Bharti Iyer

• Collaborate with senior leadership to develop strategic plans to support business objectives.
• Manage employee relations issues: facilitated resolution of conflicts between employees through mediation or alternative dispute resolution techniques.
• Partner with talent acquisition to ensure the recruitment of top talent on time, and support the induction of new employees.
• Managing talent reviews to identify top talent within the organization, understanding skill development and training needs, aligning talent with business goals, and for succession planning.
• Carrying out employee engagement surveys every year to assess employee sentiments, identify areas of improvement, and measure engagement over time.
• Led the implementation of a performance appraisal system utilizing bell curve methodology.
• Working on the CI project on attrition, freight desk structure, and the shared service structure.
• Launched wellness plans to reduce stress, boost morale and increase productivity.
• Conducted new employee orientation to introduce employees to policies, culture and objectives.
• Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
• Developed strategies to increase employee retention rates by implementing new rewards programs or improving working conditions.

• Developed and executed talent acquisition strategies for both domestic and international hiring.
• Analyzed and published the weekly and monthly dashboard to senior management.
• Collaborated with the leadership team and BUHR for planning manpower requirements in line with the Annual Business Plan.
• Managed complete recruitment lifecycle from sourcing to onboarding, ensuring a positive candidate experience.
• Utilized various sources to get the best talent and ensuring fulfillment targets and budgets are met.
• Mentored and developed a team of recruiters to achieve goals.
• Ensured that the recruitment team delivers within budget, on schedule, and with the highest quality candidates.
• Manage employer branding via social media, employee experience, job boards, review sites, and career pages. # Industry Benchmarking

Achievement:

• Received a letter of appreciation from the Group HR Head for best performance.
• Onboarded more than 50 resources in three months, reduced cycle time.
• I took initiatives to enhance the onboarding experience.

• Built company from scratch by establishing plans, sourcing funding, and hiring team members.
• Led and managed recruitment and HR advisory services for diverse clients, ranging from SMEs to large corporations.
• Successfully placed over 500 candidates across various roles and industries.
• Ensured the revenue growth of the firm by continuously motivating and pushing the team to achieve their targets.
• Rendered consultation to the partner organizations on talent management initiatives.
• Delivered HR consulting services to clients, focusing on HR Policies, talent acquisition, employee relations, and performance management for an MNC, Puratos Food Ingredients, Pvt. Ltd..

• Business partner for the corporate office, comprising Engineering, Finance, Product, Operations, IT, and HR functions.
• Headed end-to-end HR business partnering and people strategy, complete Talent Lifecycle Management: Talent Attraction and Acquisition, Talent Development and Advancement, Talent Retention.
• Arranged onboarding and induction sessions for all the new joiners.
• Defined KPIs and goals to facilitate PMS, monitoring performance, identifying skill gaps, and facilitating learning and capability-building programs on people issues impacting performance.
• Managed employee grievances and other difficult situations in a sensitive, fair, and respectful manner, working closely with supervisors and management.
• Brought down the attrition percentage from 12% to 8%.
• Introduced Reward and Recognition Scheme.

• Managed Learning & Development, Leadership Development, Performance Management System, and provided strategic advice to business partners for reviewing and assessing the organizational structures and employee development processes.
• Provided learning interventions as per the competency framework identified for high pots and low pots.
• Spearheaded overall integrated talent management: succession planning, key position, and key talent management for the Western Region.
• Facilitated talent review and calibration sessions with business leaders to improve organizational effectiveness.
• Partnered with management to implement best practices and expand the strength of the organization from an HR perspective.
• Carried out workshops/training on the Voice of the Customer, performance appraisals, setting up KPIs, HRIS systems, basics of Excel, interviewing skills for line managers, organization induction, and the culture and value program.
• Managed training need identification with the purpose of identifying core training and aspirational needs; thus, ensured the alignment of the staff toward the vision of the organization.
• Developed an induction module.
• Certified facilitator for 'Voice of Customer'.