Bharti Singh
Account Manager
Mumbai
Overview
2
2
Languages
4
4
years of professional experience
Work History
Account Mangager
Magik Telecom
02.2023 - Current
- Developed and maintained strong client relationships, enhancing customer satisfaction and retention.
- Implemented strategic account plans that aligned with client needs, driving service improvements.
- Conducted regular performance reviews with clients, ensuring alignment with business objectives and expectations.
- Collaborated with cross-functional teams to resolve client issues promptly, improving operational efficiency.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Built relationships with customers and community to promote long term business growth.
Account Manager
Ace Peak Investment
01.2022 - 02.2023
- Managed client communications and expectations, ensuring timely resolution of issues and concerns.
- Facilitated contract negotiations that resulted in favorable terms, strengthening long-term partnerships.
- Coordinated cross-functional teams to deliver customized solutions, improving client retention rates.
Education
Bachelor of Commerce -
Patuck Degree College
Mumbai, India 04.2001 -
Skills
Client relationship management
Account planning
Performance reviews
Cross-functional collaboration
Issue resolution
Timeline
Account Mangager
Magik Telecom
02.2023 - Current
Account Manager
Ace Peak Investment
01.2022 - 02.2023
Bachelor of Commerce -
Patuck Degree College
04.2001 -