SAP SD trained
Solvay, SAP SD, PP/QM Support, Solvay- Chemical Company, Feb 2021- June 2023, Solvay is an international chemical company founded in 1863, with its headquarters in Belgium. The company has diversified into two main sectors of activity: chemicals and plastics. Before World War I, Solvay was the largest multinational company in the world.[6] It was formerly also active in pharmaceuticals., Support, Testing, SAP Business Client 6.5, SAP GUI 750, Fresh Desk, JIRA, Watch tool, Support, Handling Tickets on Priority basis., Responsible for NRT's ( Unit testing and Integration testing ) related to SD, PP and QM scripts and Unit testing of given scripts and Panaya testing (in AWS cloud dev system), Gathering requirements from business for new business requirements., Preparing FS for new process development and enhancement as per requirement., Doing extensive testing for the newly developed processes., New Report development as per business requirement., Working with ABAP team for all the new development and enhancement as per the FS prepared., Prepared the test Plan documents, Configuration documents and given training to users on new functionalities., Report Ticket statuses weekly in the status meetings., Third party business process re-configured for the client requirement of the vendors., Training end users and troubleshooting day to day problems for SD module transactions., Resolved tickets on time and maintained good reputation with users. Louis Vuitton, SAP SD Support, Louis Vuitton-Retail Fashion Brand, July 2017- Jan 2021, Louis Vuitton is the world's most valuable luxury brand and is a division of LVMH. Its products include leather goods, handbags, trunks, shoes, watches, jewelry and accessories., Support, Configuration and Testing, SAP Business Client 6.5, SAP GUI 750, Ivanti, SAP Solution Manager, Support, Perform day-to-day support and troubleshooting of SAP SD and giving the best solutions to core business in day to day transaction in real time scenarios., Preparation of User Manual and provide it to Users., Worked on IDOCs & Flow Monitoring issues on daily basis., Documentations done clearly on complete business requirements & match those requirements to objectives and guide business partners to the appropriate solutions, including standard functionality or through enhancements that will achieve business goals., Provided functional knowledge of systems and data to End Users., Design detailed business and technical specifications., Identify training needs for the users. Plan and conduct training whenever required & provide Manuals to user., Interacting with end-user and taking their inputs for any new requirement., Achieving the SLA (Service Level Agreements) on time., Taken care of High, Medium and Low Priority tickets created by End-User without complaints., Responsible in clearing the IDOCS on daily basis which helped in the solving the tickets easily., Store Activations done for one-retail plants which Go-live to X store (One-Retail) roll out., Solving the frequent tickets raised by the end user in in-time to meet the client business, Provided the solution to the users generated errors on various subject like pricing sale document, item category and schedule line category., Preparing test cases and taking approval from client before moving new changes to production., Training end users and troubleshooting day to day problems for SD module transactions., Resolved tickets on time and maintained good reputation with users., Mostly worked on Shipments, delivery and Order related issues
I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief