Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Timeline
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Bharti Sharma

Bharti Sharma

Gurugram

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Executive Assistant

ARS ENTERPRISES
Gurugram
04.2023 - Current
  • Organized and managed a complex calendar of appointments, meetings, and travel arrangements for the executive team.
  • Maintained confidential records and files related to executive operations.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Monitored incoming emails and responded accordingly in a timely manner.

Executive Assistant

Sudarshan Facilities Pvt Ltd
New Delhi
04.2021 - 02.2023
  • Reviewed incoming reports, applications, and memos to determine workplace priorities.
  • Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
  • Updated and implemented administrative and executive support policy changes and monitored their effects.
  • Prepared invoices and drafted memos for executives.
  • I relayed messages, retrieved reports, and printed documents for co-workers to assist with office workflow.
  • Provided accurate, up-to-date information to external parties through emails, phone calls, and in-person interactions.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.

Front Office Manager

JAYPEE PALACE
Agra
01.2010 - 07.2015
  • Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
  • Provided leadership to ensure that all front office team members are delivering excellent customer service.
  • Assisted in recruiting, training, evaluating, and developing staff members in order to maintain high standards of performance.
  • Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.
  • Coordinated with other departments to ensure the smooth running of the entire hotel operation.
  • Developed and implemented strategies to maximize guest satisfaction and optimize operational efficiency.
  • Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.

Education

MBA - Business Administration And Management

Sobhit University
Meerut
04-2013

Bachelor of Science - Hospitality Administration And Management

Dr. M.P.S. Memorial College
Agra
04-2008

Skills

  • Software Knowledge
  • Travel administration
  • Report Writing
  • Expense Reporting
  • Staff Management
  • Customer Service
  • Record Keeping
  • Multitasking Abilities
  • Calender Management
  • Meeting planning
  • Mail Management

Accomplishments

  • Employee Of The Year In 2012

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Affiliations

  • Travelling
  • Reading Books
  • Listening Music

Certification

  • Advance Excel

Timeline

Executive Assistant

ARS ENTERPRISES
04.2023 - Current

Executive Assistant

Sudarshan Facilities Pvt Ltd
04.2021 - 02.2023

Front Office Manager

JAYPEE PALACE
01.2010 - 07.2015

MBA - Business Administration And Management

Sobhit University

Bachelor of Science - Hospitality Administration And Management

Dr. M.P.S. Memorial College

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Bharti Sharma