Bhargavi Dontabhaktuni

To leverage my skills and knowledge in a dynamic work environment, while continuously enhancing my expertise and contributing to the growth, efficiency, and long-term success of the organization.

Professional Summary

Highly motivated and results-oriented professional with proven ability to adapt quickly, learn new skills, and deliver quality outcomes. Skilled in [Excel,word ,office ,power point presentation,data analysis, administration, IT support], with a strong commitment to process improvement and organizational success. Recognized for effective communication, problem-solving, and teamwork, with a focus on achieving both individual and company objectives.

TCS NQT CERTIFIED

Technical Skills

MS Office (Word, Excel, PowerPoint – Basic)

CRM Tools (if any you have used, e.g., Freshdesk, Zendesk – optional to add)

TCS NQT Certified Skills

Data Entry & Record Management

Web-based Applications & Chat Tools

Hard Skills

Customer Support (Voice, Email & Chat Process)

Typing Speed & Accuracy

Business Correspondence & Email Etiquette

Ticketing & Query Resolution

Process Documentation & Reporting

Performance under Pressure

Client Handling & Escalation Management

Declaration

I hereby affirm that the information provided above is true, accurate, and complete to the best of my knowledge. I take full responsibility for its authenticity.

9491541025

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