 08.2015

Post Basic Bsc Nursing - Nursing

Vikram College of Nursing
Mysore
09.2015 - 08.2017

Masters In Hospital Administration - Hospital Administration

Padmashree School of Hospital Administration
Banglore
09.2018 - 10.2021

Skills

  • GOOD AT COMPUTERS

  • Good in in handling Situations

  • MS excel and MS word

  • Nursing staff management

  • Recordkeeping

  • Patient care services coordination

  • Disease prevention education

  • Acute care

  • Staff direction and support

  • Patient condition assessments

  • Patient treatment planning

  • Training and mentoring

  • Seasoned in medical clinical procedures

  • Medication dispensing

  • Team Building

  • Immunizations

  • Wellness services

  • Multidisciplinary team collaboration

  • Staff Management

  • Patient education and counseling

  • Written and oral communication

  • Service management

  • Employee Development

  • Strategic planning

  • Data Entry

  • Operational Oversight

  • Quality assurance

Accomplishments

  • Resolved product issue through consumer testing.

Additional Information

Good at Communication skils

Leadership Qualities

Ability to Handle Tough Situation

Timeline

Deputy General Manager

Camry Hospital
10.2023 - Current

Hospital Administrator

Sanyra Hospital And Diagnostics
01.2023 - Current

Manager on Duty (Operations)

MOTHERHOOD HOSPITAL Bangalore
02.2022 - Current

Senior Operations Executive

Rangadore Memorial Hospital
05.2021 - 02.2022

Front Office Manager

Padmashree Diagnostic,
06.2020 - 05.2021

Masters In Hospital Administration - Hospital Administration

Padmashree School of Hospital Administration
09.2018 - 10.2021

Senior Nursing Officer

Apollo Hospitals Mysore
10.2016 - 07.2018

Post Basic Bsc Nursing - Nursing

Vikram College of Nursing
09.2015 - 08.2017

staff Nurse

Vaatsalya Hospital
07.2015 - 09.2016

Diploma In General Nursing - Nursing

Jss School of Nursing
07.2011 - 08.2015

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BHARGAV RUGVED.S