Summary
Overview
Work History
Education
Skills
Certification
Domains
Tools
Soft Skills
Disclaimer
Timeline
Hi, I’m

Bharti Pandita

Pune
Bharti Pandita

Summary

  • Results driven project manager with 12+ years of experience, including 8+ years at leading and managing complex IT projects within budget and on schedule.
  • Proven record of turning around projects at high-risk into stable and predictable releases delivered on time with quality.
  • Experienced Agile project manager with proficiency in Scrum, Kanban, Scrumban, ATDD, TDD, Continuous Integration and Continuous Testing, Automated Testing, and Agile Games. Strong problem-solving skills and knowledge of Waterfall SDLC model.
  • Recently recognized AON Star for exceptional performance and delivering results in the business vertical.

Overview

13
years of professional experience
1
Certification

Work History

AON CONSULTING
Pune

Manager - IT Applications
02.2023 - Current

Job overview

  • Led a 50+ member software delivery team in a fast-paced dynamic environment for Voluntary Benefits- Insurance business vertical spanning EMEA, APAC and LATAM regions
  • Owned and managed geographically distributed global teams across time zones to deliver projects amounting to ~15% annualized revenue uplift
  • Developed excellent interpersonal relationships with key stakeholders including clients, vendors, and partners to foster a collaborative and high-performance environment and collectively strive towards achieving unified goals
  • Effectively managed expectations of internal and external stakeholders while prioritizing tasks in a fast-paced environment
  • Handled team dynamics through clear and transparent communication within teams and with stakeholders
  • Collaborated with product owners for planning releases, setting sprint goals and ensuring alignment to timelines, business objectives and customer results
  • Facilitated cross functional collaboration to enable quick decision making to resolve blockers, issues for squads to deliver on schedule
  • Optimized story burndown average time by ~6 hours by capturing functional gaps, uncovering dependencies amongst shared components during grooming sessions
  • Reduced release spillover to 0% by streamlining agile ceremonies, defining delivery metrics to measure project health, team and individual performance and monitoring risks to schedule
  • Achieved 100% target by meeting committed delivery dates for all quarterly releases
  • Minimized incidents by 87% and gradually improved the delivery quality by right sizing the capacity
  • Identified dev and tester capacity for capacity planning, estimation and allocation to sprints
  • Established benchmarks and drove adoption of industry best practices for consistent story pointing, defect triaging and handover to release management
  • Reduced the sprint spillover to ~2% from 10% of total committed story points
  • Got into the 'skin' of defects, collaborated with cross functional teams from product, dev and testing to improve average MTTR (Mean time to resolve) by approximately 50%
  • Reduced post deployment cycle time to 6 hours from an average 10 hours by liaising with release, business and dev for faster UAT, bug fixing and release sign off
  • Presented portfolio progress reports to portfolio manager and senior delivery leads for the business vertical

GOLDMAN SACHS
Pune

Vice President, (earlier) Associate
09.2021 - 02.2023

Job overview

  • Served as Agile Project lead for key features such as person accounts, transactions and critical services such as experience and applications for General Motors credit card
  • Assisted PMO in building a roadmap to switchover 3 million+ accounts from existing credit card provider to Marcus consumer banking platform
  • Defined quarterly delivery goals by conducting Program Increment (PI) planning sessions
  • Improved PI planning ceremony to complete in 1.5 days from 3 days
  • Drove grooming sessions with product teams to have a healthy backlog of 30+ epics and 1500+ user stories
  • Planned sprints with product and scrum teams to create a refined sprint backlog with all stories meeting 'Definition Of Readiness' to have clarified requirements
  • Proactively mitigated risks to avoid spillovers and potential rework resulting in ~30% cost savings
  • Utilized saved capacity to progress on scope and improve project ROI
  • Developed and maintained positive working relationships with release management, DevOps and continuous integration/continuous delivery CI/CD teams to facilitate smooth deployments and support rollbacks when required
  • Mobilized and steered war rooms for resolution of real time Sev 1 incidents reported post project go-live
  • Served as single point for escalations, managed stakeholders through effective timely updates
  • Tracked overall project health by monitoring progress, adherence to milestones, challenges along with key indicators as time, scope, budget, capacity and quality
  • Reported the same to leadership and senior management
  • Coached and mentored junior scrum team members to bring them up to speed and empower them to become independent contributors

ERNST & YOUNG
Pune

Senior Consultant
11.2020 - 09.2021

Job overview

  • Served as a scrum master for two scrum teams working on orchestration services for a digital lending platform
  • Led sprint ceremonies like daily stand-ups, sprint demos and iteration retrospectives at the end of sprints
  • Conducted PI Planning, sprint planning, backlog grooming and sprint retrospectives for multiple scrum teams
  • Removed impediments, ensured a smooth workflow by actively addressing issues, blockers resulting in a 10% uplift in sprint velocity for back-to-back sprints
  • This improved capacity intake by 15-20 story points
  • Built 25+ custom reports and dashboards using Jira Query Language to report delivery progress for scrum teams

CSG
Bengaluru

Senior Software Engineer
07.2015 - 11.2020

Job overview

  • Worked as a .Net programmer to generate customized billing statements for enterprises
  • Converted legacy VB code into C# and VB.Net code to achieve optimized code execution and throughput
  • Led transition from waterfall to agile for 3-member development team

CAPGEMINI
Bengaluru

Software Engineer
03.2012 - 07.2015

Job overview

  • Single handedly owned .Net web application developed for a telecommunications major to support ordering for Poland and Romania geography
  • Troubleshooted incidents, monitored application and implemented Dynamic workflows
  • Implemented stored procedures, jobs in SQL server
  • Created database schema, optimized data handling and storage using relational databases

Education

UNIVERSITY OF JAMMU - MIET
J&K, India

Bachelor of Engineering from Computer Science
01.2011

University Overview

GPA: 80.85%

CBSE, SOS Herman Gmeiner
J&K, India

HSC from Distinction
01.2007

University Overview

GPA: 76%

CBSE, SOS Herman Gmeiner
J&K, India

SSC from Distinction
01.2005

University Overview

GPA: 84%

Skills

  • JIRA
  • Confluence
  • MS Excel
  • MS PowerPoint
  • MS Visio
  • Eazy BI
  • Azure DevOps
  • Stakeholder management
  • Situational awareness
  • Vendor management
  • Effective verbal and written communication
  • Highly analytical
  • High attention to detail
  • Insurance
  • Banking & Financial Services
  • Telecommunications
  • Health Care
  • Cable and Television

Certification

  • Certified SAFe 5 Scrum Master
  • Certified SAFE 4.0 for Teams Course
  • SAFE 4.0 Practitioner
  • Certified SAFe Trained Product Owner

Domains

  • Insurance
  • Banking & Financial Services
  • Telecommunications
  • Health Care
  • Cable and Television

Tools

  • JIRA
  • Confluence
  • MS Excel
  • MS PowerPoint
  • MS Visio
  • Eazy BI
  • Azure DevOps

Soft Skills

  • Stakeholder management
  • Situational awareness
  • Vendor management
  • Effective verbal and written communication
  • Highly analytical
  • High attention to detail

Disclaimer

I declare that the above stated information is true to the best of my knowledge.

Timeline

Manager - IT Applications

AON CONSULTING
02.2023 - Current

Vice President, (earlier) Associate

GOLDMAN SACHS
09.2021 - 02.2023

Senior Consultant

ERNST & YOUNG
11.2020 - 09.2021

Senior Software Engineer

CSG
07.2015 - 11.2020

Software Engineer

CAPGEMINI
03.2012 - 07.2015

UNIVERSITY OF JAMMU - MIET

Bachelor of Engineering from Computer Science

CBSE, SOS Herman Gmeiner

HSC from Distinction

CBSE, SOS Herman Gmeiner

SSC from Distinction

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