Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bhargavi Reddy Siddipeta

Salesforce Developer
East Meadow

Summary

Successful Salesforce Developer offering over 8 years in IT which includes 6 year solid experience in Salesforce Ecosystem focused on producing cutting-edge designs. Skilled in directing development with a creative and performance-oriented approach. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering expertise in Apex, Visualforce, Lightning components and Integrations.

Overview

13
13
years of professional experience
1
1
year of post-secondary education
6
6
Certifications

Work History

Salesforce Developer

US Bank
03.2023 - Current
  • Lead 4 member team of developers and help them with design planning and any roadblocks.
  • Plan sprint along with Product owner and estimate scope for every project.
  • Accompany Product Owner to meet with stakeholders for requirement gathering and fill any technical gaps.
  • Setup bi-weekly code reviews and own release process.
  • Setup NPS Survey for CSAT that helped quantify feedback from customers.
  • Updated existing code / functions as per user needs and developed codes that were in accordance with specifications.
  • Set up integration between Salesforce Instance and Qualtrics.
  • Set up integration between Salesforce Instance and Service Now to create tickets.
  • Set up integration between Salesforce Instance and Pendo to have data analytics on customer satisfaction.
  • Set up integration between Salesforce and Service Now for case/task creation through Rest API.
  • Worked on contact flows for Amazon Connect for EU region.
  • Identified and enhanced business process per requirements.
  • Crafted modules, interfaces, and applications through native Salesforce development.
  • Managed client applications through web services with SOAP protocol and REST architectural style.
  • Controlled adaptability of all APIs and integration.
  • Checked processes and assessed communications within CRM systems for efficiency.
  • Coordinated deployments of new software, feature updates and fixes.
  • Corrected, modified, and upgraded software to improve performance.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Tested and deployed scalable and highly available software products

Salesforce Developer

Vroom Automotive
06.2021 - 03.2023
  • Team lead and a SME on the checkout team, handling customer online purchase, deposits coming from vroom.com.
  • Responsible for delivering key projects which reduced effort spent by customer reps by 100 hours per week through auto refunds and auto cancellations.
  • Designed various lightning components using Aura components & LWC per business requirements.
  • Good use of queueable apex, salesforce flow builder as needed.
  • Contributed ideas and suggestions in team meetings with Salesforce teams and other cross platform teams and delivered updates on deadlines, designs, and enhancements.
  • Created proof of concept for innovative new solutions.
  • Good use of Custom Metadata type to store datawithout hard coding in apex code.
  • Conducted code reviews to ensure quality of sourcecode.
  • Provided guidance and direction to less experiencedstaff in resolution of highly complex technical problems.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Worked with software development and testing team, backend engineer members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Worked collaboratively with stakeholders to resolve technical roadblocks.
  • Worked on REST API web services for business integration with backend systems.
  • Developed clear specifications for project plans using customer requirements.
  • Developed reusable and optimized Apex code using design patterns like Singleton, factory pattern. Created data models and developed descriptive metadata schemas to meet functional and technical requirements.
  • Updated old code bases to modern development standards, improving functionality. Helped stakeholders by providing them with custom Report types to analyze data better.
  • Managed a small team of offshore resources and provided them with design help as needed. Good understanding of deployments using Gitlab. Well versed with retrieving metadata with SFDX commands.
  • Developed apex triggers, handler methods, queueable apex, batch apex, future methods per requirements. Experienced using SLDS for making UI rich Lightning Components.
  • Resolve several high priority production bugs and unlock stakeholders. Provided on-call support.
  • Experienced in analyzing data on Datadog and tracking customer footprints using FullStory.
  • Good understanding of deployments using Gitlab.
  • Used data migration tools like Apex Data Loader,Salesforce Data Import and export wizard.
  • Experience in translating business processes into customobjects and creating look-up and master detailrelationships, Record types.
  • Set up user experience by configuring page layouts,lightning record page, lightning Quick Actions.

Salesforce Developer

InfoServices LLC
10.2019 - 06.2021
  • Developed reusable AURA/LWC lightningcomponents like modals, data tables, popovers.
  • Worked with Business Stakeholders, Productowner, Scrum master and other teams to identify MVP items and plan work for every quarter as part of PI Planning.
  • Participate in Agile Sprint planning and identify detailed tasks that need to be carried out in a 2-week sprint.
  • Improve overall code coverage from 60% to 90%.
  • Implemented Omni channel to route cases andprovide seamless customer experience.
  • Developed and implemented Salesforce solutionfrom end-to-end and responsible for designing CRM technical solutions based on project requirements and industry best practices.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Tasks, Events, Leads and Campaigns. Worked on Data Modeling to identify relationships between objects.
  • Implemented Case Management by setting up Entitlements. Configured and Maintained Profiles, Roles, Users, Email Services, Approval Processes, Workflows, Process Builder and Flow Builder.
  • Worked on Process Builder for calling Invocable apex methods for updating values on fields based on fields of other objects.
  • Developed complex validation rules, formula fields according to application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Implemented slack publisher for Closed won opportunities.
  • Implemented REST API callout to update Proxy Votes on Aha.
  • Implemented custom solution to assign account owner, opportunity owner based on Territory assigned from OOTB Territory Management solution.
  • Well versed with Configure Price Quote (Salesforce CPQ) Product and Pricing, Standard Quote/Proposal creation process and understand configuration settings as they relate to the business requirements.
  • Worked on various Salesforce CPQ features like product bundles, product rules, discounting.
  • Implemented various pricing methods as needed based on requirement.
  • Worked on quotes, order management and amendments.
  • Used Platform Events extensively with MuleSoft to maintain real-time Opportunity Sync between two Instances of Salesforce.
  • Developed and scheduled Batch apex classes per requirements.

Senior Systems Engineer

Infosys
12.2011 - 06.2016
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Participated in architecture, design and implementation of back-end features using C++, C#, ASP .net.
  • Identified and documented project changes with proactive budget oversight.

Education

Master of Science - Computer Science

University of Missouri - Kansas City
Kansas City
01.2018 - 05.2019

Bachelor of Science - Computer Science

JNTU
Hyderabad, India

Skills

Strong interpersonal and communication skills

Strong multi-tasking skills

Code reviews

Technical Analysis

Programming

Agile

Certification

Salesforce Platform Developer II

Timeline

Salesforce Developer

US Bank
03.2023 - Current

Salesforce Developer

Vroom Automotive
06.2021 - 03.2023

Salesforce Developer

InfoServices LLC
10.2019 - 06.2021

Master of Science - Computer Science

University of Missouri - Kansas City
01.2018 - 05.2019

Senior Systems Engineer

Infosys
12.2011 - 06.2016

Bachelor of Science - Computer Science

JNTU
Bhargavi Reddy SiddipetaSalesforce Developer