BHARGAVI VIDMAHE POTLA
Hyderabad
Summary
Seasoned Business Analyst with 12 years of success in the banking industry. Excel in understanding business and systems requirements, conducting user acceptance testing, and delivering effective end-user training. Proven track record of leveraging past experiences to inform decision-making for optimal project outcomes. Highly adaptable and open to exploring and working with newer technologies and tools to enhance efficiency and drive innovation.
Overview
12
12
years of professional experience
Work History
Senior Business Analyst
Citco
09.2023 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Client data management: Collaborated on projects involving group of connected clients,ensuring seamless data integration and insightful analysis across client groups.
- Automation of Pdf Statement Generation: Developed automated process for generating PDF statements for custodian accounts using Qliksense Nprinting, significantly improving the efficiency and accuracy of document creation
- Identified patterns and trends in large data sets and provided actionable insights using Qliksense.
- Generated ad-hoc reports to evaluate specific business requirements.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Implemented business intelligence solutions to increase operational efficiency.
- Leveraged data visualization techniques to simplify & communicate complex data sets enhancing data comprehension and supporting informed decision making.
- Created dashboards to monitor and track key performance indicators.
- Proficient in using Jira for logging work, prioritizing tasks & managing project workflows, ensuring efficient tracking & timely completion of deliverables.
- Created data analysis tools to allow teams to query acquired information for unique details.
Sr. Business Analyst
Capgemini
10.2021 - 09.2023
- Buy Now Pay Later Solution
- Involved in gathering Business Requirements and Implementation Requirements, development of the BNPL product development for hassle-free way to get instant credit, via a completely digital process without any Annual/cancellation/Processing fees or pre closure charges without holding a credit card
- Documented workflow, Designed UI and analytics of the solution proposed for cross selling
- Interacted with internal customers to understand business needs and translate into requirements and project scope, and was successful in phase 1 of the solution "Metaverse in Banking" .
Business Analyst
ICICI Bank
08.2012 - 10.2021
- Cross sell and Revenue Generation
- Played key role in developing asset portal for bank - online system that facilitates customer, a virtualized banking system
- This portal envisages customer experience of applying for loan/ credit card without branch banking
- Worked with project team on planning, analysis, requirements, design & testing and training for production implementations
- Lead requirements review sessions with end-users, created process flowcharts for reference data
- Worked with technical team to ensure that varied changes including configuration change requests submitted by test team are logged, cross environment impact is assessed and managed
- Involved in gathering Business Requirements and Implementation Requirements, specifically business rules for high level development of application
- Good understanding and ability in translating/authoring business requirement into appropriate rules format, validation
- Documented workflow, Designed UI and results of business analysis and obtained sign-off from all respective stakeholders on specifications
- Redesigned web services methodology for application while implementing reusability from different servers
- Liaised with technology team to derive Functional Requirements
- Managed Change Requests from stakeholders by conducting extensive Impact Assessments to capture expected consequence of such changes, responsible for creating and updating all documentation for project, which required interacting with all concerned departments on a regular basis
- Responsible for Risk Analysis to detect risks associated with development of new system
- Additionally, formulated a Mitigation Plan to remove or reduce risks of high severity and one that would have major financial impacts
- Engaged with Business heads and key stakeholders from risk & policy team in discussing and designing digital road map for Pre-Approved Loans
- Unique Customer Identification Code: The objective of UCIC is to have a Unique identifier for customers for purpose of reporting, common KYC and seamless customer experience in adherence to Compliance & Regulatory Norms
- UCIC will reside in central database and shall be referred by all the core systems
- P2C (Product to Customer) segmentation: Annual P2C segmentation refresh activity to incorporate changes from segment business teams
- Escalation management pertaining to P2C, CAR Application & Business to facilitate smooth Service quality
- Digital Partnerships: Develop & manage platform with channel partners to generate leads & detect the possible fraud on the basis of transaction behavior, profile, collections & delinquencies data points.
Education
MBA - Banking and Financial Support Services
ICICI Manipal Academy - Bangalore
01.2015
PGDBA - Banking and Finance
ICICI Manipal Academy - Bangalore
07.2012
B.Sc. - CABM
Acharya N.G.Ranga Agricultural University(ANGRAU)
06.2010
H.S.C - Science Education
Sri Chaitanya Jr College - Vijayawada
04.2005
S.S.C - undefined
S.F.S High School - Khammam
03.2003
Skills
- Data Visualization & Business Intelligence : Qliksense, OBIEE, SAS Basic, Familiar with Power BI
- Project & Task Management : Jira,Project Management, Requirements Gathering, Needs assessments
- Data Analysis : SQL , Database management, Competitive analysis
- Quality & Process Improvement : Quality assurance
Timeline
Senior Business Analyst
Citco
09.2023 - Current
Sr. Business Analyst
Capgemini
10.2021 - 09.2023
Business Analyst
ICICI Bank
08.2012 - 10.2021
PGDBA - Banking and Finance
ICICI Manipal Academy - Bangalore
H.S.C - Science Education
Sri Chaitanya Jr College - Vijayawada
S.S.C - undefined
S.F.S High School - Khammam
MBA - Banking and Financial Support Services
ICICI Manipal Academy - Bangalore
B.Sc. - CABM
Acharya N.G.Ranga Agricultural University(ANGRAU)
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