Bhaskar Anand
Project Manager -IT Infrastructure
New Delhi
Summary
A highly self-motivated professional with over 10 + years of experience in IT infrastructure, telecom, and IT project management. Proven track record in exceeding goals and delivering high standards in customer service and communications. Looking for opportunities in Business Development, Customer Services, and Service Delivery.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
IT Network Infra Deployment Project Manager
Capgemini Engineering
06.2024 - Current
- Company Overview: Experience in solution design and implementation in Infrastructure and Networking domains.
- Provide Project Management services for Network deployments / Service deployment/ service transition, including Resource planning, Task allocation and execution.
- Creation of Virtual Machine for on-premises and virtual deployment for use of application, Data Base, Production servers.
- Creation of External Accounts, Admin Access.
- Networking Setup (firewall rules for application access, OT segregation/access, etc.)
- Provision of user accounts and application access to the Database.
- Provision of (private) certificates for the Application (for https and TLS channels)
- Creation of the Enterprise Application on Entra-ID for Identity and access management of the users.
- Creation of a dedicated security group associated with the Enterprise App for User Access.
- Support for the third-party vendor who will integrate using SAML for SSO.
- Support to the third-party to configure access to messaging service (e-mail) for warning/notifications.
- Regular project tracking and updates.
- Manage project schedules, identifying risks and clearly communicating them to project stakeholders.
- Study Infrastructure deployment procedures and discuss with TPMs/PGM/Planners.
- Report project analysis using dashboards, reports, and decks.
- Revise documents as new issues arise.
- Update workflows/dashboards and assign bugs as needed to Infrastructure TPMs.
- Experience in solution design and implementation in Infrastructure and Networking domains.
Consultant
Capgemini Engineering
02.2022 - 05.2024
- Supporting PM to provide support for technical and Project management related matters relative for implementation of optical networks and reconfiguration services.
- Project creation / Project Setup, H/w PO addition Using Mavenlink Software for US MSO and Canadian franchise for Customers COMCAST, ROGERS, BELL CANADA, CABLE ONE etc.
- Controlling Project life cycle flow / Project Prediction FPC.
- Site creation under the project and Partner Alignment to site or Project for Installation/ Change/Migration or Reconfiguration services Using FAST software.
- Create Project Health for the newly kicked project and maintain Project health throughout project life cycle.
- Create Project Plan to meet delivery timelines using MS Project.
- Gathering Information from stakeholders about project progress and requirement to update project plan and related stakeholders.
- Publish NOC (Notice of completion) once desired output achieved against Project on CPOD and get it approved by client and close the project in system.
- Approving Timecards Submitted for franchise by stakeholders.
- Responsible for collection, administration and analysis of services program data using Ciena tools.
- Make and Publish report on daily basis for not submitted timecards with PMs, follow up user those not submitted and get the timecard submitted on time.
- Make and Publish report on daily basis for not Approved timecards by managers, follow up user those not Approved and Get the timecard Approved on time.
- Keep Clean Timecard pendency by every week, Month and Quarter end.
- Creating Pivot tables to collaborate data and publish with team members to accomplish PMO needs.
- Create PPT files to present project goals and Project requirement.
- Part of meetings, gather and process business information such as Revenue, Cost, Change Orders, Utilization, forecasting, resources planning, project completion, Project Health, etc.
- Maintain multiple databases with project information, budget, planning, revenue, health, etc.
- Gathering critical information from various stakeholders to enable useful and actionable reports (daily/weekly/monthly, as needed).
- Perform other administrative tasks as assigned.
Service Delivery Manager
Vodafone Idea Limited
04.2021 - 02.2022
- SPOC to Customer, PMO, Technical & Business team to communicate & Lead of a Project throughout the project life cycle.
- Kick-off Meeting /Site visit/Customer meeting to understand the customer requirement and planning for the link delivery.
- Handles various type of customer segments like SME, LA, Govt., VGE, Top 200 customers.
- Established strategic project goals, project plan, baseline, project scope & deliverable, resource planning & monitoring projects performance criteria to meet/exceed organization’s objective in parallel to client expectations.
- Driven Projects with track and monitor the activities and handle changes, Mom preparation, Conflicts and escalations, risks and mitigation. Also use Oracle (OSM) Portal, SDP Portal, and ECRM portal for keeping project updated.
- Adhered to PMI Methodologies, developed the CPM discipline, simplify process, methods and tools with innovative ideas.
- Involved in front ending life cycle project management across all the phases of the project.
- Responsible for establishing milestones and monitoring adherence to master plans schedules of various products like ILL, PRI, SIPT, IPLC, MPLS etc.
Sr. Project Co-ordinator
Tata Communications Transformation Services
09.2020 - 03.2021
- Manage internal resources and third parties/vendors for the flawless execution of Fiber engineering projects.
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Overall responsibilities for Fiber asset management associated with the implementation and maintenance of Fiber networks and services.
- Creating stakeholder maps & responsible for timely closure of tasks within Task Target Date.
- Schedule & coordinate with Network Engineer to carry out all the hardware implementation & installation at CORE site.
- Manage record documentation completed by Fiber Engineers and contract resources associated with TCL’s Fiber network infrastructure.
- Use appropriate verification techniques to manage changes in project scope, schedule and costs.
- Perform risk management to minimize project risks.
- Work jointly with the leadership from the NOC, Construction, Field Operations, and Change management teams.
- Establish and maintain relationships with third parties/vendors.
- Create and maintain comprehensive project documentation.
- Rollout on Fiber new area/site/tower installation for the new customer delivery.
- Carrying out staff performance reviews.
- Attend Business meetings (Conference call & VC) to discuss the status & challenges with customer & Project Leads.
Project Coordinator
Tata Teleservices Limited
01.2018 - 03.2020
- Project Coordinator for implementation/migration of Enterprise Internet Services i.e. Internet Leased Line circuits/PRI lines/ SIP Trunk circuit /DLC/MPLS/NPLC on Fiber, copper & wireless media.
- Responsible for e2e Project Life Cycle and delivery of Enterprise Leased Line circuits/PRI lines/ SIP Trunk/DLC/MPLS/NPLC on UBR RF wireless media starting from L1 Survey, L2 Survey (LOS) survey & feasibility, Interference measurement followed by the Customer and BTS End RF device Installation, configuration & testing till link setup for service readiness.
- Responsible for managing and planning of projects. Tracking and monitoring of project.
- Coordination with other Service Providers like: TCL, Bharti-Airtel, Nextra, Sify for link delivery.
- Customer meetings on project updates.
- Good experience in handling manpower / team.
- Handling of customer issues/escalations/grievances.
- Maintain good relations with customer and improve Customer satisfaction (Customer Relationship Management).
- Periodic review with reporting manager/customer on project progress.
- Coordination with vendors/suppliers to improve the service delivery timeline and provide quality services to the customer.
- Coordination with sales / other departments (cross functional) for smooth delivery.
Lead Project Engineer
Fakira Technologies (P) Ltd.
01.2014 - 03.2018
- Execute the operations of projects with multiple teams of engineers to install various IT equipment and software service at client site.
- Responsible for project Delivery by installing RFID equipment and software at client with the unit of software and civil engineers for access control, parking management, attendance management and inventory management system.
- Project lead for delivering various security system products Like CCTV, DVR with the Support of technical Staff.
- Project lead for installation and migration of Internet broadband connection in housing and Industrial areas.
- Prepare and submit reports on the progress and status of the project.
- Control project Management, Engineering Management, Procurement, Construction Management, etc. are all coordinated and properly staffed to meet the project(s) Goals.
- Prepare project estimates, budget, schedules and execution plans.
- Maintain effective and on-going communications with construction and contractor management team.
Education
MBA - IT And Marketing Management
Directorate Of Distance Education Swami Vivekanand
Meerut, India 06.2019 - 04.2021
B.Tech - Electronics And Communications Engineering
Vidya Collage Of Engineering
Meerut, India 06.2008 - 04.2012
Skills
- Project Management
- Project planning and development
- IT Infrastructure Management
- Change Management
- Service Transition Management
- Network Deployment
- Stakeholder Communication
- Team Leadership
- Technical Support
- Resource management and Planning
- Reporting and Analysis
- Power BI
- Salesforce
- ServiceNow
- Mavenlink
- MS Project
- FAST
- CPODS
- Cloud Infra and Network Security (AWS)
Certification
ITIL Foundation-4
Timeline
IT Network Infra Deployment Project Manager
Capgemini Engineering
06.2024 - Current
Consultant
Capgemini Engineering
02.2022 - 05.2024
Service Delivery Manager
Vodafone Idea Limited
04.2021 - 02.2022
Sr. Project Co-ordinator
Tata Communications Transformation Services
09.2020 - 03.2021
MBA - IT And Marketing Management
Directorate Of Distance Education Swami Vivekanand
06.2019 - 04.2021
Project Coordinator
Tata Teleservices Limited
01.2018 - 03.2020
Lead Project Engineer
Fakira Technologies (P) Ltd.
01.2014 - 03.2018
B.Tech - Electronics And Communications Engineering
Vidya Collage Of Engineering
06.2008 - 04.2012
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