Bharni Srinivasan
Chennai
Summary
Dynamic Operations Team Leader at Imagnum Healthcare with a proven track record in project management and team leadership. Skilled in conflict resolution and process improvement, I have successfully motivated teams to achieve company objectives, fostering a culture of innovation and efficiency. Recognized for enhancing performance through strategic recognition programs.
Overview
8
8
years of professional experience
Work History
Operations Team Leader
Imagnum Healthcare
Chennai
01.2024 - 03.2025
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Managed conflict resolution within the team to maintain a positive work environment.
- Motivated team members through recognition programs and performance-based incentives.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
Team Coordinator
Anicut Healthcare
Chennai
08.2021 - 12.2023
- Collaborated with team members to complete demanding projects under tight deadlines.
- Worked through each required task and step in production processes.
- Tracked project tasks using a variety of project management software tools.
- Discussed routine instructions to team members on job responsibilities and coordinated onboarding activities.
- Worked on Multiple projects and month end reports, invoices.
Senior Executive AR
Omega Healthcare
Chennai
05.2019 - 07.2021
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
- Performed calls to customers regarding outstanding debts on their accounts and negotiated payment arrangements.
- Provided assistance in resolving customer disputes, answering questions, and explaining policies.
- Conducted outbound calls according to departmental standards, making sure all contact is documented accurately in the system as required by federal regulations.
Trainee AR Caller
Miramed Ajuba
Chennai
01.2017 - 04.2019
- Completed day-to-day duties accurately and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Updated and maintained databases with current information.
Education
Bachelor of Science - Computer Science
Bharathiyar University
CoimbatoreSkills
- Project management
- Team leadership
- Conflict resolution
- Performance evaluation
- Process improvement
- Data analysis
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Operations Team Leader
Imagnum Healthcare
01.2024 - 03.2025
Team Coordinator
Anicut Healthcare
08.2021 - 12.2023
Senior Executive AR
Omega Healthcare
05.2019 - 07.2021
Trainee AR Caller
Miramed Ajuba
01.2017 - 04.2019
Bachelor of Science - Computer Science
Bharathiyar University
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