Dedicated Logistics professional managing freight carrier relationships focused on cost-effective logistics solutions. Good organizational, customer relations and project management skills. Analytical thinker with superior work ethic.
Hi, I’m
Bhargava Reddy
Visakhapatnam
Summary
Overview
7
years of professional experience
Work History
AMAZONHyderabad
Transportation Specialist
05.2021 - Current
Job overview
- Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment
- Provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions
- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Develop performance metrics to assist with driving business results.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Coordinated schedules and communicated changes to customers.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
FULCRUM GLOBAL TECHNOLOGIESVisakhapatnam
Quality Analyst
11.2017 - 05.2021
Job overview
- Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
- Reduced customer complaints by identifying areas for improvement and initiating corrective actions.
- Worked varied hours to meet seasonal and business needs.
- Analyzed quality and performance data to support operational decision-making.
- Created and revised procedures, checklists and job aids to reduce errors.
- Developed and maintained quality assurance procedure documentation.
- Developed training materials, SOPs and work instructions to supplement new team member onboarding.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Championed a proactive approach to problem-solving within the team, fostering an environment of collaboration and innovation.
Education
Vizag Institute of TechnologyVisakhapatnam, India
Bachelor of Technology specializing in Mechanical
01.2015
University Overview
Score: 63.0%
AP BoardVizag, India
Intermediate
01.2011
University Overview
Score: 70%
ST. Anny SchoolVizag, India
Secondary education
01.2009
University Overview
Score: 78%
Skills
- Managing schedules
- Lean Six Sigma
- QA methodologies mastery
- Route Planning
- DOT Compliance
- Quality Improvement
- Quality processes
- Test case development
- Regression Testing
- Software Compatibility Testing
- Manual Testing
- Automation knowledge
Disclaimer
Disclaimer
I declare that the above information is true to the best of my knowledge.Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Transportation Specialist
AMAZON
05.2021 - Current
Quality Analyst
FULCRUM GLOBAL TECHNOLOGIES
11.2017 - 05.2021
Vizag Institute of Technology
Bachelor of Technology specializing in Mechanical
AP Board
Intermediate
ST. Anny School
Secondary education